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city

state

<h3>Job Description</h3>
Job Description
Software Engineer 
Clearance Level: Must have an Active Secret Clearance in order to be considered for this opportunity. Must be US Citizen
At Aquila Technology, you will see our team's passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.
About the Role:
Aquila is seeking a Classified Software Engineer to join our team in supporting one of the country's premier defense research organizations. The Software Engineer will responsible for supporting projects in machine learning, advanced autonomy algorithms, mission planning, and the teams accompanying software stacks. The work is executed in small multidisciplinary teams of scientists, engineers, and software developers.
There are a few requirements for the position:
<ul>
<li>Must be a U.S Citizen- Must have an Active Secret Clearance (Green Cards / Visas do not qualify)</li>
<li>Willingness to undergo a comprehensive background investigation and maintain a personal security clearance. (Aquila would sponsor you for the security clearance.)</li>
<li>Must be within 100 miles of worksite (Lexington, MA) Hybrid - Individual hired will be onsite 3-4 days a week with some flexibility of 1-2 days remote depending on the work being done on the program.</li>
</ul>
Must Have :
<ul>
<li>Bachelor's Degree</li>
<li>3 years Software/Algorithm Development</li>
<li>1 years Software Documentation</li>
<li>3 years C/C++ Programming</li>
<li>2 years C++11 or later, Stand Template Library,Boost library</li>
<li>3 years GIT/GITHUB</li>
<li>3 years MATLAB</li>
<li>3 years Object Oriented Software Design and Development</li>
<li>3 years Python</li>
<li>3 years Python/Tensor Flow</li>
<li>3 years Software Architecture</li>
<li>3 years Software Design/Development</li>
<li>3 years Git</li>
<li>3 years Man-machine Interfaces</li>
<li>3 years Maven or Gradle, Git / Gitlab, Make / Autotools</li>
</ul>
Nice to Have 
<ul>
<li>Mathematical Optimization (e.g., linear/integer)</li>
<li>High Performance Computing Systems (rack mount, blade servers, etc.)</li>
<li>Optimization of Distribution Networks</li>
<li>Backend Programming (SQL)</li>
<li>XML and SQL</li>
<li>Hardware and Software Integration</li>
</ul>
What You Will Bring: 
Software/Algorithm Development Software Documentation C/C++ Programming C++11 or later, Stand Template Library, Boost library GIT/GITHUB MATLAB Object Oriented Software Design and Development Python Python/Tensor Flow Software Architecture Software Design/Development Git Man-machine Interfaces Maven or Gradle, Git / Gitlab, Make / Autotools Ability to work well independently as well as with a team Must possess excellent communication skills Bachelor's degree 
These Skills/Technologies Are Bonus 
Mathematical Optimization (e.g., linear/integer) High Performance Computing Systems (rack mount, blade servers, etc.) Optimization of Distribution Networks Backend Programming (SQL) XML and SQL Hardware and Software Integration Experience working with Rasberry Pi's / Nvidia Jetson TX2's or equivalents is desired Experience or background in RF analysis of missiles is highly desired
Benefits and Perks: Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home. Our Perks Include:
<ul>
<li>PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire</li>
<li>1.5 paid days, or 12 hours, for approved volunteer work</li>
<li>1 week of paid maternity/paternity LOA after 1 year of Full-time employment</li>
<li>Tuition &amp; Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences</li>
<li>401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.</li>
<li>Cell Phone &amp; Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.</li>
<li>Buy Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.</li>
</ul>
Clearance Level: Candidates must have an active secret clearance to be considered for this role.
Work location: Hybrid - Individual hired will be onsite 3-4 days a week with some flexibility of 1-2 days remote depending on the work being done on the program. Candidates must be local at the time of the start of the assignment and be willing to be predominantly onsite.
Interview process: Initial phone screen, followed by 2-3, 30 minute zoom calls.
We are an Equal Opportunity Employer.

