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<h3>Job Description</h3>
Job Description
Job Title:
Administrative Sales Support
Reports To:
Sales Manager
Salary:
Base + Quarterly Commission
 
Benefits:
<ul>
<li>100% 401K match up to 4%</li>
<li>3-tier medical insurance</li>
<li>2-tier dental insurance</li>
<li>Vision insurance</li>
<li>Employer paid life insurance</li>
<li>Critical illness, hospital indemnity &amp; accident insurance</li>
<li>$3,000 tuition reimbursement</li>
<li>PTO</li>
</ul>
Purpose:
Provide full administrative support to the sales team and help ensure the efficient operation of the showroom. Also, provide full administrative support to the managers with the maintenance of the showroom appearance. 
 
General Description:
<ul>
<li>Be the first point of contact for customers entering and calling in. </li>
<li>Follow up and provide support to the customer’s inquiries.</li>
<li>Answer minor product questions.</li>
<li>Schedule orders for delivery. </li>
<li>File sample orders and confirm orders have gone out; provide tracking information to the corresponding party.</li>
<li>Assist with scheduling and coordinating sales meetings and appointments.</li>
<li>Handle all administrative tasks for sales representatives and be their right hand. </li>
<li>Provide freight quotes, samples, stock availability, solve any discrepancies while the sales representative consults with customers on our products.</li>
<li>Ensure the automated phone system operates in accordance with the store operating schedule and that all routing options are valid and with current data.</li>
<li>Ensure all loose samples are put away at the end of each business day. </li>
<li>Maintain showroom small sample inventory and re-order as needed. </li>
<li>Ensure all samples are accurately labeled. </li>
<li>Conduct periodic inspections of all displayed products to ensure everything is in good condition and working order.</li>
<li>Organize and maintain product tile libraries; replace damaged items; discard obsolete items without stock.</li>
<li>Update product signage throughout the store including promotional signage. </li>
<li>Replenish displays of catalogs and magazines at sales desks and other display points.</li>
<li>Research billing; payment; shipment; product; and inventory issues as directed by others.</li>
<li>Process price adjustments, return material authorizations, refunds, and credit transfers. Resolve damage issues by working with the customer service team.</li>
</ul>
 General Requirements:
<ul>
<li>An associate’s or bachelor's degree in business administration, business management, or a related field preferred.</li>
<li>Demonstrable experience in sales support administration, or similar.</li>
<li>Experience with sales industry software like Salesforce and client relationship management (CRM) systems, or similar.</li>
<li>Familiarity with sales contracts and agreements.</li>
<li>Proficiency in Microsoft Word and Excel.</li>
<li>Excellent written and verbal communication skills, as well as customer service skills.</li>
<li>Exceptional interpersonal skills and a proactive approach toward problem-solving.</li>
<li>Must be available to work Friday, Saturday and Sunday. </li>
<li>Experience in tile, kitchen and bath not required but highly encouraged.</li>
</ul>

Administrative Sales Support

<h3>Job Description</h3>
Job DescriptionDescription:
 
A&amp;M Industrial is a 70-year-old, family owned, leading local industrial distribution company looking for career-oriented individuals to fill critical positions on their sales and support team.
 
The Metalworking Field Sales Representative will execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate metalworking and machine tools to meet those needs.
 
Essential Duties and Responsibilities:
<ul>
<li>Provide technical support for metalworking applications.</li>
<li>Recommend alternate products based on cost, availability or specifications.</li>
<li>Manage assigned accounts.</li>
<li>Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship.</li>
<li>Increase sales in respective accounts.</li>
<li>Prepare sales information for customers.</li>
<li>Establish buying influences, budgets and purchasing criteria for assigned accounts.</li>
<li>Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment.</li>
<li>Determine clients’ requirements and expectations, recommend specific products, services and/or solutions.</li>
<li>Ability to develop strategic plans and accurate forecasts for accounts.</li>
<li>Proactively recommend items needed by clients to increase efficiency and improve transaction profitability.</li>
<li>Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items.</li>
<li>Educate clients about terminology, features and benefits of products in order to improve product related sales and client satisfaction.</li>
<li>Contact clients following sales to ensure ongoing client satisfaction and resolve and complaint.</li>
<li>Remain current on client preferences, changes in local codes and product developments by attending sales meetings, vendor training, trade shows and reading trade journals.</li>
<li>Manage time effectively, meet personal goals and work effectively with other members of the team.</li>
<li>Maintain proficiency in using personal computer, CRM tools and other office equipment and software.</li>
</ul>
Present a professional image at all times to clients and vendors.
Requirements:
 
