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<h3>Job Description</h3>
Job DescriptionDescription:
 
Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As an IT Support Team Lead, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members. We are looking for an experienced IT Support Team Lead to oversee a team of IT support professionals, ensuring that technical issues are resolved quickly and efficiently while maintaining high levels of customer satisfaction. This role requires a broad technical background and a hands-on approach to managing complex technical issues across various IT systems. The IT Support Team Lead will be responsible for guiding the team, providing technical expertise, and ensuring the smooth operation of our helpdesk support services. 
 
Responsibilities:
<ul>
<li>Leadership &amp; Supervision: Lead, coach, and mentor a team of helpdesk technicians, providing direction, setting priorities, and ensuring a high standard of support. Monitor team performance to meet KPIs and ensure adherence to SLAs.</li>
<li>Technical Support Management: Oversee and provide support for a broad range of technical issues including hardware, software, network, and infrastructure support. Ensure team members can troubleshoot and resolve issues related to operating systems (Windows, macOS), hardware components, email systems, and printers.</li>
<li>Incident &amp; Request Management: Manage the helpdesk ticketing system to track, prioritize, and ensure timely resolution of incidents and service requests. Maintain accurate records of technical issues, resolutions, and customer interactions.</li>
<li>Escalation Management: Handle complex or escalated technical issues, providing tier-3 support for challenging problems involving servers, network infrastructure, or specialized software. Ensure timely escalation to higher-level IT teams when needed.</li>
<li>End-User Support: Provide direct support to end-users, assisting with software installations, system configurations, network connectivity issues, remote access problems, and other technical inquiries.</li>
<li>System &amp; Network Troubleshooting: Manage and support day-to-day IT operations, including troubleshooting network issues (TCP/IP, DNS, DHCP), diagnosing connectivity problems, and managing access issues (VPN, Active Directory, remote desktop services).</li>
<li>Device Management &amp; Configuration: Oversee the installation, configuration, and maintenance of desktops, laptops, mobile devices, and peripheral equipment. Manage software and hardware inventory, ensuring all devices are up-to-date and secure.</li>
<li>Security Support: Collaborate with IT security teams to address security-related issues such as malware infections, unauthorized access attempts, and ensuring the implementation of security updates and patches across devices and systems.</li>
<li>Training &amp; Knowledge Sharing: Conduct training sessions for the team on new technologies, troubleshooting techniques, and best practices. Maintain a knowledge base of common issues, resolutions, and technical processes to improve the team's efficiency.</li>
<li>Documentation &amp; Reporting: Maintain clear and detailed documentation of helpdesk procedures, common troubleshooting steps, and known issues. Provide regular reporting on team performance, incident trends, and user satisfaction metrics.</li>
</ul>
Requirements:
<ul>
<li>Technical Expertise: Broad technical knowledge in IT support, including operating systems (Windows, macOS), networking (TCP/IP, DNS, DHCP, VPN), cloud services (Office 365, Azure), hardware, and peripheral devices.</li>
<li>Helpdesk &amp; IT Support Experience: Minimum of 4 years of experience in IT support or helpdesk roles, with at least 2 years in a leadership or supervisory position.</li>
<li>Strong Troubleshooting Skills: Demonstrated ability to diagnose and resolve complex technical problems related to software, hardware, and network systems.</li>
<li>Communication Skills: Strong verbal and written communication skills, with the ability to clearly explain technical issues and solutions to non-technical users.</li>
<li>Customer Service Focus: Proven experience delivering excellent customer service and maintaining high user satisfaction levels, even in high-pressure situations.</li>
<li>Team Leadership: Experience managing and mentoring a technical support team, including setting goals, providing feedback, and fostering a collaborative work environment.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certifications: IT certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified Solutions Associate (MCSA) are preferred.</li>
<li>Advanced Technical Knowledge: Experience with Active Directory, Exchange, virtualization platforms (VMware, Hyper-V), and mobile device management (MDM).</li>
<li>Security Awareness: Familiarity with cybersecurity practices, including endpoint protection, patch management, and malware prevention.</li>
</ul>
Working Environment:
<ul>
<li>Office-based with some flexibility for remote work.</li>
<li>Fast-paced, dynamic environment with occasional after-hours support for critical issues.</li>
</ul>
Benefits: 
 
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
<ul>
<li>Fantastic medical, dental, and vision insurance*</li>
<li>Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!</li>
<li>Company provided Basic Life and AD&amp;D</li>
<li>Company paid Short-Term and Long-Term Disability**</li>
<li>Flexible Spending Accounts*</li>
<li>401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)</li>
<li>10+ paid holidays</li>
<li>Generous paid vacation and sick time</li>
<li>Annual Volunteer Paid Day</li>
<li>Annual Tuition Reimbursement</li>
<li>Annual Health and Wellness Reimbursement</li>
<li>Lots of fun company events</li>
</ul>
Who We are:
 
As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.
 
