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<h3>Job Description</h3>
Job Description
Job Title: Test Technician - ALL SHIFTS
Location: Franklin MA
1st shift - $26.10/hr MON-FRI 6:45am-3:15pm&nbsp;&nbsp;
2nd shift - $28.00/hr MON-FRI 2:45pm-11:15pm&nbsp;&nbsp;
3rd shift - $30.77/hr. (must have recent and relevant experience working 3rd shift to be considered) SUN-THUR 10:45pm-7:15am&nbsp;
We are seeking a detail-oriented and highly skilled Test Technician with strong troubleshooting abilities to join our dynamic team. In this role, you will work closely with engineers to identify, diagnose, and resolve technical issues in products or systems during the testing phase. Your keen problem-solving skills and hands-on expertise will be critical to ensuring product quality and performance.
Key Responsibilities:
•&nbsp;Perform diagnostic testing and troubleshooting on systems, components, and devices
•&nbsp;Collaborate with engineers to analyze test data and determine root causes of failures
•&nbsp;Document and communicate findings, test results, and corrective actions
•&nbsp;Maintain and calibrate testing equipment to ensure accuracy and reliability
•&nbsp;Assist in the development of test procedures and protocols
•&nbsp;Support continuous improvement initiatives to enhance product quality and efficiency
Qualifications:
•&nbsp;Associate degree or technical certification in electronics, engineering technology, or related field (or equivalent experience)
•&nbsp;2+ years of experience in a test technician or similar hands-on technical role
•&nbsp;Strong troubleshooting and analytical skills
•&nbsp;Ability to read and interpret technical drawings, schematics, and specifications
•&nbsp;Comfortable working in a fast-paced, collaborative environment
•&nbsp;Excellent communication and documentation skills
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –&nbsp;Manpower, Experis, Talent Solutions, and Jefferson Wells&nbsp;– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Test Technician

<h3>Job Description</h3>
Job Description
About the job
Location: Cambridge, MA (Eastern Time / UTC -4) Start date: ASAP Languages: English (required)
We are hiring at Pragmatike to expand our team and drive the growth of our internal projects.
Our focus is on developing cutting-edge solutions in Cloud Computing, Blockchain, and Artificial Intelligence, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrow's technologies.
If you're passionate about applied AI and enjoy solving real problems in a fast-paced environment, wed love to meet you.
Responsabilities:
<ul>
<li>
Architect, develop, and maintain scalable and secure infrastructure systems.
</li>
<li>
Take ownership of the release lifecycle for Kubernetes-based components delivered to customers (e.g. Helm charts, CRDs, custom binaries, and agents).
</li>
<li>
Define and implement robust versioning strategies, upgrade processes, and rollback mechanisms for distributed Kubernetes deployments.
</li>
<li>
Automate and secure deployment workflows for both cloud-native and on-premise environments.
</li>
<li>
Establish secure methods for artifact delivery, including OCI-compliant registries, GitOps-driven pipelines, and private artifact repositories.
</li>
<li>
Collaborate with product engineering to define clear boundaries and interfaces between hosted and customer-deployed infrastructure.
</li>
<li>
Offer cross-cloud infrastructure support and strategy spanning AWS, GCP, and Azure. 
</li>
</ul>
Skills &amp; Qualifications:
<ul>
<li>
Minimum 5 years of experience in DevOps, infrastructure, or platform engineering.
</li>
<li>
Advanced knowledge of Kubernetes including authoring Helm charts, CRDs, and managing custom controllers or operators.
</li>
<li>
Proven hands-on expertise with all three major cloud platforms: AWS, GCP, and Azure, with awareness of their specific behaviors and limitations.
</li>
<li>
Experience in building and maintaining software distribution models for customer-hosted or hybrid cloud environments.
</li>
<li>
Familiar with modern CI/CD tools and pipelines such as GitHub Actions, ArgoCD, or CircleCI.
</li>
<li>
Proficient in infrastructure-as-code and scripting, including tools like Terraform, Helm, and languages like Bash, Go, or Python.
</li>
<li>
Knowledge of secure image distribution and software supply chain tools such as Cosign, SBOMs, and SLSA is a strong advantage.
</li>
<li>
Strong communication skills with the ability to work across internal engineering teams and directly with customer DevOps teams. 
</li>
</ul>
Nice to Have:
<ul>
<li>
Experience delivering commercial-grade Kubernetes tooling or operators (e.g. Prometheus Operator, Datadog Agent).
</li>
<li>
Understanding of Kubernetes RBAC, multi-tenancy, and enterprise-grade deployment practices.
</li>
<li>
Familiarity with zero-downtime deployment techniques and service mesh technologies (e.g. Istio, Linkerd).
</li>
<li>
Security expertise in cloud-native and Kubernetes ecosystems.
</li>
</ul>
Why Join Us:
<ul>
<li>
Join an agile and ambitious team working at the frontier of AI and enterprise technology.
</li>
<li>
Contribute directly to critical infrastructure powering next-generation applications.
</li>
<li>
Thrive in a fast-paced, collaborative environment with a clear path to growth and leadership.
</li>
<li>
Enjoy a competitive compensation package with equity and benefits.
</li>
<li>
Access ongoing learning opportunities and exposure to cutting-edge technologies.
</li>
</ul>