• Machining background, manufacturing experience or strong mechanical abilities
• Computer literate, experience with Microsoft Word, Excel, Outlook, and Internet.
• Ability to multitask in a fast paced changing and dynamic work environment.
• Must possess strong organizational skills.
• Works well in a group/team setting with limited amounts of supervision.
• Prior experience in Industrial Sales and/or Distribution
• Prior experience with metal cutting tooling and or grinding.
• Prior experience with CNC programming and operating.
• Prior experience with machining process improvement and cost savings documentation
 
Work Environment:
• This job operates primarily in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, document scanners, filing cabinets and fax machines.
 
Physical demands:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals may need to sit or stand as needed. This position is primarily driving to and from client locations, walking and standing in all different environments for extended periods of time (based on client location) and telephone and computer work. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for product material, files and computer printouts.
 
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
A&amp;M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.

Metalworking Field Sales- VT

<h3>Job Description</h3>
Job DescriptionDescription:
 
Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes.
 
Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.
 
Job Overview
 
The Vice President, Human Resources will be responsible for expanding the HR function to drive strategic initiatives and partner with the senior leadership team of the business. Reporting directly to the to the CEO, this role will work collaboratively with senior leadership and employees across the organization.
 
This is the first full-time position in the HR department, so the ideal candidate has a passion for owning and building a department within a growing organization. This role will initially be owning all facets of HR, but will be hiring additional HR resources. Brook currently works with multiple recruiting consultants and an executive level HR consultant. The executive HR consultant will remain involved during a transition period and as a resource for special projects going forward.
Requirements:
 
