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<h3>Job Description</h3>
Job Description
Position: Hardware Engineering Technician Location: On-Site Job Type: Full-Time
We are seeking an experienced and versatile Hardware Engineering Technician with a strong background in maritime operations. In this role, you will work closely with a multidisciplinary team to design, build, test, and deploy unmanned maritime sensor systems. While the initial focus is on acoustic systems, the scope will rapidly expand to include additional sensing modalities and mobile platforms.
This is a hands-on position with responsibilities both in the lab and in the field, including frequent participation in maritime test operations.
Key Responsibilities
As the primary technician on the team (with plans for growth), you will be expected to contribute across a broad range of technical areas:
<ul>
<li>
Mechanical Fabrication: Build and assemble mechanical components for sensor systems and marine platforms.
</li>
<li>
Electrical Fabrication: Construct wiring harnesses, battery packs, and assemble electrical systems.
</li>
<li>
Testing: Conduct lab and field tests of components and systems with limited existing documentation.
</li>
<li>
Troubleshooting: Diagnose and repair mechanical and electrical issues, collaborating with engineers to improve design documentation and system reliability.
</li>
<li>
Maritime Operations: Support and eventually lead operations involving deployment, maintenance, and retrieval of sensor systems from small boats.
</li>
<li>
Training: Mentor future technicians and assist in the development of training materials for both internal staff and external users, potentially including military personnel.
</li>
<li>
Engineering Collaboration: Provide practical feedback to engineers on design, maintainability, and documentation, and coordinate technician feedback as the team expands.
</li>
</ul>
Required Qualifications
<ul>
<li>
Strong attention to detail, a commitment to safety, and a high standard for quality.
</li>
<li>
Broad hands-on experience in:
<ul>
<li>
Mechanical fabrication: including additive manufacturing, basic machining, composites, welding, and manual assembly.
</li>
<li>
Electrical fabrication: including building wiring harnesses, PCB work, and battery assembly.
</li>
<li>
System testing: including pressure testing, functional verification, and visual/mechanical inspection.
</li>
</ul>
</li>
<li>
Maritime field operations experience: small boat handling, over-the-side equipment deployment, field repair, and test logistics.
</li>
<li>
Excellent communication skills and the ability to work effectively with engineers and non-technical team members.
</li>
<li>
Physical capability to perform duties in maritime environments, including lifting and maneuvering equipment on small boats in open water.
</li>
<li>
U.S. Citizenship is required. Candidates may be asked to obtain a SECRET security clearance.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Experience with SolidWorks or other mechanical CAD software.
</li>
<li>
Experience creating or working with wiring harness documentation.
</li>
<li>
A USCG Captain’s License or extensive hands-on experience operating small vessels.
</li>
<li>
Prior leadership experience in technical teams or operations.
</li>
<li>
Veteran status or familiarity working closely with military personnel (both enlisted and officer).
</li>
</ul>
Company DescriptionNewly established firm operating in the intersection of talent, government, and investments. Guaranteed growth opportunities and income increases. 
<h3>Company Description</h3>
Newly established firm operating in the intersection of talent, government, and investments. Guaranteed growth opportunities and income increases.

Technician

<h3>Job Description</h3>
Job Description
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; End-user support such as incident
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; End-user support such as incident handling, “how to” questions, status of requests, detailed error analysis/resolution, and interface with other resolver groups 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Service Desk support such as error re-classification and case routing
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Usage of the following tools to deliver services: case management tools and knowledgebase, AccessIT portal, SIO workflow system with SAP GUI, and SIAMP
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Also coordinates data collection for client litigation requests
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Critical thinking and problem-solving skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Planning and organizing and Decision-making
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Teamworking- ability to work in proximity of other technicians
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership- ability to lead, influence or support other staff members in a professional manner
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adaptability and flexibility
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

