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<h3>Job Description</h3>
Job Description
Job Title: Front Desk Patient Care Coordinator / Admin Location: Chelmsford, MA Schedule: Monday – Friday, 8:30 AM – 4:30 PM Pay Rate: $18.00/hour Employment Type: Temp (May lead to a permeant position.)
Position Summary
We are currently recruiting for a Front Desk Patient Care Coordinator. You’ll be the welcoming face of the practice while managing a variety of administrative tasks to support both patients and practitioners. This role calls for strong multitasking abilities, excellent communication skills, and a commitment to confidentiality and service.
Responsibilities
<ul>
<li>Greet and assist patients in person and by phone</li>
<li>Schedule appointments and manage a multi-line phone system</li>
<li>Maintain patient files in compliance with HIPAA</li>
<li>Verify insurance eligibility and benefits</li>
<li>Prepare and process mail (USPS, FedEx)</li>
<li>Support billing, deposits, and reporting</li>
<li>Keep the office clean and organized</li>
<li>Use Microsoft Word and Outlook regularly</li>
<li>Contribute to a collaborative and cheerful team atmosphere</li>
</ul>
Qualifications
<ul>
<li>Minimum 2 years’ experience in an medical office setting</li>
<li>Familiarity with scheduling software and insurance processes</li>
<li>Strong communication and organizational skills</li>
<li>Proficiency in Microsoft Office</li>
<li>Friendly, empathetic, and detail-oriented</li>
<li>Ability to multitask and work well under pressure</li>
</ul>
Physical Requirements
<ul>
<li>Sitting: Frequently</li>
<li>Standing: Occasionally</li>
<li>Speaking: Frequently</li>
</ul>
Work Environment
Professional office-based setting
Company DescriptionWicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts and New Hampshire. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for you! 
<h3>Company Description</h3>
Wicked Staffing Solutions is a proud New England based Staffing and Recruiting firm that services Massachusetts and New Hampshire. We have Temporary, Long-Term Temporary, Temp-Hire and Direct Placement job opportunity arrangements in Light Industrial, Logistics, Electronics, Engineering, and Accounting, just to name a few. We offer health insurance, 401k, and referral bonuses. Our friendly recruiters can assist with resumes and interview coaching if needed. We get new job opportunities every day. So check us out and let Wicked work for you!

Front Desk Admin

<h3>Job Description</h3>
Job Description
 The Ramada Hotel has immediate openings for Front Desk Attendants to join our Team. We are looking for Front Desk Agents to serve as our guests' first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. 
Responsibilities include:
· Perform all check-in and check-out tasks
· Manage online and phone reservations
· Inform customers about payment methods and verify their credit card data
· Register guests collecting necessary information (like contact details and exact dates of their stay)
· Welcome guests upon their arrival and assign rooms
· Provide information about our hotel, available rooms, rates and amenities
· Respond to clients' complaints in a timely and professional manner
· Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
· Maintain updated records of bookings and payments
Requirements · Work experience as a Hotel Front Desk Agent, Receptionist or similar role
· Experience with hotel reservations software, like OPERA and/or CHOICE
· Understanding of how travel planning websites operate, like Booking and TripAdvisor
· Customer service attitude
· Excellent communication and organizational skills
· High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
Physical Demands
· Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance 
 
 
 
