field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionSalary: 
The Assistant project manager (APM) supports the day-to-day project management on projects and provides support for the project manager and the design and construction teams. The APM is responsible for reviewing and tracking contracts, pricing, purchasing, change orders, shop drawings, submittals, insurance certificates and requests for information.
 Essential Duties and Responsibilities: 
<ul>
<li>Assist in ensuring the project is managed to the right quality standards and completed efficiently and on time Perform field surveys/construction observations as directed by project team.</li>
<li>Ensure that key information and data is effectively shared and appropriately retained.</li>
<li>Build &amp; maintain strong relationships with clients and project team members.</li>
<li>Review all change orders on requisitions and prepare authorization requests as needed.</li>
<li>Assist with the flow of project information between team members / stakeholders.</li>
<li>Attend relevant meetings, update and maintain issues/actions logs as current.</li>
<li>Assist with the preparation of proposals for new projects or variations to existing projects.</li>
<li>Monitor and assist the Project Manager with applying performance management techniques.</li>
<li>Assist with the procurement of suppliers / resources as required.</li>
<li>Create and track purchase orders in our software system.</li>
<li>Manage vendor back-up and match to billing as required.</li>
<li>Maintain accurate inventory counts and verify availability of needed stock</li>
<li>Performs follow-up to ensure timely shipment of materials and customer satisfaction.</li>
<li>Responsible for information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Markley Group information assets in accordance with the company's information security program</li>
</ul>
 
Qualifications and Skills 
<ul>
<li>Bachelors degree in business administration, construction management, or equivalent relative experience.</li>
<li>1-3 years related experience in construction management. </li>
<li>Proficient in MS office &amp; MS project (or other project scheduling software).</li>
<li>Experience working in a project coordination and administrative role within the construction industry.</li>
<li>Ability to work independently with minimal oversight.</li>
<li>Must be detail oriented, self-starter with excellent communication skills.</li>
<li>Strong computer skills including Microsoft Word, Excel, and Outlook.</li>
<li>Experience working within mission critical/data center environment preferred but not necessary.</li>
<li>Experience working on construction projects of medium to high complexity.</li>
<li>Ability to read and interpret construction drawings.</li>
<li>Experience using cloud-based project management software (Procore).</li>
</ul>
 
Markley's Privacy Policy for Recruitment: <a href="https://www.markleygroup.com/privacy-policy-recruitment" target="_blank">https://www.markleygroup.com/privacy-policy-recruitment</a>