IT Tech Bar Technician - Must have 5 years experience

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Report directly to our Director of BizOps &amp; Analytics, Qingdi Huang (Ex-Bain)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company, with a focus on optimizing growth channels such as partnerships, marketing, and automation. Reporting directly to the Director BizOps/Analytics, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry:
Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job Description
<ul>
<li>
Analog Electronics Design Engineer II Direct Hire FTE &nbsp; This role requires the ability to be onsite in Cambridge, MA. Applicants selected for this position will be required to obtain and maintain a government security clearance &nbsp; Job Description Summary: As a Hardware Analog Electronics Design Engineer, this person designs, specifies, develops, and tests analog electronics for a wide array of applications, including analog front ends, signal conditioning, analog-to-digital conversion, precision feedback systems, dc/dc conversion. They also perform a variety of engineering work in the initial planning and design phase of specifications and requirements of the systems. The Hardware Analog Electronics Design Engineer designs these circuits, performs simulations, implements the physical layout, verifies and tests designs. They also perform a variety of engineering activities throughout the life cycle to support planning, design, test, deployment, and sustainment. &nbsp; Job Description: Duties/Responsibilities • Design, develop, and build power system architectures. • Conduct research, design, development, and testing of hardware such as miniature power conversion and management circuitry, distributed power architectures, radiation hardened designs. • Optimize system designs for reduced size, weight, and power. • Design new products and develop technical specifications for their production. • Analyze hardware configuration and processing solutions and test hardware conformance to specifications. • Develop and maintain effective internal/external relationships. • Independently executes assignments under the oversight of program leadership. • Eager to learn new technical skills and expand their depth/technical knowledge. • Contributes content for technical reports and presentations with appropriate guidance. • Adapt appropriately to changes in program requirements. • Identify challenges associated with assigned work and communicate them to project leadership. • Perform other related duties as assigned. Skills/Abilities • Knowledge in at least one of the following areas: Isolated and non-Isolated dc/dc power conversion; rectification; inversion; battery management systems; motor controller design; system-level power distribution design; system/board level grounding/shielding and EMC design techniques. • Designing and troubleshooting power electronics. • Proficient with schematic capture and printed circuit board layout. • Ability to perform circuit simulation using Spice or other simulation tools. • System modeling and analysis experience using MATLAB, Simulink, or other comparable tools. • Understanding of applied math and physics. • Strong analytical and problem-solving skills. • Excellent organizational skills and attention to detail. • Excellent verbal and written communication skills. • Ability to write detailed documentation. Education Bachelor's degree in Electrical Engineering or a related field required, Master’s Degree preferred. Experience 3-5 years of experience in Power Systems Engineering or related. &nbsp; Additional Job Description: Collaborate and communicate with management, internal, and development partners regarding design status, project progress, and issue resolution. As well as:
</li>
<li>Able to apply technical knowledge to solve problems.</li>
<li>Contribute high quality content for technical reports and presentations with minimal guidance.</li>
<li>Adapt appropriately to changes in program requirements.</li>
</ul>
Company DescriptionGCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense. 
<h3>Company Description</h3>
GCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.

Analog Design Engineer

<h3>Job Description</h3>
Job Description
Software Engineer &nbsp;
Role Overview: Join a collaborative team developing and maintaining software for advanced&nbsp;systems. This role spans embedded control systems, image processing, and sophisticated user interfaces. You'll work closely with electrical, mechanical, and software engineers across multiple locations.
Key Responsibilities:
<ul>
<li>
Lead all phases of software development: requirements, design, coding, testing, and release
</li>
<li>
Develop Unity-based applications with a focus on 2D UI; contribute to new product innovations
</li>
<li>
Ensure excellent user experience through design and feedback integration
</li>
<li>
Troubleshoot and optimize embedded systems in development and production
</li>
<li>
Write and maintain clear technical documentation and test procedures
</li>
<li>
Provide status updates and collaborate in a constructive team environment
</li>
<li>
Operate and support systems (training provided); follow safety protocols including dosimetry monitoring
</li>
</ul>
Requirements:
<ul>
<li>
BS in Computer Science or related field with 4+ years of experience
</li>
<li>
2+ years of Unity development; Unity Certification a plus
</li>
<li>
Strong C# skills and knowledge of Unity plugins and features
</li>
<li>
Experience with Git, multi-threading, and object-oriented design
</li>
<li>
Excellent problem-solving and communication skills
</li>
</ul>
Preferred Skills:
<ul>
<li>
Published Unity projects; AR/VR experience
</li>
<li>
C/C++ or Java proficiency
</li>
<li>
Embedded systems and medical device software experience
</li>
<li>
Familiarity with ISO, FDA, and document control systems
</li>
</ul>
It&nbsp;is the policy of GCR to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp;GCR is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population.&nbsp;
Company DescriptionGCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense. 
<h3>Company Description</h3>
GCR is a national technical recruiting firm. We specialize in contract, contract to hire, and permanent staffing solutions across a variety of industries including, Information Technology, Commercial, Automotive, Semiconductor, Medical Device, Pharmaceutical, Manufacturing, and Defense.