 
PI46dced55a98e-25405-37658685

FRONT DESK ATTENDANT

<h3>Job Description</h3>
Job Description
Job Description Summary
The company is currently looking for a full time Front Desk / Counter Sales Representative to provide efficient customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. In addition, the Front Counter Associate will maintain an organized, clean and inviting store showroom.
Job Description
<ul>
<li>Pay Rate : $19.39/hr + Full Benefits!</li>
<li>Greets walk-in customers and answers questions clearly and competently.</li>
<li>Upholds a friendly demeanor while working with customers and co-workers whether in person, on the phone or email.</li>
<li>Maintains a professional and inviting atmosphere.</li>
<li>Learns and teaches customers about products; assisting sales in the showroom.</li>
<li>Demonstrates new methods and products to customers in the showroom.</li>
<li>Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.</li>
<li>Conducts daily sales transactions and makes the deposit.</li>
<li>Promptly process orders error free, with specific attention to credit information.</li>
<li>Stocks shelves in showroom and stockroom.</li>
<li>Answers phone, returns calls, and calls on past due accounts.</li>
<li>Places reminder calls to class attendees.</li>
<li>Handles coordinating/set up/cleanup of educational classes.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>Minimum of 2 years of customer service experience.</li>
<li>Strong knowledge of customer service ethics, principles and procedures.</li>
<li>Must have a valid driver’s license or identification card.</li>
<li>Bilingual in English and Spanish is a plus.</li>
<li>Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products – bonus</li>
<li>Cash handling experience.</li>
<li>Proficient in administrative and documentation procedures.</li>
<li>Competent with working on a computer; must be familiar with MS Suite.</li>
<li>Strong communication skills: written and verbal.</li>
<li>Ability to multitask and work well in a fast paced environment.</li>
<li>Must be able to lift 50 pounds on a regular basis.</li>
<li>High level of organizational skills with great attention to detail.</li>
</ul>
Company DescriptionAramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education 
<h3>Company Description</h3>
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education

Front Desk Representative

<h3>Job Description</h3>
Job Description
We’re looking for an enthusiastic, professional to join our team! You’ll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, making travel arrangements, scheduling emails, managing mail, inspecting rooms and deliveries, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!
Compensation:
$20 hourly + depending on experience
Responsibilities:
<ul>
<li>Book travel arrangements and prepare itineraries so off-site meetings go smoothly</li>
<li>Ensure the security of the building by having visitors follow necessary sign-in protocol</li>
<li>Handle deliveries and manage incoming and outgoing mail</li>
<li>Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions</li>
<li>Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed</li>
</ul>
Qualifications:
<ul>
<li>At least one year of receptionist or administrative assistant, experience, or similar preferred</li>
<li>Has experience answering telephone calls and troubleshooting stressful situations</li>
<li>High school graduate, G.E.D. recipient, or equivalent </li>
<li>Exhibits working knowledge of Microsoft Office and basic computer skills</li>
<li>Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills</li>
</ul>
About Company 
Our Cape Cod Inn balances an updated feel with an authentic Cape experience in the heart of Falmouth, MA. With the style and comfort of a modern coastal home, The Coonamessett offers a perfectly relaxed jumping-off point to explore the Cape by bike, catch a ferry to the islands, or just retreat to your private sitting room for a moment of calm. 
The spectacular gardens and elegant, airy event and dining rooms at our Cape Cod Inn create a uniquely beautiful backdrop for joyous celebrations with friends and family, while the handsome Eli’s Tavern offers great dining every day. In all seasons, The Coonamesset is your destination for a taste of life on the Cape.