Assistant Project Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We&nbsp; believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description 
Who You’ll Work With
Arista Networks is looking for world-class Senior/Lead software engineers to join our Extensible Operating System (EOS) software development team.&nbsp;As a core member of the EOS team, you will be part of a fast-paced,&nbsp;high caliber team-building features to run the world's largest data center networks.&nbsp;Your software will be a key component of Arista's EOS, Arista's unique, Linux-based network operating system that runs on all of Arista's data center networking products.
The EOS team is responsible for all aspects of the development and delivery of software meant to run on the various Arista switches.&nbsp;You will work with your fellow engineers and members of the marketing team to gather and understand the functional and technical requirements for upcoming projects.&nbsp;You will help write functional specifications, design specifications, test plans, and the code to bring all of these to life.&nbsp;You will also work with customers to triage and fix problems in their networks. Internally, you will develop automated tests for your software, monitor the execution of those tests, and triage and fix problems found by your tests.&nbsp;At Arista, you will own your projects from definition to deployment, and you will be responsible for the quality of everything you deliver.
What You’ll Do
This role demands strong and broad software engineering fundamentals, and ideally a good understanding of networking including capabilities like L2, L3, and fundamentals of commercial switching HW.&nbsp;Your role will not be limited to a single aspect of EOS at Arista, but cover all aspects of EOS.
Responsibilities:
<ul>
<li>Write functional specifications and design specifications for features related to forwarding traffic on the internet and cloud data centers.</li>
<li>Independently implement solutions to small-sized problems in our EOS software, using the C, C++, and python programming languages.</li>
<li>Write test plan specifications for small-sized features in EOS, and implement automated test programs to execute the cases described in the test plan.</li>
<li>Debug problems found by our automated test programs and fix the problems.&nbsp;</li>
<li>Work on a team implementing, testing, and debugging solutions to larger routing protocol problems.</li>
<li>Worth with Customer Support Engineers to analyze problems in customer networks and provide fixes for those problems when needed in the form of new software releases or software patches.</li>
<li>Work with the System Test Engineers to analyze problems found in their tests and provide fixes for those problems.</li>
<li>Mentor new and junior engineers to bring them up to speed in Arista’s software development environment.</li>
<li>Review and contribute to the specifications and implementations written by other team members.</li>
<li>Help to create a schedule for the implementation and debugging tasks, update that schedule weekly, and report it to the project lead.</li>
</ul>
Qualifications 
<ul>
<li>BS Computer Science/Electrical Engineering/Computer Engineering + 8 years experience, or MS Computer Science/Electrical Engineering/Computer Engineering + 6 years experience, or Ph.D. in Computer Science/Electrical Engineering/Computer Engineering + 3 years experience&nbsp;or equivalent work experience</li>
<li>Knowledge of C, C++, and/or python.</li>
<li>Knowledge of UNIX or Linux.</li>
<li>Understanding of L2/L3 networking including at least one of the following areas is desirable:</li>
<li>IP routing protocols, such as RIP, OSPF, BGP, IS-IS, or PIM.</li>
<li>Layer 2 features such as 802.1d bridging, the 802.1d Spanning Tree Protocol, the 802.1ax Link Aggregation Control Protocol, the 802.1AB Link Layer Discovery Protocol, or RFC 1812 IP routing.</li>
<li>Ability to utilize, test, and debug packet forwarding engine and a hardware component’s vendor provided software libraries in your solutions.</li>
<li>Infrastructure functions related to distributed systems such as messaging, signaling, databases, and command line interface techniques.</li>
<li>Hands on experience in the design and development of ethernet bridging or routing related software or distributed systems software is desirable.</li>
<li>Hands on experience with enterprise or service provider class Ethernet switch/router system software development, or significant PhD level research in the area of network routing and packet forwarding.</li>
<li>Applied understanding of software engineering principles.</li>
<li>Strong problem solving and software troubleshooting skills.</li>
<li>Ability to design a solution to a small-sized problem, and implement that solution without outside help.&nbsp;Able to work on a small team solving a medium-sized problem with limited oversight.</li>
</ul>
 Additional Information 
Arista Networks is an equal opportunity employer.&nbsp; Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law.&nbsp; All your information will be kept confidential according to EEO guidelines.

Lead Software Engineer

<h3>Job Description</h3>
Job DescriptionCompany overview
Lydian is developing the lowest cost sustainable fuels from waste CO2, water, and renewable electricity to decarbonize the aviation industry. Our breakthrough technology replaces oil and gas refining with fully electrified, modular, and flexible reactor systems that produce fuel with 95% lower emissions than traditional jet fuel.
Since our founding in 2021, Lydian has achieved key milestones in record time, including the production of our first liquid fuel from our pilot system, capable of producing 10,000 gallons of fuel per year for a fraction of the capital and time of alternative approaches. We are building a motivated, diverse, and collaborative team that is passionate about addressing the growing climate crisis and is committed to excellence in their work. In particular, we look for tenacious people who are energized by solving the hardest, highest impact problems that come their way.
Position overview
Lydian is looking for a 6-month Fischer-Tropsch R&amp;D Co-op for Spring 2026 to be a leader in operating and analyzing data from Lydian’s Fischer-Tropsch (FT) systems, with a focus on time-series data and product selectivity lab methods. Design and develop lab-scale FT test articles through material synthesis, monolith washcoating, and slurry optimization. Leverage insights from data analysis and test article development to collaborate closely with Lydian’s FT reactor design team, driving key design decisions.
This is an hourly position based in Boston, MA and has a minimum commitment of 6-months.
Responsibilities
<ul>
<li>
Own, develop, and execute synthesis plans of candidate catalyst materials with guidance from Lydian engineers.
</li>
<li>
Test these materials by loading and operating our lab scale reactor to efficiently identify the most promising formulations for further development.
</li>
<li>
Perform analysis of experimental data, prepare reports, and maintain database of catalyst formulations and experimental performance
</li>
<li>
Collaborate with other teams to integrate requirements, share insights, and solve technical challenges.
</li>
</ul>
Qualifications
<ul>
<li>
B.S. or M.S. candidate in Chemical Engineering or related field.
</li>
<li>
Core Knowledge: Understanding of reaction kinetics, heat transfer, and mass transport at an undergraduate level.
</li>
<li>
Lab Experience: Hands-on experience with chemical synthesis and general wet lab techniques.
</li>
<li>
Experimental Skills: Ability to plan, document, and execute experiments; collect and analyze data; and apply statistical analysis (Python proficiency is a plus but not required).
</li>
<li>
Safety Awareness: Strong focus on safe lab practices with foresight to identify and mitigate potential hazards.
</li>
<li>
Key Traits: Curiosity, eagerness to learn, and a proactive mindset.
</li>
<li>
Desire to work in a fast-paced environment and solve interesting technical problems
</li>
<li>
Alignment with our mission, vision, and virtues
</li>
</ul>
Company culture and benefits
<ul>
<li>
Paid lab/engineering-focused internship with a collaborative in-person technical team
</li>
<li>
Challenging, meaningful work that can directly impact company success
</li>
<li>
Opportunities for networking/exposure within the climate tech community
</li>
<li>
Mentorship from a great team of engineers and scientists
</li>
</ul>

