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<h3>Job Description</h3>
Job Description
Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! We hope this is the last job you will ever take. We invest in your professional growth through comprehensive training, and this role can evolve into a Legal Assistant, a Paralegal, and beyond.
 
You’ll act as the first point of contact for the business—answering phone calls, scheduling meetings, making travel arrangements, handling mail and deliveries, and assisting with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day and have the opportunity to advance your career, start your application today.
Compensation:
$36,000 - $40,000 yearly
Responsibilities:
<ul>
<li>Arrange appointments for employees and keep the calendar up-to-date</li>
<li>Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information</li>
<li>Follow the correct sign-in procedures for visitors to keep our building secure</li>
<li>Handle deliveries and manage incoming and outgoing mail</li>
<li>Assist with other administrative tasks, such as data entry, copying, filing etc. </li>
</ul>
Qualifications:
<ul>
<li>Has previous experience with word processing programs and basic computer skills</li>
<li>1+ year of front desk receptionist experience or related job experience preferred</li>
<li>Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills</li>
<li>High school graduate, G.E.D. recipient, or equivalent </li>
<li>Well-versed in taking telephone calls and handling stressful situations</li>
</ul>
About Company 
Reeves Lavallee PC is a premier law firm located in Worcester County, Massachusetts, renowned for its expertise in family law, real estate transactions, landlord/tenant law, and probate law. For decades, we have been providing expert legal services, blending professional skills with a personalized touch in client interactions. Clients consistently praise our professionalism, depth of knowledge, and effective management of complex legal challenges. Known for our responsive and careful approach, our firm ensures meticulous attention to detail and a history of successful outcomes.
At Reeves Lavallee PC, we take pride in navigating clients through their legal issues with customized solutions and continuous, clear communication. Our commitment to excellence is evidenced by the extensive referrals from our satisfied clients.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to identify and correct potential security problems (locking doors after hours, etc)</li>
<li>Ability to work alone and work well in stressful situations </li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance </li>
<li>Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Night Auditor

<h3>Job Description</h3>
Job DescriptionDescription:
 At Duprey Companies, we take pride in curating exceptional experiences and managing properties with a commitment to excellence. We are a hospitality and commercial property management company dedicated to elevating the standards of service and creating thriving environments for our clients and team members.
 
Our portfolio extends across a diverse range of properties, from boutique hotels to commercial spaces, each managed with meticulous attention to detail. We understand that every property has its own story, and our team works tirelessly to ensure that each chapter unfolds seamlessly.
 
Job Summary
The Front Office Manager (FOM) is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person. The FOM is responsible for coordinating, verifying, and balancing all revenues daily and administering all property level accounts receivable and accounts payable functions.
 
Essential Duties and Responsibilities
 
Front Office Manager
- Provide professional and courteous guest service at all times
- Greet arriving guests
- Answer telephone calls courteously and efficiently
- Professionally and diplomatically handle guest complaints
- Respond to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment and travel directions 
- Facilitate direct bills
- Generate, confirm, cancel and change guest reservations
- Keep records of room availability and guest’s accounts
- Assist arriving and departing guests with luggage
- Compute bills, receive payments and make change for guests
- Make restaurant, transportation or entertainment reservations for guests
- Promote any current hotel and franchise marketing programs 
- Oversee Guest Services Agents to ensure brand and hotel standards and training are maintained
- Ability to work well with a diverse group of people
Billing/Accounting:
- Verifies revenues and tray figures on Daily Sales Report (Reconciling with Fosse, M3, and all systems)
- Completes spreadsheets required by Corporate Office for logging/reconciliations and record keeping
- Invoices and mails all direct bill and outstanding accounts- posting all received payments
- Collects/Verifies cash deposits in safe from GCC bars/prepares bank deposits to include all cash/checks
- Assists in preparing/providing month end reporting data for financials
 
Additional Duties
- Act as Manager on duty when scheduled 
- Maintain wake-up call service
- Maintain office supply inventory
- Post ancillary charges to guest folios (i.e. food, room, telephone) 
- Maintain clean and neat work and storage spaces
- Assist with appropriate storage of guest property
- Attend monthly department meeting 
- Complete projects as determined by General Manager 
- Assist other coworkers/departments when necessary 
- Assist with inventory and ordering 
- Participate in ongoing education and training
- Other duties as assigned
Requirements:
Essential Behavior Requirements 
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests, coworkers and the public in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas. 
- Communication: Actively listens to guests, coworkers and public (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds guests’ expectations. 
 
Minimum Qualifications
- Education or Experience- Education or Experience- High school diploma or GED equivalent; one to two years of related experience or training; or equivalent combination of education and experience.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation. 
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
 
Physical Requirements
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing 
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs. 
- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

Hotel Front Office Manager

<h3>Job Description</h3>
Job DescriptionDescription:
EXCEL DENTAL
WWW.OUREXCELDENTAL.COM
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! 
Responsibilities:
<ul>
<li>Greet and check in patients in a friendly manner</li>
<li>Collect co-payments and verify insurance coverage</li>
<li>Treatment planning and coordinating to promote high-case acceptance</li>
<li>Review and maintain schedules for productivity</li>
<li>Schedule and confirm patient appointments</li>
<li>Prepare new patient records neatly and accurately</li>
<li>Various office duties as assigned by Practice Management. </li>
<li>Responding to patient financial inquiries and directing to appropriate departments, as necessary</li>
</ul>
Requirements:
Qualifications for Dental Treatment Coordinator / Front Desk include:
<ul>
<li>Exceptional People Skills/Customer Service</li>
<li>Insurance eligibility and verification experience</li>
<li>Reliable/ Fast Learner</li>
<li>Able to work independently as well as in a team environment</li>
<li>Bilingual and Spanish speaking (preferred).</li>
</ul>
Benefits:
<ul>
<li>Paid Vacation Time (PTO)</li>
<li>Paid Holidays</li>
<li>Paid Sick-Time</li>
<li>401K Plan with Matching</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Mentorship for Career Advancement </li>
<li>Free Parking</li>
<li>&amp; Much More! </li>
</ul>
Competitive Compensation &amp; Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!