Software Engineer

<h3>Job Description</h3>
Job Description
Information Technology Internship- Summer 2026
Explore a rewarding career in the insurance industry by joining us for an exciting summer internship experience! 
We are offering a paid, full-time, 10-week internship based in Montpelier, VT, running from June 1st – August 14th, 2026
As an IT intern, you’ll gain exposure to multiple areas of our Information Technology department, including Software Development, Infrastructure, Help Desk Support and Policy Services.
Internship Highlights: 
<ul>
<li>Hands-on experience in a dynamic IT environment</li>
<li>Learning opportunities aligned with your career interests</li>
<li>Professional networking with peers and industry leader</li>
<li>Meaningful project work, both individual and team-based, with the chance to present your results to the Senior Leadership Team</li>
<li>The opportunity to be part of a company recognized as a Best Place to Work in Vermont for 10 consecutive years</li>
</ul>
Qualifications:
<ul>
<li>Rising seniors (preferred) or juniors pursuing a bachelor’s degree in Computer Science, Information Technology, Computer Programming, or related field</li>
<li>Strong analytical, problem-solving, and communication skills</li>
<li>Detail-oriented and organized, with proficiency in Microsoft Office</li>
<li>Available to work 40 hours per week, Monday through Friday</li>
<li>Able to commute to our Montpelier, VT office (this is a fully in-office position)</li>
</ul>
Physical Demands/Working Conditions
<ul>
<li>Primarily a sedentary office role with frequent computer use</li>
<li>Physical demands are minimal and typical of similar office-based positions</li>
<li>Work environment reflects that of a professional, collaborative organization</li>
</ul>

Information Technology Intern - Summer 2026

<h3>Job Description</h3>
Job Description
Phoenix Cyber&nbsp;is looking for Cybersecurity&nbsp;Engineers to join our client delivery team. This is a remote, work-from-home position with the possibility of minimal travel within the continental United States.
Requirements:
<ul>
<li>Degree in a STEM related discipline and/or a minimum 5 years of experience</li>
<li>5+ years of experience developing with Python</li>
<li>Working knowledge of scripting languages Bash and PowerShell</li>
<li>At least 3 years of experience in software development with COTS integration</li>
<li>Working knowledge of one or more programming languages such as C#, JavaScript, or Node.js</li>
<li>Experience in API development/consumption</li>
<li>Prior consulting experience</li>
</ul>
Nice to have: 
<ul>
<li>Demonstrated proficiency in cyber security platforms: SOAR, SIEM, IDS/IPS, DLP, WAF, Endpoint Security</li>
<li>Experience with SOAR tools, Swimlane, Cyber Triage, Phantom</li>
<li>Experience with container services (Docker, Kubernetes, etc.)</li>
<li>Linux administration experience</li>
<li>Cloud infrastructure experience (AWS, Google, or Azure)</li>
<li>Experience with the ELK (Elasticsearch, Logstash, Kibana) stack, Elastic Cloud on Kubernetes (ECK), Kafka, Beats, and/or Splunk</li>
<li>Experience using Agile methodologies</li>
<li>Prior government, large enterprise experience</li>
<li>Government security clearance&nbsp;</li>
</ul>
Responsibilities: 
<ul>
<li>Provide technical expertise and real-life experience in creating innovative solutions within the cybersecurity space</li>
<li>Develop and implement automations in response to security incidents</li>
<li>Proactively collaborating, developing, and designing security orchestrations with SMEs/engineers, vendors, and project stakeholders</li>
<li>Ability to navigate and adapt to a fast-paced ever-changing environment with a team of like-minded, cross-functional individuals</li>
</ul>
Phoenix Cyber is a national provider of cybersecurity engineering services, operations services, sustainment services and managed security services to organizations determined to strengthen their security posture and enhance the processes and technology used by their security operations team.
Phoenix Cyber&nbsp;is an equal opportunity employer and complies with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act (VEVRAA), all amendments to these regulations, and applicable executive orders, federal, and state regulations. Applicants are considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.
Phoenix Cyber&nbsp;participates in E-Verify to confirm the employment eligibility of all newly-hired employees. To learn more about E-Verify, including your rights and responsibilities, go to <a href="https://www.e-verify.gov/" target="_blank">https://www.e-verify.gov/</a> &nbsp;
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Cybersecurity Engineer (SOAR) [JOB ID 20250924]