Spring Co-op - Fischer-Tropsch (6 months)

<h3>Job Description</h3>
Job DescriptionDescriptionJob Summary: Alliance Group is seeking a Project Administrator based in Essex Junction, VT to join our growing Service team. &nbsp; &nbsp;This is an office-based position responsible for supporting the Service department by processing part requests and small repair quotes, tracking part statuses throughout the shipping process and upon arrival, maintaining strong communication between Dispatch and technicians about the status of parts, and facilitating communication between Dispatch and Service Managers to ensure scheduling is accurate. Individuals must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and customer service. Key Responsibilities
<ul>
<li>Process Parts Requests from technicians</li>
<li>Source, order, and track parts from vendors</li>
<li>Label parts on arrival and communicate with Dispatch and technicians upon receipt</li>
<li>Process part returns</li>
<li>Process small repair quotes requested from technicians, customers, and the PM Recommendation lists.</li>
<li>Create service order(s) and order material(s) for accepted quotes</li>
<li>Maintain excellent communication between Dispatch and the Service Operations Managers to for manpower and scheduling purposes.&nbsp;</li>
</ul>
 Essential Qualifications and Competencies
<ul>
<li>High school diploma or GED required</li>
<li>2-4 years of commercial HVAC experience required&nbsp;</li>
<li>1-3 years of professional experience in a business office environment preferred</li>
<li>High attention to detail required</li>
<li>Ability to multitask is critical</li>
<li>Knowledge of Build-Ops platform desired</li>
<li>Strong interpersonal communication skills</li>
<li>Ability to work efficiently</li>
<li>High level of reliability, follow-through, discretion, and integrity</li>
<li>Must possess proactive, positive problem-solving skills</li>
<li>Must be an energetic and enthusiastic collaborative team play</li>
<li>Excellent communication skills (written and oral)</li>
<li>U.S. citizenship or a current, valid U.S. work permit is mandatory</li>
<li>Applicants must have a valid, unrestricted driver's license.</li>
<li>A background verification and motor vehicle check will be required.</li>
</ul>
Equal Opportunity Employer:Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer. &nbsp; Benefits
<ul>
<li>Competitive pay&nbsp;</li>
<li>Comprehensive health insurance (including dental and vision)&nbsp;</li>
<li>Health Saving Account with company contribution&nbsp;</li>
<li>Paid Life Insurance</li>
<li>Other voluntary insurance options</li>
<li>401(k) plan with company matching</li>
<li>Generous paid time off</li>
<li>Paid Holidays</li>
<li>Quarterly Bonus Opportunities</li>
<li>Employee Assistance Program (EAP)</li>
<li>Professional development assistance</li>
<li>Employee discount</li>
<li>Company Apparel</li>
</ul>