With over 30 years of experience and a dedicated team of more than 200 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit <a href="https://www.cobaltbenefitsgroup.com/careers/" target="_blank">https://www.cobaltbenefitsgroup.com/careers/</a>.
 
Benefit Waiting Period Notes:
*60 day waiting period
**90 day waiting period

IT Support Team Lead

<h3>Job Description</h3>
Job Description
I am Frank, Head of Security &amp; IT at Ashby
I started my career racking and running Linux servers, firewalls, and switches in data centers. I then switched to Corporate IT, where I helped several companies scale (e.g., Credit Karma, Lattice). I typically came in as the first hire and set up processes and teams. A couple of years ago, I decided to use the security knowledge I gained in Corporate IT and focus on Information Security for the remainder of my career.
After I joined Ashby, I implemented some tools and processes on the IT side that helped Ashby scale and its employees work more efficiently.
Now, I am looking for the first dedicated IT hire to join Ashby, be the primary contact for all things IT and continue the IT buildout. There will be some user facing support as well as work in the backend systems we use. I will still be around to help and provide guidance if asked, but I’ll trust you to take care of IT independently
I think it’s important to constantly reassess processes and tools as a company grows: what worked with 100 people and one hire a week does not work anymore with a company of 400 people with five new hires every week. Therefore, I am looking for a person who sets a high bar for their work and work of others, is responsive but also considers the long-term effects and challenges when addressing a problem.
It's an exciting time to join Ashby! We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing &gt;100% year over year, very low churn, and many years of runway. We’ll share more details once we meet.
 
Role Requirements
<ul>
<li>
Customer Service Orientation
</li>
<li>
Attention to detail but striving for execution
</li>
<li>
5+ years of experience in a similar role, including 1–2 years in a leadership or managerial capacity
</li>
<li>
Experience scaling and managing an IT team at a fast-growing startup
</li>
<li>
Experience building foundational IT systems and processes that enabled a company to successfully scale. 
</li>
<li>
Proven ability to support and improve IT operations in a remote environment
</li>
<li>
Familiar with working and troubleshooting in an international remote environment
</li>
<li>
Okta SAML, SCIM (ideally Okta Workflows)
</li>
<li>
Kandji or similar MDM
</li>
<li>
Apple Mac best practices
</li>
<li>
Google Workspace
</li>
</ul>
You should apply if
<ul>
<li>
You bring strong technical depth as an individual contributor, have experience in fast-scaling environments, and are excited about laying the foundation for a future IT team.
</li>
<li>
You've helped build out an IT function at a startup before, know what to expect, and are excited to do it again - this time with the benefit of hindsight and a clear vision for doing it even better
</li>
<li>
You are curious and want to learn new technologies and solutions
</li>
<li>
You want to provide phenomenal customer service but can also enforce rules and policies
</li>
<li>
You are constantly looking for improvements to the status quo
</li>
<li>
You like scheduling and managing tasks and projects on your own
</li>
</ul>
You should not apply if
<ul>
<li>
You’re not interested in being the technical lead or thinking strategically about how IT should scale with the company.
</li>
<li>
You prefer being part of a well-established team rather than shaping the function from the ground up as the first IT hire.
</li>
</ul>
Interview Process
At Ashby, our interview process is designed to give you space to show your strengths and think through real-world challenges you’d face in the role. We aim for a collaborative and thoughtful process that helps you get to know us, and helps us understand how you approach your work.
Our interview process is three rounds:
<ol>
<li>
Initial Hiring Manager Screen with Frank (15 min)
</li>
<li>
Experience Deep Dive with Frank (30 mins)
</li>
<li>
Culture and End-User Fit Interview with the Recruiting Team (30 mins) 
</li>
<li>
A short Take Home Assignment to understand what you would prioritize when onboarding into a new role. 
</li>
<li>
Onsite Loop Pt 1:
<ul>
<li>
Assignment Review with Frank (45 mins) 
</li>
<li>
XFN interviews with People Ops and Customer Support (2x30 mins)
</li>
</ul>
</li>
<li>
Onsite Loop Pt 2: 
<ul>
<li>
XFN interview with Engineering (30 mins)
</li>
<li>
Meeting with Katie, Chief of Staff (30 mins) 
</li>
<li>
Leadership focused interview with Abhik, VP Engineering (30 mins)
</li>
</ul>
</li>
</ol>
Each interview includes time for your questions, and we’ll share written prep so you know what to expect. Your hiring manager will be your point of contact throughout. If we don’t extend an offer, we’ll provide feedback!
Benefits
<ul>
<li>
Competitive salary and equity.
</li>
<li>
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
</li>
<li>
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
</li>
<li>
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
</li>
<li>
$100/month education budget with more expensive items (like conferences) covered with manager approval.
</li>
<li>
If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.
</li>
</ul>
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $150K - $190K