Senior Infrastructure Engineer

<h3>Job Description</h3>
Job Description
Position Summary:
This role is responsible for the implementation and support of enterprise systems with a focus on Windows Server environments, VMware virtualization, Azure cloud services, VDI infrastructure, networking, and security.
Key Responsibilities:
<ul>
<li>Design, deploy, and maintain Windows Server environments (2016/2019/2022).</li>
<li>Manage and optimize VMware vSphere infrastructure, including ESXi hosts and vCenter.</li>
<li>Support and enhance Virtual Desktop Infrastructure (VDI) solutions (e.g., VMware Horizon).</li>
<li>Administer and monitor Azure cloud resources, including IaaS, and hybrid integrations.</li>
<li>Configure and manage Cisco Meraki networking devices and dashboards.</li>
<li>Implement and maintain firewall rules, VPNs, and security policies across on-prem and cloud environments.</li>
<li>Troubleshoot and resolve complex issues related to TCP/IP networking, DNS, DHCP, and routing.</li>
<li>Collaborate with cross-functional teams to support infrastructure projects and business initiatives.</li>
<li>Ensure system security, compliance, and best practices are followed.</li>
<li>Create and maintain documentation for systems, processes, and procedures.</li>
<li>Serve as Tier II resource for Desktop Support Team</li>
<li>Enterprise Backup Administration</li>
</ul>
Security Responsibilities:
Working closely with the security team
<ul>
<li>Support the implementation of security best practices across all infrastructure components, including servers, virtual environments, cloud services, and endpoints.</li>
<li>Perform patch management.</li>
<li>Maintain and audit access controls, privileged accounts, and multi-factor authentication (MFA).</li>
<li>Monitor system logs and alerts for suspicious activity and respond to potential threats in a timely manner.</li>
<li>Support disaster recovery and business continuity planning and testing.</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years of experience in systems engineering or similar role.</li>
<li>Expertise in Windows Server administration and Active Directory.</li>
<li>Strong hands-on experience with VMware vSphere and vCenter.</li>
<li>Proficiency with Azure services and hybrid cloud environments.</li>
<li>Experience with VDI technologies (e.g., VMware Horizon, Citrix, or Azure Virtual Desktop).</li>
<li>Solid understanding of networking fundamentals, including TCP/IP, VLANs, VPNs, and firewalls.</li>
<li>Familiarity with Cisco Meraki networking solutions.</li>
<li>Strong scripting skills (e.g., PowerShell) for automation and system management.</li>
<li>Excellent problem-solving, communication, and documentation skills.</li>
</ul>

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