Project Administrator - Service

<h3>Job Description</h3>
Job Description
REMOTE Configuration Management Database (CMDB) Specialist
Clearance Level: Must have an Active Secret Clearance to be considered for this role in order to be considered 
***MUST BE US CITIZEN***
At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.
About the Role:
Aquila Technology is seeking a Configuration Management Database (CMDB) Specialistto join our team in supporting one of the country's premier defense research organizations. The team is looking for a Configuration Management Database (CMDB) and service monitoring specialist to support the CMDB including inventory, service mapping, and service observability through the SolarWinds platform. The ideal candidate will ensure that all IT assets, configurations, and service dependencies are accurately tracked and up-to-date, maintaining a comprehensive inventory in the CMDB that supports better decision-making and faster incident resolution. This individual will be responsible for administration of the CMDB, responding to users questions and updating documentation. The ideal candidate will work with cross-functional teams to ensure compliance with industry standards, and maintain an accurate inventory of assets. Experience with ITIL processes, administration of ServiceNow CMDB, and first-hand experience in service monitoring / observability solutions like SolarWinds will be key. It is critical that this position be able to talk to system administrators and CMDB users, and be able to use appropriate terminology between the two. 
There are a few requirements for the position:
<ul>
<li>Must be a U.S Citizen- Must be able to obtain and Active Secret Clearance (Green Cards / Visas do not qualify)</li>
<li>Willingness to undergo a comprehensive background investigation and maintain a personal security clearance and obtain an SCI. (Aquila would sponsor you for the security clearance.) Active Secret is highly preferred</li>
<li>Remote - must be willing to travel to MA </li>
</ul>
What You Will Do:
This role will drive data quality standards, identify &amp; implement process improvements, and ensure an accurate representation of assets &amp; services in ServiceNow.
Must Have
<ul>
<li>3 years - Data/Reporting</li>
<li>3 years - Data Analysis</li>
<li>1 years - Agile Methodologies</li>
<li>3 years - Program/Project Management OR Analysis</li>
<li>3 years - Reviewing Specification Requirements</li>
<li>2 years - Translates Business Requirements into Technical Specifications</li>
<li>2 years - Understands and Executes Project Requirements</li>
<li>Excellent Problem Solving</li>
<li>Strong customer service skills and communication</li>
<li>3 years - ServiceNow IT Service Management</li>
<li>4 years - ServiceNow Multi-Source Configuration Management Database (CMDB) Administration</li>
<li>2 years - Software Tools</li>
<li>2 years - ServiceNow</li>
<li>4 years - Basic understanding of IT System Administrator processes &amp; terminology</li>
<li>2 years - Writing/Editing</li>
<li>2 years - Technical Documentation</li>
</ul>
Nice to Have
<ul>
<li>Degree Level:Bachelor's Degree</li>
<li>Application and infrastructure monitoring (system performance, identifying issues, troubleshooting)</li>
<li>Currently holds a Secret Clearance (OR a higher clearance)</li>
<li>ServiceNow Development</li>
<li>ServiceNow ITSM Development</li>
<li>Software Development Life Cycle Models (Agile)</li>
<li>Integrating alerts into ServiceNow (ITOM)</li>
<li>Logging and Monitoring (SolarWinds, ELK, Splunk, Prometheus, Datadog)</li>
</ul>
Benefits and Perks: Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home. Our Perks Include:
<ul>
<li>PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire</li>
<li>1.5 paid days, or 12 hours, for approved volunteer work</li>
<li>1 week of paid maternity/paternity LOA after 1 year of Full-time employment</li>
<li>Tuition &amp; Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences</li>
<li>401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.</li>
<li>Cell Phone &amp; Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.</li>
<li>Buy Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.</li>
</ul>
Clearance Level: Must have an Active Secret Clearance to be considered for this role in order to be considered. -M UST BE US CITIZEN
Work from Home: This position is REMOTE. The candidate is able to work remotely from any location. They may be asked to take up to 4 trips per calendar year to Lexington if the program/project requires it. Candidates MUST be able to work an EST schedule in order to be considered for this role.
Interview Process: 1st round interview will be a Zoom with the hiring manager. The 2nd round interview will be a Zoom with additional team members as needed. Potential for a 3rd final round interview.
We are an Equal Opportunity Employer.