Hotel Front Desk - Guest Experience Specialist

<h3>Job Description</h3>
Job Description
Company Description
Boston Hidden Gems is a premier, family-run tour operator dedicated to unveiling the treasures and hidden gems off the beaten path of Boston! We specialize in offering immersive and authentic experiences that showcase the city's rich history and vibrant neighborhoods. Our tours go beyond the typical, providing an insider's perspective on the region's diverse culture, architecture, and history. We are committed to delivering exceptional and unique experiences and fostering an appreciation for Boston's character. If you love this city as much as we do, and want to show it off, this role might be right for you!
Role Description
This listing is for a part-time Tour Guide located in Boston, MA. You will be responsible for conducting guided tours, communicating effectively, providing excellent customer service, sharing historical insights, and promoting our other offerings. In this role, you will lead group walking tours, step-on bus tours, private tours, and shore excursions in Boston and its surrounding area. These tours are between two and eight hours and take place all over Boston, as well as day trips to cities such as Lexington &amp; Concord and Salem.
This position requires driving various vehicles. Our in-house vehicles are a Toyota Sienna minivan and a Ford Transit-150 passenger van. Guides must be willing and able to drive both of these vehicles, and any new vehicles the company may purchase, rent, or lease (a standard driver’s license is all that is required, and practice time will be available on all vehicle classes before leading tours).
Note that hours may vary week-to-week and will fluctuate seasonally, although we do our best to announce schedules early and work around your availability. All guides will be required to have at least one regularly-scheduled weekly group tour (3-4 hours, walking), and availability for one ad-hoc private tour, but may have more if they wish and we have the bookings, especially during busy season. Private tours (4-8 hours, driving or step-on bus) are otherwise assigned on a rotating basis as bookings come in. Students and anyone with other part-time jobs or commitments are welcome to apply, as long as you can meet these requirements and can keep your availability calendar regularly updated. Our group walking tours are busiest in the summer, while our private tours and large groups (shore excursions, conferences &amp; events, etc) peak in September &amp; October.
No previous experience is required, only public speaking skills and a passion for history and quirky stories
Interview Process
This is a two-round process. The first round will be a video call to discuss the role and your experience. The second round is in-person and usually scheduled for 4-7 days later, during which time you will be asked to prepare a 10-15 minute tour of an area of Boston. Notes and locations will be provided; the goal is to see how you operate as a tour guide. During the second round, you will first sit down with your interviewer to discuss tour logistics and any other questions, then you will give your sample tour.
Minimum Requirements
<ul>
<li>
Massachusetts-issued Class D (standard) Driver's License
</li>
<li>
Able to pass a CORI check
</li>
<li>
Age 18+
</li>
<li>
NOTE If you do not meet all of these (including the State of MA requirement), we are not able to employ you in this position, regardless of your other qualifications
</li>
</ul>
Qualifications
<ul>
<li>
At least 2 years of in-state history on your Massachusetts-issued Driver's License
</li>
<li>
Excellent communication and storytelling skills
</li>
<li>
Strong interpersonal skills and a friendly demeanor
</li>
<li>
Ability to keep tour groups of up to 50 people on schedule and well-paced
</li>
<li>
Ability to deal with all tour guests, enjoyable or difficult
</li>
<li>
Ability to work flexible hours, including weekends and holidays
</li>
<li>
Native or near-native English speaking skills
</li>
<li>
Passion for Boston's history, culture, and hidden gems, and a desire to share your favorite stories
</li>
<li>
Ability to engage and entertain diverse audiences and to make people laugh
</li>
<li>
Willingness to drive minivans and transit/sprinter vans (monitored practice time will be provided) in the city.
</li>
</ul>
Bonus Points
<ul>
<li>
Preferably a Boston resident, with experience living in the city
</li>
<li>
Knowledge of other languages is a plus. Preference for Spanish, German, Russian, French, Cantonese, and/or Mandarin
</li>
<li>
Previous experience in guiding, hospitality, or customer service preferred but not required
</li>
<li>
Licensed tour guide in Boston, Salem, Concord, Cambridge, or Harvard
</li>
<li>
Certified by ITMI, GBTGA, or any other Tour Guide Organization
</li>
</ul>
Compensation
<ul>
<li>
Training at $17-$22/hour.
</li>
<li>
Fully trained at $27/hour + tips. CoL and merit-based raises available
</li>
<li>
Opportunities for advancement into various roles
</li>
</ul>
If you're ready to share your love for Boston and uncover its hidden treasures, we want to hear from you! Join Boston Hidden Gems and become part of a growing team dedicated to delivering unforgettable experiences to our guests.
Expected hours: 10 – 40 per week Location: Boston, MA (in-person)
Company DescriptionWe are a small, family-owned tour operator. We offer private tours of Boston and the greater Boston area, including Lexington &amp; Concord and Salem. We also offer group tours and cruise ship shore excursions, as well as step-on guides and bespoke tours. 
<h3>Company Description</h3>
We are a small, family-owned tour operator. We offer private tours of Boston and the greater Boston area, including Lexington &amp; Concord and Salem. We also offer group tours and cruise ship shore excursions, as well as step-on guides and bespoke tours.