Software Engineer

<h3>Job Description</h3>
Job DescriptionThe Help Desk Technician is the IT Operations team’s first line of support. The Help Desk Technician will provide technical assistance and support to end-users, ensuring timely resolution of IT-related issues. This role requires strong troubleshooting skills, excellent communication, and the ability to prioritize and manage multiple tasks efficiently. Our Community is a place where individuality and the strenght of a community come together. We believe that collaboration, exchange of knowledge and mutual trust allow us to achieve the best results. At the same time, we understand that a stronger individual makes a stronger Community. &nbsp;Responsibilities:
<ul>
<li>Provide first-level technical support to end-users via phone, email, and in-person.</li>
<li>Assist with user account setup, password resets, and access permissions.</li>
<li>Maintain an inventory of IT assets and ensure proper documentation.</li>
<li>Manage PC setup and deployment for new employees using standard hardware, images and software.</li>
<li>Collaborate with IT team to escalate and resolve complex technical issues.</li>
</ul>
Required Skills:
<ul>
<li>Proven experience in a help desk or technical support role.</li>
<li>Fluent in all common workflow software such as: O365, SharePoint, Adobe, Web Browsers etc.</li>
<li>Familiarity with Active Directory, Office 365, and enterprise applications.</li>
<li>Basic networking knowledge.</li>
<li>Proficiency working with Windows and MacOS operating systems</li>
<li>Computer imaging and deployment software</li>
<li>Knowledge of enterprise communication solutions.</li>
<li>Strong communication skills</li>
<li>Passion for problem-solving and customer service</li>
<li>Ability to diagnose and resolve a variety of technical issues.</li>
</ul>
 We create a modern organizational culture based on trust and partnership. We enable our employees to organize their work in a way that allows them to advance their careers while still having time for personal passions, relaxation and family.

Help Desk Technician

<h3>Job Description</h3>
Job Description
Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data &amp; analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024. 
Trianz is led by Sri Manchala, a former special forces officer from the Indian army and author of Crossing the Digital Faultline | Trianz, and a team of veterans from well-known firms such as Deloitte, HCL, KPMG, Wipro, Microsoft, TATA, AWS, GE, etc.&nbsp; 
About Trianz
Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition &amp; AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics &amp; insights AI. 
Specifically, the following Trianz platforms are changing the way companies approach transformations in various disciplines: 
<ul>
<li>Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi &amp; hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP and manage them efficiently from a single pane of glass. Visit <a href="http://www.concierto.cloud" target="_blank">www.concierto.cloud</a> for more information. </li>
<li>Avrio: is a Data to AI SaaS platform designed to drive data-led transformation at lightning speed. Through conversational AI, organizations seamlessly engage with all their data, unlocking real-time insights, and uncovering hidden opportunities and risks—all within one powerful platform. Visit<a href="http://www.avriodata.aito" target="_blank">www.avriodata.aito</a> know more.</li>
<li>Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit <a href="http://www.trianz.com/Pulse" target="_blank">www.trianz.com/Pulse</a></li>
</ul>
Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.
<ul>
<li>Some of Trianz’ built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms. </li>
<li>Most recently, Trianz and AWS have signed a strategic collaboration agreement within which the two companies will work on joint roadmaps/solutions for the cloud; AWS will buy Trianz | Concierto in bulk for AWS partners to use for migrations; AWS will also recommend Concierto to their MSPs and finally, AWS Professional Services and Trianz have signed an agreement for joint solutioning and customer delivery. Read more: Trianz enters into a Strategic Collaboration Agreement with AWS to Revolutionize Cloud Adoption and Management (yahoo.com)</li>
</ul>
Given all this, Trianz is experiencing a significant demand for its SW platforms and consequent growth. To support this growth, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com). It is now bolstering its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Job Description&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Role:&nbsp;&nbsp;&nbsp;
Senior QA – Investments Platform 
Employment Type:Contract&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
Contract&nbsp;Duration – 6 to 12 months + high possibility of extending further
Work location:Remote/Onsite(mention no. of Onsite days)&nbsp;&nbsp;&nbsp;
Hybrid - Onsite – 3 days a week @ client location – Boston, MA
About the Role&nbsp;&nbsp;&nbsp;
Trianz is looking for a Senior QA tester who will be responsible for testing the release version of Eagle along with writing the test for functional/Technical scenarios. 
Job Responsibilities&nbsp;&nbsp;&nbsp;
<ul>
<li>Minimum of 3 years of experience in Eagle Investment Accounting (BNY Mellon product) as a Domain expert/QA Tester. </li>
<li>Expert level of knowledge in ‘Investment - financial services’</li>
<li>Must be self-aware, resilient, possess strong communications skills, and can lead</li>
<li>Writing functional scenarios and tests to facilitate automation</li>
<li>Strong experience on version upgradation or release testing in an agile model</li>
<li>Strong experience preparing test plans, test cases, and test summary reports.</li>
<li>Strong experience in execution of smoke and regression test cases</li>
<li>Strong experience utilizing and managing large and complex data sets.</li>
<li>Experience with SQL Server and Oracle desired&nbsp;&nbsp;&nbsp;</li>
</ul>
Mandatory Skills&nbsp;&nbsp;&nbsp;
<ul>
<li>Investment Domain</li>
<li>Eagle STAR/ PACE</li>
</ul>
Required Education&nbsp;&nbsp;&nbsp;
Bachelor’s degree in information technology, Computer Science, or related field&nbsp;&nbsp;&nbsp;
Required Experience&nbsp;&nbsp;&nbsp;
A minimum of 3 years of experience in Eagle Investment Accounting (BNY Mellon product) as a Domain expert.
Trianz is growing at a faster pace than the industry for the last five years. Read through some of the key industry recognitions we have received for our innovative execution and strategic client initiatives&nbsp;here.