Business / Data Analyst

<h3>Job Description</h3>
Job Description
About the job
Location: Cambridge, MA (Eastern Time / UTC -4) Start date: ASAP Languages: English (required)
We are hiring at Pragmatike to expand our team and drive the growth of our internal projects.
Our focus is on developing cutting-edge solutions in Cloud Computing, Blockchain, and Artificial Intelligence, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrow's technologies.
If you're passionate about applied AI and enjoy solving real problems in a fast-paced environment, wed love to meet you.
Responsabilities:
<ul>
<li>
Architect, develop, and maintain scalable and secure infrastructure systems.
</li>
<li>
Take ownership of the release lifecycle for Kubernetes-based components delivered to customers (e.g. Helm charts, CRDs, custom binaries, and agents).
</li>
<li>
Define and implement robust versioning strategies, upgrade processes, and rollback mechanisms for distributed Kubernetes deployments.
</li>
<li>
Automate and secure deployment workflows for both cloud-native and on-premise environments.
</li>
<li>
Establish secure methods for artifact delivery, including OCI-compliant registries, GitOps-driven pipelines, and private artifact repositories.
</li>
<li>
Collaborate with product engineering to define clear boundaries and interfaces between hosted and customer-deployed infrastructure.
</li>
<li>
Offer cross-cloud infrastructure support and strategy spanning AWS, GCP, and Azure. 
</li>
</ul>
Skills &amp; Qualifications:
<ul>
<li>
Minimum 5 years of experience in DevOps, infrastructure, or platform engineering.
</li>
<li>
Advanced knowledge of Kubernetes including authoring Helm charts, CRDs, and managing custom controllers or operators.
</li>
<li>
Proven hands-on expertise with all three major cloud platforms: AWS, GCP, and Azure, with awareness of their specific behaviors and limitations.
</li>
<li>
Experience in building and maintaining software distribution models for customer-hosted or hybrid cloud environments.
</li>
<li>
Familiar with modern CI/CD tools and pipelines such as GitHub Actions, ArgoCD, or CircleCI.
</li>
<li>
Proficient in infrastructure-as-code and scripting, including tools like Terraform, Helm, and languages like Bash, Go, or Python.
</li>
<li>
Knowledge of secure image distribution and software supply chain tools such as Cosign, SBOMs, and SLSA is a strong advantage.
</li>
<li>
Strong communication skills with the ability to work across internal engineering teams and directly with customer DevOps teams. 
</li>
</ul>
Nice to Have:
<ul>
<li>
Experience delivering commercial-grade Kubernetes tooling or operators (e.g. Prometheus Operator, Datadog Agent).
</li>
<li>
Understanding of Kubernetes RBAC, multi-tenancy, and enterprise-grade deployment practices.
</li>
<li>
Familiarity with zero-downtime deployment techniques and service mesh technologies (e.g. Istio, Linkerd).
</li>
<li>
Security expertise in cloud-native and Kubernetes ecosystems.
</li>
</ul>
Why Join Us:
<ul>
<li>
Join an agile and ambitious team working at the frontier of AI and enterprise technology.
</li>
<li>
Contribute directly to critical infrastructure powering next-generation applications.
</li>
<li>
Thrive in a fast-paced, collaborative environment with a clear path to growth and leadership.
</li>
<li>
Enjoy a competitive compensation package with equity and benefits.
</li>
<li>
Access ongoing learning opportunities and exposure to cutting-edge technologies.
</li>
</ul>

Senior Infrastructure Engineer

<h3>Job Description</h3>
Job Description
SAP Programmer Analyst 
Position Summary
 We are seeking an SAP Analyst Programmer II with strong technical expertise in ABAP (v7.60) and exposure to modern SAP development frameworks such as CDS, CAP, and AMDP. The role will focus initially on technical programming within SAP (primarily QM) while also providing training on PP needs. Over time, this position will evolve into a Techno-Functional role, giving the candidate the opportunity to expand into broader functional responsibilities.
Key Responsibilities:
<ul>
<li>Develop and maintain ABAP programs, utilities, reports, and enhancements in SAP (QM module focus).</li>
<li>Leverage modern SAP frameworks (CDS views, CAP model, AMDP) to deliver scalable and efficient solutions.</li>
<li>Analyze user requirements and create technical design documentation including program flow charts, database tables, and integration details.</li>
<li>Conduct testing (unit, integration, and system), debug issues, and collaborate with QA testers to ensure quality outcomes.</li>
<li>Support business users through training, documentation, and technical guidance.</li>
<li>Partner with IT and business teams to transition into a techno-functional role over time, including exposure to SAP PP.</li>
<li>Ensure compliance with IT security standards and organizational policies across SAP systems.</li>
</ul>
Qualifications:
<ul>
<li>Bachelors degree in Computer Science, Engineering, or related field.</li>
<li>3+ years of hands-on SAP ABAP development experience (preferably with v7.60).</li>
<li>Strong skills in modern SAP technologies: CDS, CAP, AMDP.</li>
<li>Solid understanding of database design and programming concepts.</li>
<li>Familiarity with SAP QM processes (functional training will be provided where needed).</li>
<li>Desire and ability to expand into techno-functional responsibilities (PP and beyond).</li>
<li>Strong analytical, problem-solving, and communication skills.</li>
</ul>
What We Offer:
<ul>
<li>Opportunity to grow from a technical programmer into a techno-functional expert.</li>
<li>Hands-on training in SAP PP and ongoing professional development.</li>
<li>Collaborative team environment working on impactful enterprise projects.</li>
<li>Competitive compensation, benefits, and career advancement opportunities.</li>
</ul>