<h3>Job Description</h3>
Job Description
 
COMMUNITY HELATH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties. 
ABOUT THE ROLE:
The Clinical Applications Specialist is responsible for guiding the planning, implementation, training and monitoring of the CH Electronic Medical Record and associated applications with the goals of meeting quality standards, supporting clinical, business, and operational system best practices, and ensuring compliance with federal and state regulations.
FUNCTIONS OF THE POSITION: 
<ul>
<li>
EMR Maintenance &amp; Oversight:
<ul>
<li>Basic understanding of applications and computer technology.</li>
<li>Responsible for the development, operations, and maintenance of the electronic medical record (EMR).</li>
<li>Works with other departments, vendors, clinicians, staff, and administration to maximize the usefulness of the EMR system.</li>
<li>With direction from the EMR Team and Medical Leadership committee, will assist with health informatics implementation and maintenance, including data standardization.</li>
<li>In collaboration with the Director of IT Applications, assists with interface development, systems interoperability, and compatibilities in collaboration with the EMR Team and Medical Leadership committee.</li>
<li>Will be responsible for understanding clinical and clerical workflows and proactively work to ensure that the EMR maximally and efficiently supports clinical workflows and daily practice operations.</li>
<li>Responsible for template design and other functions to facilitate and support maximal integration, data capture, and efficient utilization of EMR. </li>
<li>Responsible for the support of the implementation of voice recognition software (Dragon) for end users.</li>
<li>Responsible for IdenTrust set up and renewals for providers.</li>
<li>Responsible for the External Provider Portal and the Internal EMR Patient Portal.</li>
<li>Responsible for Medent Mobile activation, set-up, and password management.</li>
<li>Works with various external organizations on EMR related projects as needed.</li>
</ul>
</li>
<li>
Reports/Audits:
<ul>
<li>Works closely with the Director of IT Applications and others to ensure CH’s Electronic Medical Record workflows capture the needed data to ensure quality in care delivery and meets reporting requirements for incentive programs.</li>
<li>Will become proficient in report writing as needed to support leadership and appropriate committees.</li>
<li>Supports and participates in the development and implementation of HIPAA risk assessments in coordination with the CH Compliance and Risk Manager. Provides EMR audit reports as needed.</li>
<li>Works with IT vendors to ensure systems are running smoothly. Point of contact with EMR and other associated software vendors.</li>
<li>Act as a principal CH point of contact to help identify and resolve technical issues and communicates status and changes to management and stakeholders. Works with Oracle and other vendors to resolve.</li>
</ul>
</li>
<li>
Training and Instruction:
<ul>
<li>Coordinates the development and implementation of comprehensive CH EMR training and education programs, and the development of comprehensive supporting instructional materials. </li>
<li>Will develop new user EMR profiles and train all new clinical employees and providers the week of new hire orientation.</li>
<li>Will support end users with Ad Hoc meetings and on-site Medent support when a need is identified for additional training, education, and support.</li>
<li>Under the direction of the Director Clinical Services, works closely with the EMR Team and Super Users to ensure training is effective, engaging, and easy to follow for end users with a goal to ensure maximal standardization and reduced variation in the use and application of the EMR in practice operations.</li>
<li>Will have shared oversight of the Super User training in collaboration with the EMR Team and will communicate and set the agenda for monthly Super User trainings. </li>
</ul>
</li>
</ul>
OTHER DUTIES:
<ul>
<ul>
<li>Assist in developing policies and procedures relevant to the health information systems and processes.</li>
<li>Must be able to travel to all sites as needed.</li>
<li>Coordinates roll out updates and other IT changes with appropriate vendors.</li>
<li>Assists in procuring and replacing computer equipment and adding and removing users in conjunction with appropriate vendors.</li>
<li>Assist with off-site Flu Clinics.</li>
</ul>
</ul>
<ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
</ul>
 