Dental Front Desk / Treatment Coordinator (Experience Required/Spanish Speaking Preferred)

<h3>Job Description</h3>
Job DescriptionDescription:
We are currently seeking a Room Attendant for our newly renovated property! 
 
Duties and Responsibilities: 
· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
· Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
· Report any items missing from rooms and suites.
· Report all items in need of repair to supervisor and maintain equipment used in work.
· Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
· All lost and found are to be taken to the Housekeeping office as soon as they are found.
 
Requirements: 
<ul>
<li>Minimum lifting, pulling of 20 pounds.</li>
<li>Pushing, bending, stooping, upward reaching, manual dexterity.</li>
<li>Standing long periods of time.</li>
<li>Must have weekend and evening availability. </li>
<li>Other duties may be assigned.</li>
</ul>
 
 
 
 
EEOC Statement: StepStone Hopitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
We are currently seeking a full-time Front Desk Agent for our property.
 
AM and PM shifts are available, must be flexible with schedule as weekends and holidays are required. 
Benefits include immediate Marriott Hotel discounts, free parking and free meal on property, medical, dental and vision insurance! Come join an incredible hospitality team at the Sheraton Needham Hotel.
 
Duties and Responsibilities: 
· Register and assign rooms to guests.
· Issue room key and escort instructions directly to guest.
· Sort, and track incoming mail, messages and packages. 
· Transmit and receive messages using all communication avenues, GPX, phone etc. 
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. 
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues. 
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest, as needed.
· Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable. 
· Ability to accurately use various office software.
· Assist with room service orders and room calls if available to leave front desk. 
· Have a full working knowledge and expertise of each shift including night audit.
Requirements: 
<ul>
<li>Minimumlifting of 20 pounds.</li>
<li>Pushing, bending, stooping, upward reaching, manual dexterity.</li>
<li>Hearing, writing, typing.</li>
<li>Minimum pulling of 20 pounds.</li>
<li>Standing for long periods of time. </li>
<li>Working weekends is a requirement.</li>
<li>Other duties may be assigned.</li>
</ul>
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
 
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
 
Responsibilities include:
<ul>
<li>Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.</li>
<li>Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.</li>
<li>Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.</li>
<li>Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.</li>
</ul>
Minimum qualifications:
<ul>
<li>High School diploma or equivalent</li>
<li>1-3 years of related work experience</li>
<li>Experience with computer software systems, such as Microsoft Office</li>
</ul>
Preferred qualifications
<ul>
<li>Medical office experience preferred</li>
</ul>
Requirements:

Front Desk Office Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
 
RESPONSIBILITIES:
· Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Accommodate room changes expediently.
· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.
· Acquaint guests with city attractions, community events and nearby areas of interest.
· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
· Responsible for proper key control and other security measures.
· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Properly handle lost and found items.
· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
· Report all maintenance issues for guest satisfaction.
· Report to work wearing the required uniform and meeting professional grooming standards.
· Maintain confidentiality of all guests and hotel information
· Perform other duties as assigned.
· Actively participate in ongoing training.
 
Requirements:
<ul>
<li>Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.</li>
<li>Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.</li>
<li>Ability to deal with guests when they are angry or upset.</li>
<li>Professional appearance and mannerism.</li>
<li>Knowledge of computer keyboard and printer operation.</li>
<li>Ability to accurately and efficiently input information into computer systems.</li>
<li>Previous cashier experience/ Basic accounting skills.</li>
<li>Ability to work quickly and thoroughly when under pressure.</li>
<li>Knowledge of hotel facilities and features.</li>
<li>Ability to attend to more than one task at a time.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
<li>Knowledge of area and surrounding communities.</li>
</ul>

Guest Services Curator (Front Desk)

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

<h3>Job Description</h3>
Job DescriptionDescription:
About Us
At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.
 
What You’ll Do
As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.
 
Key Responsibilities:
<ul>
<li>Greet and assist residents, guests, and delivery personnel professionally and warmly</li>
<li>Respond promptly to inquiries and requests, in person and via phone/email</li>
<li>Maintain front desk shift logs</li>
<li>Coordinate services such as package deliveries, and maintenance requests</li>
<li>Manage building communications, calendar, and reservations for amenity spaces</li>
<li>Maintain a tidy and inviting lobby area</li>
<li>Provide local knowledge and recommendations for restaurants, transportation, and events</li>
<li>Assist with emergency procedures and ensure safety protocols are followed</li>
</ul>
Why Join Us?
<ul>
<li>Competitive hourly pay</li>
<li>Paid time off and holiday pay</li>
<li>Supportive and inclusive work environment</li>
<li>Opportunities for growth in hospitality and property management</li>
</ul>
Ready to welcome residents home and make a difference every day?
Apply today with your resume and a brief cover letter. We can’t wait to meet you!
Requirements:
Required:
<ul>
<li>High school diploma or equivalent</li>
<li>1+ year of customer service, hospitality, or front desk experience</li>
<li>Professional demeanor and excellent communication skills</li>
<li>Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems</li>
<li>Reliable, punctual, and able to work flexible shifts (including evenings/weekends)</li>
<li>Ability to remain calm and composed under pressure</li>
</ul>
Preferred:
<ul>
<li>Experience in residential or hotel concierge roles</li>
<li>Familiarity with Boston neighborhoods, transportation, and cultural attractions</li>
</ul>

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