IT Manager (EST Time Zones)

<h3>Job Description</h3>
Job Description
DEKA Research &amp;&nbsp;Development, located&nbsp;in Manchester, NH, is seeking a dynamic, results-driven and inventive Junior Project Manager&nbsp;to assist in the development of a groundbreaking medical device.
How you will make an impact:
<ul>
<li>Assist with daily project activities to achieve results including solving technical and other project challenges, managing resource conflicts, resolving roadblocks, and upholding high performance standards</li>
<li>Work closely with the Project Manager and the project’s technical team leaders to identify, plan and drive deliverables</li>
<li>Help define and manage task priorities based on high-level project goals and constraints</li>
<li>Work with project team leaders to define and implement process improvements</li>
<li>Help to ensure an overall level of product quality in line with DEKA’s standards</li>
</ul>
To be successful in this role, you will need the following skills and experience:
<ul>
<li>Bachelor’s Degree in Mechanical, Electrical, Biomedical Engineering&nbsp;field with a minimum of 3+ years experience in a regulated environment (medical preferred)</li>
<li>1+ years experience with electro-mechanical devices with embedded software</li>
<li>Organizational and coordination skills with a detail-oriented mindset and ability to juggle multiple activities</li>
<li>High energy, drive, commitment, self-initiative, and perseverance to drive projects forward to completion</li>
<li>Exceptional verbal and written communication skills with the desire to work in a collaborative environment</li>
<li>Ability to communicate technically with a variety of engineering disciplines</li>
</ul>
About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern age.
Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.
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dlmgy7Z8ZY