Key Responsibilities
 
Workforce Strategy:
<ul>
<li>Translate Brook’s strategic objectives into a workforce strategy which ensures the right talent is in the right roles at the right time.</li>
<li>Create a strategic compensation program with a heavy focus on the strategy and execution of variable compensation and equity compensation.</li>
</ul>
Organizational Effectiveness
<ul>
<li>Advise colleagues on how to optimize the business through alignment of talent within the organizational structure.</li>
<li>Establish and implement human resource efforts that effectively communicate and support the company’s business objectives.</li>
<li>Serve as a collaborative member of the extended leadership team and provide consultative coaching to colleagues to make key talent and workforce decisions in support of the workforce strategy.</li>
<li>Manage complex employee relations matters, driving favorable resolutions as quickly as possible.</li>
</ul>
Talent &amp; Performance Management
<ul>
<li>Design a best-in-class employee lifecycle management process to attract and retain the best possible talent. Key focus areas include recruitment strategy and selection, onboarding and career planning and development.</li>
<li>Craft human resource planning models to identify competency, knowledge and talent groups and create specific development programs for filling the gaps.</li>
<li>Design training, career progression paths and talent strategies targeting high potential talent to create a pipeline of leadership for key roles.</li>
<li>Develop rewards and recognition solutions to create high alignment between performance and total compensation.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Maintain a best-in-class total compensation structure</li>
</ul>
Employee engagement
<ul>
<li>Construct a comprehensive employee engagement plan that motivates, incentivizes and rewards employees for effective performance.</li>
</ul>
Day to day operations:
<ul>
<li>Act as first point of contact for employee requests</li>
<li>Drive all facets of the employee lifecycle - onboarding, offboarding, changes</li>
<li>A seamless onboarding process for all new hires</li>
<li>Complete all employee-related compliance tasks</li>
<li>Execute all employee rewards and recognition programs.</li>
<li>Facilitate the HR-side of payroll and partner with Finance team to process payroll on a weekly basis</li>
<li>Act as System Administrator for the HRIS system and resolve all employee issues related to the system</li>
<li>Perform data entry for all new hires, terminations, organizational changes, electronic documentation and other daily changes as needed.</li>
<li>Ensure a seamless offboarding process from resignation to exit</li>
<li>Provide data and company wide audit and compliance requests</li>
<li>Partner with other team members on internal employee communications activities including but not limited to all hands administration and surveys</li>
<li>Plan, organize and and provide support for company-wide activities and events.</li>
</ul>
Qualifications
<ul>
<li>Minimum of 15 years experience in Human Resources with experience in start-up or early stage companies.</li>
<li>Experience in a senior HR role and proven experience working with and advising the C-suite and senior management.</li>
<li>Bachelors degree.</li>
<li>Continuing education or masters degree a plus.</li>
<li>PHR/SPHR certification a plus.</li>
<li>Experience in the high-tech or health-tech industries a plus.</li>
<li>Experience with multiple divisions and locations, large contractor base, and international employees is a plus.</li>
</ul>
Skills &amp; Attributes
<ul>
<li>Superior interpersonal communication and presentation skills, as well as proven organizational and influencing skills with all levels of the organization.</li>
<li>Demonstrated ability to lead and manage teams.</li>
<li>High energy, emotional intelligence and strong self-confidence. Ability to execute in a “start-up” type environment.</li>
<li>Expertise in developing a “best practices” culture (i.e. Best Places to Work).</li>
<li>Change agent and change management expertise in a high-growth environment.</li>
<li>Empowerment mentality vs. control/command center.</li>
<li>Experience in process innovation and development.</li>
<li>Total compensation expertise, particularly in policy and process development.</li>
</ul>
Why Brook?
<ul>
<li>High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth.</li>
<li>Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered.</li>
<li>Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one.</li>
<li>Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches.</li>
<li>Collaborative Culture: Partner with passionate teams in Marketing, Product, and Clinic Ops to drive measurable results.</li>
</ul>
Working at Brook
<ul>
<li>Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.</li>
<li>Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.</li>
<li>High expectations - We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.</li>
</ul>
This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role, onsite in the office required weekly along with remote work.
 
Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Vice President Human Resources - Hybrid/Boston, MA

<h3>Job Description</h3>
Job DescriptionOverview:
Role: Housekeeper
Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits For All Employees&nbsp;
<ul>
<li>Free Telemedicine*</li>
</ul>
<ul>
<li>Free Prescription Discount Program</li>
</ul>
<ul>
<li>Free Employee Assistance Programs</li>
</ul>
<ul>
<li>Get paid when you need it with PNC EarnedIt</li>
</ul>
<ul>
<li>Financial Wellness Support from PNC Workplace Banking</li>
</ul>
<ul>
<li>Hands-on-Training &amp; Support</li>
</ul>
<ul>
<li>Career Development</li>
</ul>
Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.&nbsp;
*Not available in AR.
Responsibilities
<ul>
<li>Perform daily housekeeping tasks, including cleaning resident rooms, bathrooms, common areas, and offices.</li>
<li>Ensure proper cleaning and sanitation of all areas following established procedures and safety guidelines.</li>
<li>Maintain records of cleaning activities and report any maintenance or safety issues to the supervisor.</li>
<li>Follow infection control and universal precautions policies to ensure a sanitary environment.</li>
<li>Interact positively with residents, staff, and guests, providing excellent customer service.</li>
<li>All other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous housekeeping experience is preferred but not required.</li>
<li>Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.</li>
<li>Compliance with COVID-19 vaccination policies</li>
<li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.&nbsp;</li>
<li>Must be able to perform routine, repetitive tasks continuously.</li>
<li>Must be able to work around cleaning products.</li>
<li>Able to follow oral and written instructions, and perform routine, repetitive tasks daily.</li>
<li>Residency within the service area required</li>
</ul>
Ready to Join Us?
If you're looking for a role where you can contribute to a clean and welcoming environment and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Residential Care Facility Cleaner