Equal Employment Opportunity&nbsp;&nbsp;&nbsp;
Trianz is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, special needs veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). We comply with all state and federal laws and regulations protecting employees and applicants against illegal discrimination, retaliation, and harassment. Our policy is available upon request. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Trianz participates in the E-Verify program in certain locations, as required by law. We are committed to providing reasonable accommodation for all qualified individuals with a disability or other reasons protected by applicable laws. If you require assistance or accommodation due to a disability or special needs to search for a job opening or apply, please email&nbsp;<a href="mailto:usrecruitment@trianz.com" target="_blank">usrecruitment@trianz.com</a>&nbsp;with your request and contact information.&nbsp;&nbsp;&nbsp;
Trianz Privacy Notice&nbsp;&nbsp;&nbsp;
Trianz respects your privacy and wants to ensure we comply with applicable Data Privacy Regulations as per local regulator laws. Please review our privacy policy at&nbsp;<a href="https://www.trianz.com/privacy-statement" target="_blank">https://www.trianz.com/privacy-statement</a>&nbsp;for more.&nbsp;&nbsp;&nbsp;

Senior QA - Investments Platform

<h3>Job Description</h3>
Job Description
The position of Tech Bar Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at a tech bar corporate location. This position requires a high degree of white-glove, customer interaction.
The candidate works on assignments of a diverse scope where analysis of data and hardware requires evaluation of identifiable factors. The candidate exercises judgment with supervision within the generally defined practices and policies in selecting methods and techniques for obtaining solutions and acts as a liaison between customers, departments, and within the organization to lead problem resolution.
Essential duties for the position include, but are not limited to the following:
<ul>
<li>Provide onsite support or dispatch of support specialists as necessary to provide Authorized Users with operational and technical support and to meet specified Service Levels.</li>
<li>Tech Express Desk: Walk-up technical support for laptop users in key markets with high concentrations of offices / employees</li>
<li>Coordinate its activities with the Service Desk and provide Level 2 Support to the Service Desk and/or Authorized Users as necessary.</li>
<li>Resolve Incidents and Problems associated with EUC Equipment like Desktops, Laptops &amp; Mobile devices at the techbar</li>
<li>Coordinate efforts with Third-Party service and maintenance providers as necessary to keep EUC Equipment in good working order by raising tickets with Vendors and following up.</li>
<li>Perform troubleshooting to effectively identify potential Incidents or Problems and attempt to eliminate them before they occur at the techbar.</li>
<li>Identify the scope of an Incident or a Problem and provide operational and technical assistance to remedy the Incident or Problem at the techbar.</li>
<li>When Authorized Users are connected (or attempting to connect) to the Client’s network, coordinate activities at the Techbar only to fulfill the following responsibilities:</li>
<li>Assist with access to LAN, print, and file services.</li>
<li>Assist with connection to Client’s WAN.</li>
<li>Assist with managing hot spares and spare parts inventory.</li>
</ul>
*JOB REQUIREMENTS/QUALIFICATIONS
Experience:
<ul>
<li>Requires 3+ years of related work experience</li>
<li>Sound knowledge of imaging tools (Ghost, MDT)</li>
<li>Sound knowledge of data backup and recovery tools (USMT)</li>
<li>Installing, upgrading, and migrating to Windows 7/10</li>
<li>Deploying Windows10 in large enterprises</li>
<li>Configuring hardware and applications</li>
<li>Configuring network connectivity</li>
<li>Configuring access to resources</li>
<li>Configuring mobile computing</li>
<li>Monitoring and maintaining systems that run Windows 7/10</li>
<li>Configuring backup and recovery options</li>
</ul>
Certifications:
<ul>
<li>A+ Certification/Skillset</li>
</ul>
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