Junior Engineering Project Manager

<h3>Job Description</h3>
Job Description
About Coresite
At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.
Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.
At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.
Data Center Technician Role:
The Data Center Technician I assists in the operational integrity, security, and regulatory compliance of the data center. 
*This is a temporary 6-month contract.
We are currently hiring for the Day Shift: 6:30am-3:00pm Monday - Friday.
A Tier 1 technician will learn and gain experience through assisting the data center technicians in day to day operations of the data center including security functions, general site response and triage, and customer interaction. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. 
A Tier 1 technician requires the following skills: Security operations, first responder, fire watch, safety, trouble shooting, causality response, and customer service.
A Tier 1 technician will gain working knowledge of the general data center mechanical, electrical, telecom, and security equipment. 
Responsibilities will include monitoring and responding to mechanical, electrical, fire protection, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, security hardware, and CCTV.
Duties:
<ul>
<li>Monitor, and respond to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Building Monitoring, Security, and Control systems</li>
<li>Follow direction of management in regards to day-to-day activities.</li>
<li>Incident escalation and report writing. </li>
<li>Provide physical security within the CoreSite premises.</li>
<li>Provide day-to-day exceptional customer service and support.</li>
<li>Compose detailed reports and daily activity logs.</li>
<li>Maintain and complete regular facility and security tours documenting and responding to found issues.</li>
<li>Manage building service requests through resolution.</li>
<li>Responsible for notifying customers, management and facility teams of security system alarms and security breaches.</li>
<li>Responsible for managing the loading dock shipping and receiving. </li>
<li>Assists with managing systems to avoid unplanned customer-impacting outages </li>
<li>Perform and complete work orders and customer service tickets in a timely manner</li>
<li>Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles.</li>
<li>Special projects as assigned.</li>
</ul>
Requirements
Knowledge, Skills &amp; Abilities:
<ul>
<li>Able to write concise and accurate reports.</li>
<li>Escalation of incidents.</li>
<li>Familiar with CCTV and access and control security systems.</li>
<li>Ability to communicate effectively with customers and internal staff.</li>
<li>Good troubleshooting skills.</li>
<li>Ability to learn quickly and address issues as they arise in a Mission Critical 24x7 environment.</li>
<li>Schedule flexibility with ability to work non-standard business hours.</li>
<li>Exhibits a strong work ethic and accountability.</li>
<li>Successfully meet CoreSite professional standards.</li>
<li>Candidate must have ability to work independently and be able to follow all escalation procedures in regard to critical or emergency situations. </li>
<li>Ability to operate in and promote a rigorous process-driven team environment</li>
<li>Ability to logically analyze and solve problems</li>
<li>Ability to effectively multi-task multiple projects</li>
<li>Operate Hand and Machine Tools (hammer, drill, saw, etc.)</li>
<li>Operate electrical tools such as a multi-meter or infrared camera</li>
<li>Familiar with computer systems and software programs - i.e., MS Word, Excel, MS Outlook.</li>
<li>A Tier I technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems.</li>
</ul>
Education/Experience:
<ul>
<li>High School Diploma or greater</li>
<li>1+ years of experience in either customer service or security industry </li>
<li>Experience in a mission critical facility is a plus</li>
<li>Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.</li>
</ul>
Physical Demands and special requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Ability to stand 1/3 – 2/3 of the time</li>
<li>Ability to walk 1/3 – 2/3 of the time</li>
<li>Ability to sit 1/3 – 2/3 of the time</li>
<li>Ability to climb and balance 1/3 – 2/3 of the time</li>
<li>Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time</li>
<li>Ability to reach with hands &amp; arms 1/3 – 2/3 of the time</li>
<li>Ability to smell, talk &amp; hear</li>
<li>Ability to use hands to type, handle &amp; feel</li>
<li>Ability to reach with hands and arms</li>
<li>Ability to see at close and distance ranges and the ability to see color</li>
<li>Must be comfortable working in a high stress, fast paced environment with shifting priorities</li>
<li>Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support</li>
<li>Ability to lift up to 50 pounds 1/3 of the time</li>
</ul>
Compensation:
Compensation for this role includes a base salary between $22.92 and $26.09 hourly. 
Benefits
Benefits to be provided through temporary agency.
General Statements -
Applicants must be currently authorized to work in the United States on a full-time basis.
The employer will not sponsor applicants for work visas.
Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.
Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to <a href="https://www.coresite.com/applicant-privacy-notice" target="_blank">https://www.coresite.com/applicant-privacy-notice</a>.
Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Data Center Operations Technician I - Temp- Day Shift (BO1) (1741)

<h3>Job Description</h3>
Job Description
PT work: 
Desired Start Date: 6/30/2025 End Date: 12/31/2025 
Hrs/Wk:20.00 (negotiable)
Work enviroment: Hybrid at Cambridge, MA 
POSITION SUMMARY: • The project focuses on the assay development of next-generation sequencing (NGS)-based viral detection. • The role will transform existing bash and Python analysis programs into efficient Nextflow workflows. • The successful candidate will have a proven track record in bioinformatics and Nextflow workflow development utilizing high-throughput sequencing data. • They are expected to be detail-oriented, capable of working independently, and able to collaborate with project management and collaborators. • Maintain detailed documentation of workflow processes and provide regular updates on project progress.
POSITION RESPONSIBILITIES: • Develop and implement Nextflow workflows based on an existing analysis workflow to streamline our NGS-based viral detection processes. • Translate existing analysis programs, initially developed in bash and python, into modular Nextflow workflows. • Provide insights and recommendations for improvements in workflow design and tool utilization. • Demonstrate strong understanding of bioinformatics tools and their application to NGS data analysis. • Utilize tools, such as BLAST, STAR, Bowtie, samtools, and Python-based packages to optimize workflow performance and accuracy in the viral detection assay. • Maintain comprehensive documentation of workflows on GitHub for reproducibility. • Regular report on progress, challenges, and outcome to project management and collaborators.
ORGANIZATIONAL RELATIONSHIPS: • Machine Learning and Computational Sciences (MLCS) group at Company • Biotherapeutic Pharmaceutical Sciences (BTx Pharm Sci) group at Company
EDUCATION AND EXPERIENCE: • Bachelor's degree or higher in Bioinformatics, Computational Biology, Computer Science, or a related field. • A Master’s degree or Ph.D. in a relevant discipline is preferred. • Hands-on experience in bioinformatics workflow development, particularly with Nextflow, is required. • Proven experience in programming using bash and Python in the context of NGS data analysis. • Experience with version control system, particularly GitHub, for documentation and collaboration purposes.
TECHNICAL SKILLS REQUIREMENTS: • Proficiency in developing bioinformatics workflow using Nextflow, with a strong understanding of its syntax, modules, processes, and configurations. • Strong programming skills in Python. • In-depth knowledge of bioinformatics tools commonly used in NGS data analysis, including BLAST, STAR, Bowtie, samtools, etc. • Familiarity with high-performance computing environments (HPC) or cloud-based platforms. • Proficiency in using version control systems such as Git for code management and collaboration.
 Hard Skills: 1. Nextflow/Workflow scripting skills 2. Bioinformatics skill set 3. Python
Soft skills: 1. Communication (written/verbal)
Interview Process: Teams Bridge with HM Virtual/In-person (Panel) IT Technical not Clinical / Scientific 20/hrs per wk (negotiable)
Company Description<a href="http://www.techdataservice.com" target="_blank">www.techdataservice.com</a> 
<h3>Company Description</h3>
<a href="http://www.techdataservice.com" target="_blank">www.techdataservice.com</a>