SAP Programmer/Analyst

<h3>Job Description</h3>
Job Description
Key Duties and Responsibilities
· Provide post-sales HVAC/hydronic technical support to customers, dealers, SRGI personnel, and contractors via phone and email.
· Conduct technical training sessions for dealers and distributors.
· Perform duties independently, demonstrating strong time management and organizational skills.
· Stay current with emerging HVAC/hydronic technologies, equipment, and accessories by attending manufacturer-provided training.
· Occasionally conduct on-site job visits as needed to support troubleshooting and ensure proper system operation.
· Utilize CRM software to log all tech support calls and job site visits
· Maintenance of SRGI training facility equipment
· Manage class attendance records in accordance with SRGI and manufacturer requirements
· Creation, editing, and delivery of technical presentations.
· Respond to customer inquiries promptly and professionally to maintain high levels of satisfaction.
· Identify opportunities to drive supplemental sales through technical support interactions.
· Proactively create supporting documents for common technical support items, best practices, and any other procedures.
· Perform other related duties as assigned by management.
Required Qualifications
· Minimum 5+ years of experience in the HVAC, heating or mechanical industry.
· Ability to work out of SRGI’s Raynham, MA offices.
· Extensive experience with either residential/commercial HVAC or hydronic heating systems is required.
· Comprehensive understanding of HVAC and or hydronic heating systems, including installation, diagnostics, service, and best practices.
· Strong communication skills with the ability to explain technical concepts to a variety of audiences.
· Capable in using CRM systems, email, and Microsoft Office Suite.
· Ability to travel locally or regionally for job site visits and training sessions.
Preferred Qualifications
· Experience delivering technical training or presentations
· HVAC certifications (e.g., NATE, EPA 608)
· Experience with HVAC Heat Pump and Mini Split systems
· Plumbing or gas license (journeyman or master)
Company DescriptionSRGI is a manufacturer's representative agency in the plumbing, heating &amp; HVAC industry. Many of the the product lines that we represent include market leaders in their respective categories. We've been in business over 25 years and we strive to create an organization of highly trusted and qualified leaders to serve our industry and beyond. For more information, go to <a href="http://www.srigrep.com" target="_blank">www.srigrep.com</a>. 
<h3>Company Description</h3>
SRGI is a manufacturer's representative agency in the plumbing, heating &amp; HVAC industry. Many of the the product lines that we represent include market leaders in their respective categories. We've been in business over 25 years and we strive to create an organization of highly trusted and qualified leaders to serve our industry and beyond. For more information, go to <a href="http://www.srigrep.com" target="_blank">www.srigrep.com</a>.

Technical Support Manager

<h3>Job Description</h3>
Job DescriptionThe Expertise You Bring
<ul>
<li>BS or above in Computer Science or related field</li>
<li>6+ years of professional Testing/Development experience involving UI and API Automation</li>
<li>Verifiable experience building and maintaining an automation framework in a large enterprise environment using Playwright and/or Cypress</li>
<li>Verifiable experience using Typescript and/or JavaScript and Cucumber/BDD</li>
<li>Ability to investigate, isolate, and solve technical issues across the full technology stack by using automated &amp; manual testing methodologies</li>
<li>Verifiable experience following standard methodologies for testing Angular/Vue based UI and RESTful webservices, experience with GraphQL is a plus</li>
<li>Ability to thrive in an Agile Scrum environment with a belief in the value of T-shaped squad members</li>
<li>Experience in a DevOps environment with CI/CD tools; experience with Git/Bitbucket Server (Stash), Jenkins, and uDeploy</li>
<li>Experience with Code Quality/Coverage Tools (Sonar or Sealights), is a plus</li>
<li>Excellent communication and collaboration skills to work with multiple teams across the organization</li>
<li>Ability to work in a fast paced, highly matrix environment to achieve team goals</li>
<li>A desire and interest in learning innovative technologies</li>
<li>Experience using business requirements to craft, develop and maintain test plans, test cases</li>
<li>Work as part of team of SDET's focused on automation and build reusable artifacts</li>
<li>A learning demeanor to your work and are eager to master and adopt new technologies</li>
<li>Experience with Accessibility testing preferred</li>
</ul>
 The Expertise You Bring
<ul>
<li>Defining and developing a suite of automation tests for our Digital Healthcare products</li>
<li>Working closely with product owners, developers, and business</li>
<li>Rapid prototyping to validate good and bad ideas quickly</li>
<li>Writing source code, adapting existing components, and testing developed components</li>
<li>Ensuring designs meet performance, security, usability, and reliability and scalability requirements</li>
<li>Mentoring and developing more junior technical staff</li>
</ul>

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