Tour Guide - Private & Group Tours

<h3>Job Description</h3>
Job DescriptionCompany Description 
Our mission is contemporary person-centric wellness senior living, designed for the next generation. A customized, curated, and organic approach to wellness inspires everything we do. All members of our communities – residents, their family members, and team members – help make our communities what they are.
Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE.
The Current South Shore&nbsp;offers 91 independent living apartments, 48 assisted living apartments, and 26 memory care apartments, with a neighborhood atmosphere and maintenance-free lifestyle. It's located near South Shore Hospital and directly across from the South Weymouth Train Station, offering easy access for team members, and residents’ families and friends.
Job Description 
The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls and provides clerical support to all departments.&nbsp;This is a non-exempt, hourly role reporting to the Business Operations Director.
Responsibilities and Duties:
<ul>
<li>Answers and screens all incoming calls in a courteous and professional manner&nbsp;</li>
<li>Receives and processes mail for the community&nbsp;</li>
<li>Maintains and updates log of emergency phone numbers and resident emergency face sheets&nbsp;</li>
<li>Monitors security alarms, resident emergency call system, and front door security&nbsp;</li>
<li>Orders and maintains appropriate office supplies&nbsp;</li>
<li>Assists the Business Operations Director in administrative tasks as assigned&nbsp;</li>
<li>Participates in and attends all in-service training as scheduled&nbsp;</li>
<li>Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures&nbsp;</li>
<li>Other duties as assigned&nbsp;</li>
</ul>
Qualifications 
<ul>
<li>High school diploma preferred&nbsp;</li>
<li>Strong interpersonal skills and capable of relating to a variety of people and personalities&nbsp;</li>
<li>Experience working with the senior population&nbsp;</li>
<li>Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications&nbsp;</li>
</ul>
Physical Abilities:
<ul>
<li>While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.&nbsp;&nbsp;</li>
<li>An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.&nbsp;</li>
</ul>
 Additional Information 
Valuing a connection to the community, we are creating a pedestrian-friendly front plaza which will offer art fairs, farmers markets, and festivals. Monarch believes its buildings serve residents, their families, and the Monarch team members. Therefore, they have created a team member and resident co-working space; art, creative, and performance spaces; and the WELL center (fitness, yoga, spa, and a fully-stocked juice bar) which can be used by all.
Additional Benefits for Full-time Team Members:
<ul>
<li>Paid Time Off (PTO)</li>
<li>Medical Coverage</li>
<li>Health Advocacy</li>
<li>Dental Coverage</li>
<li>Vision Coverage</li>
<li>Ancillary Benefits (Life/AD&amp;D, Short Term Disability and Long Term Disability)</li>
<li>Voluntary Life</li>
<li>Flexible Spending Account</li>
<li>401(k) Retirement and Matching</li>
<li>Employee Assistance Program</li>
<li>Free Parking</li>
<li>Supportive Leadership</li>
<li>Referral Bonuses</li>
<li>And More!</li>
</ul>
COVID-19 vaccination, or qualified exemption, required.

Concierge Saturday & Sunday 3pm-11pm

<h3>Job Description</h3>
Job Description
About Us
We are seeking a friendly and organized Nail Salon Receptionist to join our team at Simply Nails and Spa in the Mall at Rockingham Park. We are looking for someone who will be able to work weekends.&nbsp;As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth salon operations. If you have excellent customer service skills and a passion for the beauty industry, we’d love to hear from you!
Key Responsibilities
<ul>
<li>Greet clients warmly and ensure they feel welcome.</li>
<li>Manage appointment scheduling and ensure an efficient flow of services</li>
<li>Answer phone calls and respond to inquiries about services, pricing, and availability.</li>
<li>Process payments and maintain accurate transaction records</li>
<li>Keep the reception area tidy and organized.</li>
<li>Assist with inventory management and restocking supplies as needed.</li>
<li>Provide information about services and promotions to clients.</li>
<li>Collaborate with nail technicians and other staff to ensure smooth daily operations.</li>
<li>Handle client feedback and resolve any issues in a professional manner.</li>
<li>Help capture content for social media</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in a receptionist or customer service role, preferably in a beauty or wellness environment.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficient in basic computer software and salon management systems.</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>A positive attitude and a passion for customer service.</li>
<li>Knowledge of nail services and trends is a plus, but not required.</li>
</ul>
Benefits:
<ul>
<li>Competitive salary.</li>
<li>Free manicure and pedicure.</li>
</ul>