<h3>Job Description</h3>
Job DescriptionAbout the Company
3Play Media is a profitable technology company revolutionizing how people consume online media. Our premium live captioning, transcription, audio description, and translation solutions serve over 10,000 higher ed, enterprise, media, and government customers. Established in 2007 at MIT Sloan, we've since expanded with headquarters in Boston, MA, and offices in Minneapolis, MN, and Calgary, AB.
About the Job
We're seeking a proactive, analytical professional to deliver an outstanding product experience for our customers. Ensuring customer satisfaction is central to our success and requires thoughtful care, persistence, expertise, and a customer-first mindset.
In this role, you'll engage directly with customers via our ticket management system to troubleshoot and resolve complex issues, provide valuable input for our product roadmap, and contribute to the growth and efficiency of our Support operations. You'll collaborate closely with teams across the organization, including Development, Customer Success, and Sales.
The ideal candidate is a patient and resourceful problem solver with strong communication skills, ready to thrive in a dynamic, fast-paced environment that often demands task-switching. If you enjoy digging deep into technical challenges and are excited to grow with our evolving product offerings, this could be the perfect opportunity for you.
Duties and Responsibilities
<ul>
<li>Provide advanced product support for complex issues across multiple channels (email, phone, etc.).</li>
<li>Track, document, and monitor issues/feature requests to ensure timely resolution; escalate to appropriate internal teams (e.g., Product, Development, Operations).</li>
<li>Identify and troubleshoot problem areas (both local and global).</li>
<li>Communicate complex technical issues clearly to both technical and non-technical audiences.</li>
<li>Prioritize customer needs and escalate when necessary.</li>
<li>Serve as a subject matter expert on products and services for internal and external customers.</li>
<li>Act as an escalation point for Technical Support Specialists.</li>
<li>Collaborate with internal teams to maintain external knowledge base for customer self-service.</li>
<li>Contribute to product development by identifying and reporting bugs.</li>
<li>Provide customer feedback to internal teams to improve overall experience and product.</li>
<li>Influence support processes and best practices to enhance troubleshooting for the frontline team.</li>
<li>Meet or exceed individual/team performance metrics, quality standards, and customer requirements.</li>
<li>Perform other duties as assigned.</li>
</ul>
Position Requirements
<ul>
<li>Bachelor's degree with 3-5 years of hands-on technical or customer support experience, preferably with Enterprise Software or SaaS solutions.</li>
<li>Service-oriented and customer-focused attitude.</li>
<li>Proven experience resolving highly technical and complex issues, with strong problem-solving skills and the ability to analyze application code.</li>
<li>Preferred knowledge of online video platforms, live streaming, video encoders, web plugins, and/or captioning technology.</li>
<li>Technical proficiency with tools and systems such as Google Suite, JIRA, Trello, and ticketing systems (e.g., Zendesk, HubSpot).</li>
<li>Programming experience in Ruby and/or JavaScript and basic HTML.</li>
<li>Ability to quickly learn new technologies and a self-starter mentality.</li>
<li>Enthusiasm for solving technology-related problems and helping customers succeed.</li>
<li>Strong analytical skills, attention to detail, and decision-making abilities.</li>
<li>Excellent written, interpersonal, and phone communication skills for engaging with internal and external stakeholders.</li>
<li>Effective time management skills with the ability to handle multiple priorities simultaneously.</li>
<li>Willingness to participate in on-call rotations, including some holidays, to address urgent issues as they arise.</li>
<li>Flexible to work shifts from 11:30 am to 8:00 pm OR 2:00 pm - 11:00 pm</li>
</ul>
Work Environment
We have an awesome work environment! Our team is hard-working, laid-back, and fun. There are no politics or wasteful meetings, and projects get done quickly and efficiently. The team is dedicated to building a successful company. We have a spacious office with lots of natural light located in the North End. The work we do is fun, engaging, and gratifying. Your work will have a direct impact on our company's success.
Location
3Play Media is located in Boston, MA – North Washington St on the Green &amp; Orange line near North Station. We are in the heart of Boston's thriving North End District. We are located near some of the best restaurants and surrounded by Boston's buzzing tech scene. 
Perks
<ul>
<li>Professional growth and development opportunities</li>
<li>Competitive compensation </li>
<li>Medical, Dental, and Vision benefits</li>
<li>401K matching program</li>
<li>Paid vacation, birthday, volunteer days, and sick leave</li>
<li>Disability and life insurance </li>
<li>Charitable contribution matching program </li>
<li>Transportation and lunch subsidies </li>
<li>Company-sponsored social events</li>
<li>Snacks and beverages provided</li>
</ul>