<h3>Job Description</h3>
Job DescriptionCompensation Range: $17.00 per hour Overview:
Role: Laundry Worker
Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits For All Employees&nbsp;
<ul>
<li>Free Telemedicine*</li>
</ul>
<ul>
<li>Free Prescription Discount Program</li>
</ul>
<ul>
<li>Free Employee Assistance Programs</li>
</ul>
<ul>
<li>Get paid when you need it with PNC EarnedIt</li>
</ul>
<ul>
<li>Financial Wellness Support from PNC Workplace Banking</li>
</ul>
<ul>
<li>Hands-on-Training &amp; Support</li>
</ul>
<ul>
<li>Career Development</li>
</ul>
Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.&nbsp;
*Not available in AR.
Responsibilities
<ul>
<li>Collect, sort, wash, dry, fold, and distribute linens and personal clothing.</li>
<li>Operate laundry equipment safely and efficiently.</li>
<li>Maintain records of laundry activities and report any maintenance or safety issues to the supervisor.</li>
<li>Follow infection control and universal precautions policies to ensure a sanitary environment.</li>
<li>Interact positively with residents, staff, and guests, providing excellent customer service.</li>
<li>All other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>Previous laundry experience is preferred but not required.</li>
<li>Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.</li>
<li>Compliance with COVID-19 vaccination policies</li>
<li>Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.&nbsp;</li>
<li>Must be able to work around cleaning products.</li>
<li>Able to follow oral and written instructions, and perform routine, repetitive tasks daily.</li>
<li>Residency within the service area required</li>
</ul>
Ready to Join Us?
If you're looking for a role where you can contribute to a clean and welcoming environment and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Laundry Worker

<h3>Job Description</h3>
Job DescriptionDescription:
The Bistro at Courtyard is a chic, fast-casual concept restaurant offering an eclectic menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. Our Bistro Team Members master a wide variety of food &amp; beverage functions, from serving coffee and other beverages (including alcohol), to preparing ingredients for cooking, including portioning, chopping, and storing food. 
 
This position is for evenings both weekdays including weekends &amp; holiday from 4 PM though 10:30 PM
 
<ul>
<li>This position processes all orders and collects payment from customers, and provides assistance in food &amp; beverage areas including busing, cleaning, resetting tables, and delivering food to guests.</li>
<li>This position also performs general cleaning and maintenance of food and beverage prep areas, counts the bank at end of shifts, and follows property control audit standards and cash handling procedures.</li>
<li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. </li>
<li>Ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.</li>
<li>Welcomes and acknowledges all guests according to company standards, anticipates and addresses guests’ service needs, assists individuals with disabilities, and thanks guests with genuine appreciation. </li>
<li>Speaks with others using clear and professional language.</li>
<li>Develops and maintains positive working relationships with others, and supports team to reach common goals. </li>
<li>Ensures adherence to quality expectations and standards. </li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. </li>
<li>Stands, sits, or walks for an extended time period. Performs other reasonable job duties as requested.</li>
</ul>
Barista experience is a plus &amp; Bartending experience is also a plus but NOT REQUIRED
Requirements:
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Previous experience in a food and beverage environment preferred
TIPS and ServeSafe certifications must be obtained within 30 days of hire
Barista experience is a plus &amp; Bartending experience is also a plus but NOT REQUIRED

Bistro Server & Bartender - Evenings (Full Time)

<h3>Job Description</h3>
Job DescriptionDescription:
Tired of rain days and low hours/pay? Come work for a maintenance company with work all year round and benefits. We are looking for an experienced handyman/maintenance technician to join our team for the Merrimack Valley of MA and Southern NH. Individual will be required to perform maintenance tasks that include, but are not limited to; general maintenance, carpentry, drywall, masonry, minor electrical and plumbing repairs, window, door and lock repairs, painting, cleaning, snow removal, landscaping, picking up and delivering supplies, etc...
 
All members of the team are in a weekly "on-call" rotation to deal with emergencies on evenings and weekends. This position reports to the Director of Maintenance on a daily basis. Applicants must be able to demonstrate a certain level of skill in these areas and be able to perform these tasks in a professional manner.
 