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
$400.00 Signing Bonus after 90 days
$10 per room for each room over 12 in a day
The Doubletree by Hilton Burlington is Vermont’s largest hotel and conference center. Known as a premier location for meetings, events and travelers, the Doubletree offers guests a quality experience when visiting Vermont. The hotel has started a $16 million dollar renovation to include all of the 30,000 square feet of event space, guest rooms, public areas and more! This is a unique opportunity to join a growing and seasoned hospitality team.
Room Attendants provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients’ queries and make sure our rooms are fully stocked, clean and inviting at all times.
Responsibilities
<ul>
<li>Change bed linen and make beds</li>
<li>Replace used towels</li>
<li>Sweep and mop floors</li>
<li>Vacuum carpets</li>
<li>Dust furniture</li>
<li>eplenish bath care products (e.g., soap and shampoo)</li>
<li>Restock beverages and food items in the mini bar</li>
<li>Clean public areas, like corridors</li>
<li>Report any technical issues and maintenance needs</li>
<li>Address guests’ queries (e.g., on additional services)</li>
<li>Help guests retrieve lost items</li>
<li>Ensure all assigned rooms are clean and tidy by the end of the shift</li>
<li>Follow hotel security guidelines</li>
<li>Other duties as assigned</li>
</ul>
Requirements
<ul>
<li>Experience with industrial cleaning equipment and products</li>
<li>Good physical health and stamina</li>
<li>Flexibility to work in shifts</li>
<li>Ability to work with little or no supervision while meeting high-performance standards</li>
<li>Excellent organization skills</li>
<li>Ability to follow instructions</li>
<li>High school diploma is a plus</li>
</ul>
Job Type: Full-time
Salary: $20.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Shift:
<ul>
<li>8 hour shift</li>
<li>Evening shift</li>
<li>Morning shift</li>
</ul>
Ability to commute/relocate:
<ul>
<li>South Burlington, VT 05403: Reliably commute or planning to relocate before starting work (Preferred)</li>
</ul>
Experience:
<ul>
<li>Cleaning: 1 year (Preferred)</li>
</ul>
Work Location: In person

Hotel Room Attendant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Paid time off</li>
<li>Parental leave</li>
</ul>
 We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service. Responsibilities: 1. Greet patients and visitors in a warm and professional manner 2. Schedule appointments, manage cancellations, and handle patient inquiries 3. Accurately maintain patient records, both electronic and paper-based 4. Handle phone calls, emails, and messages in a timely and professional manner 5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace 6. Collaborate with dental staff to ensure seamless patient care 7. Maintain confidentiality and adhere to HIPAA guidelines Requirements: 1. High school diploma or equivalent required; degree in business administration or related field preferred 2. Previous experience in customer service or front desk role, preferably in a dental or medical setting 3. Excellent communication, organizational, and interpersonal skills 4. Ability to work part-time schedule ( specify hours/days) 5. Proficient in dental software and Microsoft Office What We Offer: 1. Competitive hourly rate 2. Opportunity to work in a friendly and dynamic team environment 3. Professional development opportunities, including training in dental software and procedures 4. Flexible scheduling to accommodate your needs Our Office Culture: Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service. Ideal Candidate: 1. Friendly and approachable demeanor 2. Strong communication and interpersonal skills 3. Ability to multitask and prioritize tasks 4. Attention to detail and organizational skills 5. Ability to work effectively in a team environment How to Apply: If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

Dental Office Front Desk/Receptionist

<h3>Job Description</h3>
Location:&nbsp;CHA Cambridge Hospital&nbsp;
Work Days:&nbsp;Monday thru Friday 8a-4:30p 
Category:&nbsp;Clerical and Administrative Support 
Department:&nbsp; Human Resources 
Job Type: Temporary
Work Shift: Day&nbsp;
Hours/Week: 40.00&nbsp;
Union: No&nbsp;
Union Name: Non Union&nbsp;
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities: •Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance. • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed. • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner. • Understands and appropriately utilizes all telephone features such as: transferring and hold functions. • Insures at all times that there is someone to answer the telephone. • Accesses patient information via the computer. • Effectively interfaces with IT Department as needed to resolve hardware and software problems. • Acts in a friendly and reassuring manner in all Interactions with patients and visitors. • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password. • Handles difficult situations calmly, calling appropriate person for assistance when needed. • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information. • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues. • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department. • Responsible for scheduling meetings for senior IT staff. • Responsible for scheduling meeting rooms and training rooms. • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls. • Keeps the front desk and main lobby area clean, tidy and stocked with proper information. • Sorts staff mail • Performs straightforward secretarial duties. • Effectively participates in training new employees/volunteers. General • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location. • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position. • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures. • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor. • Performs other related duties as assigned or directed. 
MINIMUM QUALIFICATIONS :
Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 – 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.&nbsp;
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
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Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
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At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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