Part-Time Bioinformatics NGS Data Analyst Consultant (LC 34576-1)

<h3>Job Description</h3>
Job DescriptionThis is a Hybrid Monday-Friday 8:00AM-5:00PM position with a mandatory on call rotation. Candidates must be present on-site for at least three days a week.This position offers help desk support and technical assistance to system users. This position installs, tests, and maintains a wide range of computer software, hardware, data networks, and telecommunications devices, along with other peripheral equipment related to information technology.Job Responsibilities:
<ul>
<li>Monitors and maintains desktop systems, printers, and other peripheral devices</li>
<li>Provides help desk support and technical assistance to users, escalating issues when necessary.</li>
<li>Builds and maintains current images for PCs and laptops.</li>
<li>Responsible for setting up all new PCs, which includes configuring hardware, loading software, shipping to remote users, and assisting with the onboarding process on day one.</li>
<li>Monitors and delivers both remote and on-site technical support for hardware, software, and mobile devices.</li>
<li>Reviews audit and security logs for compliance and security purposes.</li>
<li>Monitors and ensures that PC patching is maintained at recommended support levels.</li>
<li>Reviews backups to confirm they are up-to-date.</li>
<li>Collects and keeps track of IT equipment inventory, including desktops, laptops, mobile devices, and the necessary parts and materials for repairs.</li>
</ul>
Required:
<ul>
<li>2+ year(s) of IT support experience </li>
<li>Experience providing support for Microsoft Office Suite</li>
<li>Knowledge in using network monitoring and diagnostic tools</li>
<li>Familiar with working alongside an IT assets management solution</li>
</ul>
Preferred: 
<ul>
<li>Associates degree in Personal Computing </li>
</ul>
Competencies: All Deringer employees should be fully committed to the Core Values:Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of AccountabilityIn addition, the following competencies are specific to this position:Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.Work Standards – Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work. Ready to join our team?A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life. Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