SKILLS REQUIRED FOR SUCCESS:
<ul>
<li>Associates or bachelor’s degree in related field preferred or equivalent work experience.</li>
<li>Clinical degree or certification required. </li>
<li>Demonstrated strong clinical knowledge with a minimum of two years of clinical experience and or medical office experience with advanced knowledge in utilizing an EMR.</li>
<li>Advanced knowledge of Microsoft Windows and MS Office Systems.</li>
</ul>
 
 HOW WE SUPPORT YOU:
<ul>
<li>Work Life Balance</li>
<li>Generous Time Off</li>
<li>Medical, dental, and vision insurance.</li>
<li>Health savings account option.</li>
<li>Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.</li>
<li>Comprehensive Wellness Program.</li>
</ul>
#CHJOBS

Clinical Applications Specialist (MA, LPN, RN)

<h3>Job Description</h3>
Job DescriptionAssistant Project Manager
Assistant Project Manager - Construction (Large-Scale Vertical Projects)
We are seeking an enthusiastic, detail-oriented Assistant Project Manager to join our team and work on large-scale, complex vertical building projects. This is an exciting opportunity for candidates who are eager to take on responsibility, grow their careers, and develop into Project Managers. You will collaborate closely with a variety of teams within a fast-paced construction environment, managing critical project functions and contributing to the successful delivery of our projects.
Why Us?
Career Growth: We invest in your professional development and offer a clear path to becoming a Project Manager. Competitive Salary &amp; Benefits: We offer a competitive salary, full health insurance coverage, and an exceptional benefits package. Dynamic Work Environment: Work on diverse, high-profile projects that will challenge and develop your skills. Key Responsibilities: As an Assistant Project Manager, you will work closely with the Project Management team on various tasks, including:
Supporting subcontractor and supplier buyouts, procurement, and management. Assisting with the project closeout documentation process. Managing the submittal and RFI processes. Evaluating RFPs and soliciting pricing from subcontractors and suppliers. Overseeing Owner and Subcontractor Change Orders. Resolving project-related issues in a timely manner. Tracking and ensuring the timely procurement of materials. Qualifications:
Education: BS in Construction Management, Civil Engineering, or a related field (preferred, but not required). Experience: 2-5 years of experience in the construction industry, with exposure to project management tasks. Skills: Exceptional leadership, organizational, and communication skills. Ability to multitask and work well under pressure in a fast-paced environment. A Team Player: A collaborative attitude with the ability to work effectively with multiple teams and stakeholders.
Benefits
Vacation/PTO 
Medical 
Dental 
Vision 
401k 
Bonus 
Relocation 
Telecommute 
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/19/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