Sr. Technical Support Specialist

<h3>Job Description</h3>
Job Description
Job Summary
Nanobiosym is an innovative, high-tech company that is developing novel technologies at the nexus of physics, nanotechnology, and biomedicine. Founded by MIT/Harvard alum and located in Cambridge, Massachusetts, Nanobiosym was awarded the first X-Prize to be given for healthcare. This hyper growth company allows for unique career opportunities with strong long-term incentives.
 We are seeking a highly skilled Network Engineer &amp; Systems Architect to design, implement, and manage our company's network and IT infrastructure. This role is crucial for ensuring our systems are robust, secure, and capable of supporting our business operations. The ideal candidate will have a strong background in network engineering and systems architecture, with experience in virtualization and secure network configurations.
Job Responsibilities
<ul>
<li>Develop and implement network architectures that meet the company's needs, ensuring optimal performance, scalability, and security.</li>
<li>Oversee the setup and maintenance of the company's IT infrastructure, including servers, workstations, and network devices.</li>
<li>Set up and manage virtual environments to support various business functions effectively.</li>
<li>Configure and manage firewalls, VPNs, and other security measures to safeguard our systems.</li>
<li>Diagnose and resolve network issues, providing technical support to staff as needed.</li>
<li>Create and maintain detailed documentation for network configurations, system architectures, and standard operating procedures.</li>
<li>Work closely with other IT team members and departments to understand requirements and implement solutions that enhance productivity.</li>
<li>Monitor network performance and conduct regular assessments to identify potential improvements.</li>
<li>Liaise with vendors and service providers to procure hardware and software solutions that align with the company's infrastructure needs.</li>
<li>Provide training and guidance to staff on network and systems usage best practices.</li>
</ul>
Required Qualifications
<ul>
<li>Bachelor's or Master's degree in Computer Science, Information Technology, Network Engineering, or a related field.</li>
<li>Minimum of 5-7 years of experience in network engineering, systems architecture, or a related role.</li>
<li>Strong knowledge of firewall technologies and network security best practices.</li>
<li>Experience with virtualization technologies and secure network configurations.</li>
<li>Proficient in managing server operating systems (Windows Server, Linux).</li>
<li>Proficiency in containerization technologies such as Docker, with experience in orchestrating containers using Kubernetes for application deployment and management.</li>
<li>Familiarity with designing and implementing air gap networks or similar isolated network architectures to enhance security in sensitive environments.</li>
<li>Proficient in networking protocols (TCP/IP, DNS, DHCP, etc.).</li>
<li>Knowledge of networking hardware such as routers, switches, and access points.</li>
<li>Familiarity with performance monitoring tools to assess network performance.</li>
<li>Knowledge of disaster recovery planning and backup solutions.</li>
<li>Strong analytical and troubleshooting skills with the ability to think critically and make sound decisions.</li>
<li>Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders.</li>
</ul>
Preferred Qualifications
<ul>
<li>Understanding of cloud services and architectures (AWS, Azure, etc.).</li>
<li>Basic understanding of scripting languages (e.g., PowerShell, Python) for automation.</li>
<li>Relevant certifications such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP), or AWS Certified Solutions Architect.</li>
<li>Familiarity with security frameworks and compliance standards (e.g., NIST, ISO 27001) relevant to network security.</li>
</ul>
 Job Posted by ApplicantPro

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