Requirements:
MINIMUM JOB REQUIREMENTS:
• A vehicle (pickup truck or van preferred)
• A valid driver's license
• Your own set of tools (all basics for today’s work, nothing extravagant required)
• Smartphone
 
ADDITIONAL REQUIREMENTS:
• Available to work 40+ hours a week including nights and weekends when required
• High School Diploma or equivalent is preferred.
• Previous employment references
 
INDUSTRY LEADING BENEFITS INCLUDE:
• Comprehensive benefit package (medical, dental, vision)
• Voluntary Life, Short- and Long-term disability insurance available
• Simple IRA retirement plan with company match
• Generous time off (paid vacation, Sick)
• 11 Paid Holidays
 
Schedule:
8 hour shift
Monday to Friday
On call
Weekend availability
 
Experience:
Property maintenance: 3 years (Preferred)
 
TO APPLY
Please respond by sending resume and salary requirements.
Job Type: Full-time
Pay: $20.00 - $29.00 per hour

Carpenter/Maintenance Technician

Laundry Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.
Facility Support Staff is responsible for a variety of tasks and functions in the arena to ensure an exceptional customer experience. Responsibilities could include:
<ul>
<li>Skate Monitor</li>
<li>Cashier</li>
<li>Timekeeper</li>
</ul>
No prior experience in an ice rink or ice sports required. We will train.
Requirements:
A Successful Candidate Will...
<ul>
<li>Have excellent customer service skills</li>
<li>Be a team player</li>
<li>Be at least 16 years old</li>
<li>Understand the importance of dependability &amp; organization </li>
</ul>
Compensation: $15 per hour, non-negotiable
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.

Facility Support Staff

<h3>Job Description</h3>
Job DescriptionDescription:
The Digital Production Coordinator plays a crucial role in project managing media production and operations for the PJ Library® Digital Content team. This position reports directly to the Director of Digital Content and is responsible for keeping projects on schedule and within budget, as well as coordinating workflows for internal and external contributors related to all projects within the department’s portfolio. 
 
As a member of the Digital Content team, the Digital Production Coordinator will work closely with our Director of Digital Content and partner with our Social Media Editor to support editorial and production processes for digital content. Responsibilities within this portfolio include 1) supporting the publishing of blog posts and website content, 2) supporting production of our podcast network, PJ Library Presents, 3) interfacing with other departments within HGF to accomplish goals and meet milestones, 4) providing project management to support to the Digital Content team, and 5) supporting Social Media initiatives. 
Our ideal candidate is meticulously organized, with keen attention to detail and innate flexibility. 
Requirements:
1. Blog and Website Publication: 
· Manage project processes in Wrike project management software, setting timely reminders and following up with all content contributors. 
· Oversee web production timelines, including driving blog post drafts through the production pipeline using platforms like Webmaster, reflecting this work in Wrike. 
· Manage schedule and deliverable timelines for content editing and publishing. 
· Coordinate with external copy editors, ensuring drafts are sent and edits received within set timelines, keeping projects on track. 
· Regularly audit upcoming holiday content for relevance, deleting duplications and out of date content. 
· Lead quality assurance reviews on videos and blog posts, ensuring there are no typos or broken links, and that all metadata is appropriate. 
· Ensure holiday-related content is posted/live one month before each holiday. 
2. Podcast Production:
· Update and track podcast production timelines and milestones in Wrike. 
· Upload final files to the distribution system and add episode notes and tags. Double check that text formatting is correct. 
· Lead quality assurance reviews on raw mixes to ensure correct language pronunciation, script adherence, and correct name usage through both personally listening and recruiting additional listeners within PJ Library. 
3. Interfacing with HGF Departments
· Manage project requests across the foundation for social media support and video/audio production. 
4. Departmental Project Management
· Take a lead role in guiding projects from original concept through final implementation. 
· Ensure that projects are delivered on time, within scope, and within budget. 
· Lead discussions to identify business requirements contributing to project scope, involving all relevant stakeholders, and ensuring technical feasibility. 
· Take exquisite meeting notes, distributing to attendees in a timely and organized fashion after meetings and ensuring that relevant information from meetings is immediately captured within appropriate places in Wrike. 
· Drive projects forward through adhering to current functional processes and collaborating with the Director of Digital Content to design and execute systems that increase clarity, transparency, efficiency, and overall ease of all projects within this department’s portfolio. 
· Support external and internal team members &amp; partners in sticking to deadlines through timely and positive follow up. 
· Coordinate with vendors for all digital projects: podcasts, animated read-alouds, website content, etc. 
 i. Maintain up-to-date paperwork for vendors (voice actors/freelance writers and their W8/W9s etc.). 
 ii. Coordinate with the Accounting department to ensure payments are made in timely fashion. 
 iii. Oversee vendor payments, following up with contractors and the head of Marketing to ensure vendors are paid in a timely manner. 
5. Social Media Support:
· Pull analytics and monitor posts in order to update the HGF social media slack channel weekly and keep staff updated on social media stats with links. 
· Compile easy-to-read slide decks with links to well performing content for all HGF personnel.
 