IT Technical Support

<h3>Job Description</h3>
Job Description
Meet Us: King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration. Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike. We're not going anywhere - we've been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our "never bleached" guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs. As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee's contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.
The Position: The Functional Technical SAP Architect is responsible for leading the design, implementation and optimization of SAP solutions for KAB business processes by translating organizational needs into effective functional requirements utilizing a blend of technical proficiency and business acumen. This role ensures that SAP solutions align with KAB strategic goals and operational requirements.
The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.
The Location: Hybrid combining working from home, and onsite in White River Junction VT up to 4 times per year.
The Pay: $117,800 to $159,000; commensurate with experience
Essential Duties and Responsibilities 
<ul>
<li>
Collaborates with business stakeholders to gather, analyze, and document business requirements.
</li>
</ul>
<ul>
<li>
Translates complex business needs into clear, actionable Functional Specifications for SAP systems.
</li>
</ul>
<ul>
<li>
Leads the configuration and customization of SAP modules, ensuring solutions are optimized for performance and usability.
</li>
</ul>
<ul>
<li>
Identifies, troubleshoots, and tests RFCs (Remote Function Calls), APIs, and related integration technologies.
</li>
</ul>
<ul>
<li>
Leverages expertise in the SAP Data Dictionary to model, manage, and enhance data structures for various modules.
</li>
</ul>
<ul>
<li>
Provides technical guidance to development and support teams during implementation and post-go-live phases.
</li>
</ul>
<ul>
<li>
Ensures SAP system designs adhere to best practices, compliance standards, and company policies.
</li>
</ul>
<ul>
<li>
Acts as a liaison between business users and technical teams facilitating communication and alignment.
</li>
</ul>
<ul>
<li>
Maintains up-to-date knowledge of SAP trends, updates, and emerging technologies relevant to the organization.
</li>
</ul>
Experience and Education 
<ul>
<li>
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and 7+ years of SAP technical and functional architecture experience or an equivalent combination of education and experience.
</li>
</ul>
<ul>
<li>
SAP Certification(s) in SD, MM and FICO modules or architecture preferred, such as cloud-based and hybrid architectures.
</li>
</ul>
<ul>
<li>
Deep experience configuring and customizing SD, MM and FICO modules within S/4HANA, as well as S/4HANA migrations or implementations.
</li>
</ul>
<ul>
<li>
Demonstrated expertise in Clean Core three tiers of extensibility and providing strategic recommendations for development methodologies.
</li>
</ul>
<ul>
<li>
Hands on experience with BTP technologies including Integration Suite, RFCs, APIs, and SAP integration technologies.
</li>
</ul>
<ul>
<li>
Demonstrated ability to translate business requirements into comprehensive, actionable technical specifications and solutions utilizing Agile or other iterative development methodologies
</li>
</ul>
<ul>
<li>
Project management experience within SAP implementation environments is a plus.
</li>
</ul>
Competencies 
<ul>
<li>
Functional &amp; Technical Acumen: Ability to translate business requirements into SAP functionalities and workflows and design scalable, efficient, and user-friendly solutions aligned with business goals. Deep understanding of SAP system architecture, and ability to configure modules to meet business needs.
</li>
</ul>
<ul>
<li>
Analytical &amp; Strategic Thinking: Aptitude for diagnosing complex issues and implementing effective solutions.
</li>
</ul>
<ul>
<li>
Communication &amp; Collaboration: Strong communication skills to engage and collaborate with business leaders, IT teams, and other stakeholders. Successfully, project manage the process through excellent interpersonal skills.
</li>
</ul>
Success Factors 
<ul>
<li>
Genuine enthusiasm for King Arthur’s mission and products and a commitment to living our values
</li>
</ul>
<ul>
<li>
Is community minded gets involved, volunteers
</li>
</ul>
Physical Requirements/Work Environment/Safety 
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements 
<ul>
<li>
Sitting – Frequently required to sit for extended periods while working at a computer.
</li>
</ul>
<ul>
<li>
Manual Dexterity – Must be able to use hands and fingers to operate computer keyboard and mouse.
</li>
</ul>
<ul>
<li>
Visual Acuity – Must have close vision for working on computer screens.
</li>
</ul>
<ul>
<li>
Hearing and Speaking – Required to communicate effectively with internal customers and external vendors; must be able to hear and respond to inquiries and troubleshooting requests in person, over the phone, or via video call.
</li>
</ul>
<ul>
<li>
Mobility – Must be able to move throughout the building(s); may require occasional travel to company locations
</li>
</ul>
Work environment 
<ul>
<li>
Indoors, a normal office environment with little exposure to excessive noise, dust, or temperature changes. This role operates in a professional office environment where most work is performed at a desk. A remote work environment that meets KAB standards for work.
</li>
</ul>
Safety 
<ul>
<li>
Understands that safety is the responsibility of everyone at the organization and is responsible for adhering to/providing work in a safe and ergonomic manner, identifying unsafe conditions and correcting conditions immediately or reporting them promptly.
</li>
</ul>
<ul>
<li>
Participate in safety and compliance training and safety and health programs.
</li>
</ul>
Other Duties 
<ul>
<li>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
</li>
</ul>
It is the responsibility of every employee to contribute to a positive and safe work environment through cooperative and professional interactions with co-workers, customers, and vendors. As a proud Benefit Corporation, King Arthur Baking expects our employees to adhere to company-wide green norms and remain educated on company impact campaigns.
There's room at our table for you! Apply today. 
Equal Employment Opportunity Employer 
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.
*Amounts vary based on achievement of financial targets. Participation based on hire date and program entry date.