Assistant Project Manager

<h3>Job Description</h3>
Job Description
Phoenix Cyber&nbsp;is looking for Cybersecurity&nbsp;Engineers to join our client delivery team. This is a remote, work-from-home position with the possibility of minimal travel within the continental United States.
Requirements:
<ul>
<li>Degree in a STEM related discipline and/or a minimum 5 years of experience</li>
<li>5+ years of experience developing with Python</li>
<li>Working knowledge of scripting languages Bash and PowerShell</li>
<li>At least 3 years of experience in software development with COTS integration</li>
<li>Working knowledge of one or more programming languages such as C#, JavaScript, or Node.js</li>
<li>Experience in API development/consumption</li>
<li>Prior consulting experience</li>
</ul>
Nice to have: 
<ul>
<li>Demonstrated proficiency in cyber security platforms: SOAR, SIEM, IDS/IPS, DLP, WAF, Endpoint Security</li>
<li>Experience with SOAR tools, Swimlane, Cyber Triage, Phantom</li>
<li>Experience with container services (Docker, Kubernetes, etc.)</li>
<li>Linux administration experience</li>
<li>Cloud infrastructure experience (AWS, Google, or Azure)</li>
<li>Experience with the ELK (Elasticsearch, Logstash, Kibana) stack, Elastic Cloud on Kubernetes (ECK), Kafka, Beats, and/or Splunk</li>
<li>Experience using Agile methodologies</li>
<li>Prior government, large enterprise experience</li>
<li>Government security clearance&nbsp;</li>
</ul>
Responsibilities: 
<ul>
<li>Provide technical expertise and real-life experience in creating innovative solutions within the cybersecurity space</li>
<li>Develop and implement automations in response to security incidents</li>
<li>Proactively collaborating, developing, and designing security orchestrations with SMEs/engineers, vendors, and project stakeholders</li>
<li>Ability to navigate and adapt to a fast-paced ever-changing environment with a team of like-minded, cross-functional individuals</li>
</ul>
Phoenix Cyber is a national provider of cybersecurity engineering services, operations services, sustainment services and managed security services to organizations determined to strengthen their security posture and enhance the processes and technology used by their security operations team.
Phoenix Cyber&nbsp;is an equal opportunity employer and complies with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act (VEVRAA), all amendments to these regulations, and applicable executive orders, federal, and state regulations. Applicants are considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status.
Phoenix Cyber&nbsp;participates in E-Verify to confirm the employment eligibility of all newly-hired employees. To learn more about E-Verify, including your rights and responsibilities, go to <a href="https://www.e-verify.gov/" target="_blank">https://www.e-verify.gov/</a> &nbsp;
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Company DescriptionPhoenix Cybersecurity has been providing cybersecurity services to major corporations and the U.S. Federal Government since 2011. Our team is comprised of senior cybersecurity consultants and engineers with expertise in architecting results-oriented, cybersecurity solutions; and the operational processes to ensure accurate incident detection, enrichment, and response. 
<h3>Company Description</h3>
Phoenix Cybersecurity has been providing cybersecurity services to major corporations and the U.S. Federal Government since 2011. Our team is comprised of senior cybersecurity consultants and engineers with expertise in architecting results-oriented, cybersecurity solutions; and the operational processes to ensure accurate incident detection, enrichment, and response.

Cybersecurity Engineer (SOAR) [JOB ID 20250725]

<h3>Job Description</h3>
Job Description
Requirements:
<ul>
<li>5 or more years of experience in Power BI development and data visualization.</li>
<li>Proficiency in Power BI for dashboard creation and enhancement.</li>
<li>Experience with Snowflake for data integration.</li>
<li>Experience with Data Lake environments.</li>
<li>Experience in gathering and translating business requirements for BI solutions.</li>
<li>Experience with Microsoft Active Directory or EntraID.</li>
<li>Excellent verbal and written communication skills.</li>
</ul>
Responsibilities:
<ul>
<li>Develop and enhance Power BI dashboards for real-time data visibility.</li>
<li>Implement best practices for data visualization and dashboard design.</li>
<li>Gather and interpret requirements for BI solution delivery.</li>
<li>Collaborate with teams to integrate data from various sources.</li>
<li>Optimize existing Data Lake configurations.</li>
<li>Provide suggestions for elegant and user-friendly front-end visualizations.</li>
<li>Ensure data accuracy and consistency in reporting.</li>
</ul>
Company DescriptionEstablished in 2004, Smart Tech Skills is a leading technology and professional services organization focusing on cutting-edge technologies. The company, headquartered in Marlborough, MA, effectively meets clients’ technology needs nationwide, simplifying the management of advanced technology. 
<h3>Company Description</h3>
Established in 2004, Smart Tech Skills is a leading technology and professional services organization focusing on cutting-edge technologies. \r\n\r\nThe company, headquartered in Marlborough, MA, effectively meets clients’ technology needs nationwide, simplifying the management of advanced technology.

Power BI Consultant

<h3>Job Description</h3>
Job Title: FSO Technical Support
Location: Waltham, MA 02451
 
 
Exp – 2- 5 years of experience
 
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 
Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. 
Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
 