We will know HGF and the Digital Production Coordinator are a great fit when:
· The Digital Production Coordinator is able to execute current departmental processes and procedures for bringing projects from draft to publication; 
· All digital project processes are transparent in the eyes of internal and external partners and vendors; 
· Communication between the Digital Production Coordinator and other relevant departments at HGF are seamless; 
· The Digital Production Coordinator is able to find efficiencies within processes and systems to support the department’s overall goals; 
· Director of Digital Content can focus on the creative aspect of the web content pipeline, knowing that the Coordinator has the administrative side of things handled. 
 
Qualifications
<ul>
<li>Extremely detail-oriented and has some experience as an executive assistant, production assistant, or project manager. </li>
<li>Proactive trouble-shooter with a collaborative attitude and propensity for solving problems. </li>
<li>A fast learner.</li>
<li>Is a collaborative and resilient team-player with excellent communication, organizational, and interpersonal skills. </li>
<li>Familiar with Meta Business Suite, LATER or other similar social analytics site, Instagram Reels, BlueSky and other equivalent social platforms and willing to quickly fill in gaps. </li>
<li>Thrives on unique challenges and possesses fantastic time-management and prioritization skills in order to tackle them. </li>
<li>Has experience with Wrike or similar project-management software preferred.</li>
<li>Comfortable juggling multiple large projects at once. </li>
<li>Possesses a commitment to fostering diversity and inclusion within the work environment. </li>
<li>Comfortable with Jewish subject matter and basic Hebrew pronunciation. </li>
<li>Feels passionately about enhancing the experiences of Jewish families via myriad innovative channels. </li>
<li>Please note, this is not a creative content creation position. </li>
</ul>
Above all, the HGF wants a Digital Production Coordinator whose love of process, organization, and mission-driven work shines through in everything they do, and who has a willingness to share that enthusiasm with the Harold Grinspoon Foundation and PJ Library families across North America and the world. 
 
Location
This role is available fully remote within the U.S. or hybrid from our offices in New York City or Agawam, MA. Hybrid employees are expected onsite 60% of the time. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration.
 
Compensation 
A competitive salary ranging from $58,000–$68,000 annually commensurate with experience. 
 
Benefits 
· Health Insurance 
· Vision &amp; Dental Insurance 
· Flexible Spending Plan 
· Short Disability Insurance 
· Long Term Disability Insurance 
· 401(k) Plan with Employer Match 
· Flexible work schedule policy 
· Paid Sick, Holiday, Vacation, and Personal Time 
 
To Apply 
Please send resume and cover letter in through the careers page on our website (<a href="https://www.hgf.org/about-the-foundation/careers" target="_blank">https://www.hgf.org/about-the-foundation/careers</a>).
 
The Harold Grinspoon Foundation is an equal opportunity employer. All qualified applicants are invited to apply. For more information about the foundation and its programs, visit <a href="http://www.hgf.org" target="_blank">www.hgf.org</a>.

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