Functional Technical SAP Architect

<h3>Job Description</h3>
Job Description
Job Title: Full-Stack Java Engineer &amp; Configuration Specialist Location: Preference for local candidates; remote-friendly Job Type: Full-Time Contract (with potential for Full-Time Employment)
At EmpiraMed, we run clinical trials, longitudinal disease registries, and observational drug studies by collecting real-world data directly from patients, caregivers, and clinics. We’re seeking a Full-Stack Java Engineer who can contribute to both the development of our web-based applications and the operation and evolution of our internal configuration system.
Role Overview
This is a hybrid role, ideal for an engineer who is both a skilled full-stack Java developer and someone comfortable working with a point-and-click configuration interface for setting up our projects. You’ll initially split your time between engineering and configuration responsibilities, with the goal of evolving the configuration system to be more user-friendly and eventually owned by a non-technical user—allowing you to transition into a primarily engineering-focused role.
Key Responsibilities
Configuration System Support &amp; Transition
<ul>
<li>
Learn and utilize EmpiraMed’s proprietary configuration system to support the setup and maintenance of clinical trials.
</li>
<li>
Collaborate with our current head of configuration, who is transitioning to another role, to ensure a smooth knowledge transfer.
</li>
<li>
Take ownership of ongoing configuration tasks for new and existing projects.
</li>
<li>
Enhance the usability and efficiency of the configuration tool, reducing long-term reliance on engineering support.
</li>
</ul>
Full-Stack Web Development
<ul>
<li>
Implement front-end changes to our web application using JSP, JSTL, Bootstrap, and jQuery, based on detailed UI specifications provided by our head of design.
</li>
<li>
Develop and maintain back-end services and logic using Java to support new and existing front-end functionality.
</li>
<li>
Optimize and extend the existing configuration system from an engineering perspective, improving performance, maintainability, and user experience.
</li>
</ul>
Qualifications
Required:
<ul>
<li>
Proven experience with Java-based web development (Spring, JSP, JSTL)
</li>
<li>
Proficiency in front-end technologies: Bootstrap, jQuery, HTML, CSS
</li>
<li>
Experience working with relational databases such as MySQL
</li>
<li>
Strong problem-solving skills and attention to detail
</li>
<li>
Willingness to work in a hybrid role involving both programming and configuration responsibilities
</li>
<li>
Experience with source-code control, preferably subversion
</li>
</ul>
Preferred:
<ul>
<li>
Experience with configuration tools or workflow platforms
</li>
<li>
Background in clinical trials, health tech, or regulated environments
</li>
<li>
Ability to work effectively in a remote-first team with occasional local meetups
</li>
</ul>
Additional Details
<ul>
<li>
Position Type: Full-time contract with the intention to transition to full-time employment for the right candidate.
</li>
<li>
Location: EmpiraMed is a mostly virtual company with all current employees located around metro-west Massachusetts; however, preference will be given to candidates who can collaborate locally when needed.
</li>
</ul>
Company DescriptionOver our dozen plus years in business, EmpiraMed has developed a patient engagement software platform called the PRO Portal to capture patient reported outcomes (PRO) to better measure what works and what doesn’t work in the real world. Our unique rules-based approach completely automates all patient interactions via the web and any mobile device while seamlessly integrating healthcare personnel patient recruitment and follow-up to execute studies or programs in less time, at lower cost, and with greater flexibility. In a phase II, III, or IV clinical trial, our system captures ePROs and feeds the study EDC system. For observational studies, our platform becomes the EDC housing all study data. These post-market studies typically suffer from poor patient participation so our portal includes novel incentives that have boosted compliance to 3X what’s available today. Using our EMR integration framework with validity analytics, bias inherent in current PRO methods can be made more transparent and minimized. Most of the information we capture will not exist in the clinical record, EMR, clinical trial literature, or claims data but we can tie those sources of information as well as Passive Monitoring Data from wearable devices into one complete view of real world patient experience. In addition to monitoring patients, our real-time, dynamic system can trigger educational content and intervention alerts at any time for any event to directly improve patient care as part of a disease management (DM) quality improvement program. Our customers have included Merck Sharp &amp; Dohme, Biogen, Janssen, Sanofi, United Therapeutics, and Takeda. We also have collaboration agreements in place with numerous healthcare providers, academic medical centers, CROs, AROs, specialty pharmacy providers (SPPs), PBMs, health plans, direct-to-patient outreach companies, biostatistics firms, and epidemiology/health economic research centers. We are a virtual company with most employees located in Metro West Massachusetts. 
<h3>Company Description</h3>
Over our dozen plus years in business, EmpiraMed has developed a patient engagement software platform called the PRO Portal to capture patient reported outcomes (PRO) to better measure what works and what doesn’t work in the real world. Our unique rules-based approach completely automates all patient interactions via the web and any mobile device while seamlessly integrating healthcare personnel patient recruitment and follow-up to execute studies or programs in less time, at lower cost, and with greater flexibility. In a phase II, III, or IV clinical trial, our system captures ePROs and feeds the study EDC system. For observational studies, our platform becomes the EDC housing all study data. These post-market studies typically suffer from poor patient participation so our portal includes novel incentives that have boosted compliance to 3X what’s available today. Using our EMR integration framework with validity analytics, bias inherent in current PRO methods can be made more transparent and minimized. Most of the information we capture will not exist in the clinical record, EMR, clinical trial literature, or claims data but we can tie those sources of information as well as Passive Monitoring Data from wearable devices into one complete view of real world patient experience. In addition to monitoring patients, our real-time, dynamic system can trigger educational content and intervention alerts at any time for any event to directly improve patient care as part of a disease management (DM) quality improvement program. Our customers have included Merck Sharp &amp; Dohme, Biogen, Janssen, Sanofi, United Therapeutics, and Takeda. We also have collaboration agreements in place with numerous healthcare providers, academic medical centers, CROs, AROs, specialty pharmacy providers (SPPs), PBMs, health plans, direct-to-patient outreach companies, biostatistics firms, and epidemiology/health economic research centers.\r\n\r\nWe are a virtual company with most employees located in Metro West Massachusetts.