Supervisory Skills Required
<ul>
<li>Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs &amp; DSAT/CSAT,</li>
<li>Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs</li>
<li>Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully</li>
<li>Deliver Managed Services for the client</li>
<li>Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies</li>
<li>Formalize internal process to ramp-up expertise of resources</li>
<li>Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies</li>
<li>Manage Service Improvement activities as and when required</li>
<li>Handle Escalation through to successful resolve</li>
<li>Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity</li>
<li>Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement</li>
<li>To provide infrastructure administration functions</li>
<li>Providing on-site cover as part of a shift arrangement</li>
<li>Support inline with contracted business working hours</li>
<li>Provide site support in remote offices when required</li>
<li>Being prepared to work out of hours when required</li>
<li>Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities</li>
<li>Taking ownership of issues through to resolution on all appropriate requests </li>
<li>Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information</li>
<li>Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service</li>
<li>Providing daily ticket updates to ensure users are fully updated on updates</li>
<li>Move equipment associated with service requests, inline with health and safety guidelines</li>
<li>Monitoring and mentoring team health and safety practices</li>
<li>Performing asset inventory activities as needed</li>
<li>End user training and guidance on the use of hardware and software</li>
<li>This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork </li>
<li>Performs other duties as assigned</li>
</ul>
 
Skills Required
• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology. 
• Must possess a diverse skill set that enables them to address a wide range of issues independently.
• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment. 
• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges. 
• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.). 
• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners. 
• Capable of ensuring device health is monitored, reported and remediated (DEX). 
• Capable of maintaining OS currency using established processes leveraging Service Rings. 
• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue. 
• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier. 
• 24x7 availability, to be provided for the duration of the Major Incident. 
• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates. 
• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU). 
• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards. 
• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile. 
• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile
• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills
• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations. 
• Event Support: Audio and Video Readiness, Event Planning, Communications 
• VIP/Exec level support capability. 
• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations. 
• IT Software/Hardware Asset Management. 
• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:
<ul>
<li>Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.</li>
<li>Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement</li>
<li>Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates</li>
<li>To provide infrastructure administration functions</li>
<li>Providing on-site cover as part of a shift arrangement</li>
<li>Support inline with contracted business working hours</li>
<li>Provide site support in remote offices when required</li>
<li>Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities</li>
<li>Taking ownership of issues through to resolution on all appropriate requests </li>
<li>Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information</li>
<li>Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service</li>
<li>Providing daily ticket updates to ensure users are fully updated on updates</li>
<li>Move equipment associated with service requests, inline with health and safety guidelines</li>
<li>Performing asset inventory activities as needed</li>
<li>End user training and guidance on the use of hardware and software</li>
<li>Recommends and / or performs upgrades to end user devices</li>
<li>This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork </li>
<li>Performs other duties as assigned</li>
</ul>

Technical Skills: 
<ul>
<li>Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. </li>
<li>Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications </li>
<li>Administration experience of Azure, Intune, MS Active Directory users &amp; groups, policies and management concepts</li>
<li>Effective communication in English and/or local language</li>
<li>Basic known workings of LAN technologies and hardware</li>
<li>Ability to support technically video conferencing equipment</li>
</ul>

Desktop Support Technician

<h3>Job Description</h3>
Job Description
We are digital marketing agency seeking a UI/UX designer who exhibits strong attention to detail and thrives in a dynamic environment. We’re looking for someone who is passionate about what they do and enjoys working with a small team to create meaningful digital experiences.
 
You’re A Fit If…
<ul>
<li>You embrace change and are eager to learn and grow.</li>
<li>You are organized and a good manager of time.</li>
<li>You think and act creatively to solve problems.</li>
<li>You are a good communicator and collaborator.</li>
<li>You are willing to go the extra mile.</li>
</ul>
 
What You’ll Be Doing…
Activities primarily focus on designing visual frameworks and responsive user interfaces. This covers all areas of digital and interactive design ranging from low fidelity wireframes to full scale visual systems and everything in between. 
 
Requirements
You Must...
<ul>
<li>Be a designer of everything digital (websites, email marketing, social media, etc.)</li>
<li>Believe content and users inform design and interaction.</li>
<li>Understand the interplay of design and development and have an appreciation for user experience.</li>
<li>Have a working knowledge of responsive design principles.</li>
<li>Work with Adobe Creative suite.</li>
</ul>
It Would Be Nice If You Have...
<ul>
<li>Experience with, or exposure to, HTML and CSS.</li>
<li>Been directly involved in designing mobile and/or responsive websites.</li>
<li>Exposure to open source based CMS (e.g. Drupal, ExpressionEngine, Joomla, WordPress).</li>
<li>Experience with any of the following systems: HubSpot, Magento, Shopify, SquareSpace.</li>
<li>Familiarity with customizing social media channels.</li>
<li>Professional certifications and/or educational degrees.</li>
</ul>
 
Benefits
<ul>
<li>Small team in an entrepreneurial environment (be heard and have an impact).</li>
<li>Scheduling flexibility and remote working opportunities.</li>
<li>Company sponsored learning opportunities (e.g. resources, conferences, etc.).</li>
<li>Casual attire, team lunches, group outings, free coffee (always!) and beer (occasionally!).</li>
<li>Employee benefits (health/dental/life/disability insurance, 529 college fund &amp; 401K options).</li>
</ul>

Web Designer

<h3>Job Description</h3>
Job Description
Position Overview&nbsp;
As a member of the Thrive Network Deployment team, you will be responsible for the deployment of network infrastructure and services to Thrive’s new and existing customers.&nbsp; You will be expected to utilize Thrive’s primary networking solutions of Fortinet and Palo Alto firewalls, Cisco, Meraki and Extreme switching and Meraki and Ruckus wireless to optimize and secure customer environments. Work will entail product evaluations, upgrade implementations, network expansion, network monitoring and documentation. Additionally, you will be expected to follow established standards while also contributing to both new and established process improvement.&nbsp;
Responsibilities&nbsp;
<ul>
<li>
Ability to handle diverse networking environments in a wide cross-section of business clients&nbsp;
</li>
</ul>
<ul>
<li>
Analyze and document an unfamiliar network environment&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Coordinate with relevant teams in all aspects related to equipment installation, service testing and problem resolution&nbsp;
</li>
</ul>
<ul>
<li>
Deploy and activate network solutions and internet circuits&nbsp;
</li>
</ul>
<ul>
<li>
Troubleshoot networking level incidents and provide relevant information to escalation resources&nbsp;
</li>
</ul>
<ul>
<li>
Work through the project process to drive deployments to a successful outcome.&nbsp;
</li>
</ul>
<ul>
<li>
Complete deployment activities work during scheduled maintenance windows.&nbsp;
</li>
</ul>
<ul>
<li>
Transition deployed service offerings to support team with all relevant documentation required for long term maintenance.&nbsp;
</li>
</ul>
<ul>
<li>
Escalate when necessary to senior engineer for further review/troubleshooting.&nbsp;
</li>
</ul>
<ul>
<li>
Communicate directly with customers regarding project plans, potential impact and testing procedures.&nbsp;
</li>
</ul>
<ul>
<li>
Demonstrate excellent time management skills to accomplish large projects.&nbsp;
</li>
</ul>
Qualifications&nbsp;
Minimum&nbsp;
<ul>
<li>
Enthusiastic and self-motivated individual with a team-first attitude&nbsp;
</li>
</ul>
<ul>
<li>
1-3 years Networking and Firewall experience&nbsp;
</li>
</ul>
<ul>
<li>
Proficient with IPV4 protocols, VPN, TCP/IP and Next Generation Firewalls&nbsp;
</li>
</ul>
<ul>
<li>
Knowledge and experience with Fortinet/Palo Alto/Meraki/Cisco/Ruckus/Extreme products&nbsp;
</li>
</ul>
<ul>
<li>
Experience with Visio required&nbsp;
</li>
</ul>
<ul>
<li>
Knowledge of monitoring tools (NAble, Solarwinds) preferred&nbsp;
</li>
</ul>
<ul>
<li>
Excellent problem solver; able to prioritize and coordinate between multiple projects&nbsp;
</li>
</ul>
<ul>
<li>
Experience troubleshooting network configuration and hardware issues&nbsp;
</li>
</ul>
<ul>
<li>
Excellent written and oral communication skills&nbsp;
</li>
</ul>
Education Requirement&nbsp;
<ul>
<li>
Bachelor’s Degree, Technical Degree or equivalent work experience&nbsp;
</li>
</ul>
<ul>
<li>
Fortinet NSE4 or higher certification preferred&nbsp;
</li>
</ul>
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