Full Stack Java Developer and Configuration Engineer

<h3>Job Description</h3>
Job Description
Job Title: Information Services Technician
Location: Bedford, New Hampshire Employment Type: Full-Time Compensation: $35,000-$41,000 DOE
Industry: Telecommunications / Consumer Technology 
This is a salaried position $35,000-$41,000 
The Information Services Technician position is in Bedford, NH and is an in-office position.
What we offer
<ul>
<li>Opportunities for career growth and advancement</li>
<li>A dynamic and supportive work environment</li>
<li>Comprehensive benefits package</li>
</ul>
About Us 
CS Contract Solutions, LLC. is a leading telecommunications vendor in the United States. One of our specialties is long-term, project-based staffing solutions. Our network spans 24 states, employing over 350 technicians, engineers, and construction specialists for both outside and inside plant projects. Our team works diligently to uphold our standard of excellence. Supported by three regional training centers, we swiftly deliver scalable solutions for any project, ensuring the outstanding results our reputation promises.

﻿Our CoreValues
At CS Contract Solutions, we operate under a defined set of core values. To work here, you'll need to align with them--these are more than words on a wall; they guide how we show up every day:
<ul>
<li>Honesty and Integrity</li>
<li>Attitude over skills</li>
<li>Courage in Communication</li>
<li>The 3 Es: Effort, Energy, and Execution</li>
<li>Keep Your Axe Sharp</li>
</ul>
Position Overview
We are seeking an Information Services Technician to join our telecom company. This role is ideal for a tech-savvy individual with a passion for troubleshooting and providing excellent support to end-users. You will play a critical role in ensuring the smooth operation of our Information Services (IS) Department and supporting our employees with their technical needs.﻿
Key Responsibilities
<ul>
<li>Troubleshoot hardware, software, and network issues for internal users.</li>
<li>Manage and resolve help desk tickets in a timely manner.</li>
<li>Provide technical assistance for telecommunication systems, including VoIP, modems, and video conferencing equipment.</li>
<li>Install and configure hardware, software, and peripherals as needed.</li>
<li>Document all contacts, actions, responses, technical processes and resolutions for future reference.</li>
<li>Maintain strong communication with team members and end-users to deliver excellent customer service.</li>
<li>Maintain working knowledge of products and/or services</li>
<li>Prepare reports and correspondence as needed</li>
<li>Assist IS Manager with projects, implementations, and updates as needed</li>
<li>Other duties as assigned</li>
</ul>
Qualifications
Minimum:
<ul>
<li>High school diploma or equivalent such as the GED</li>
<li>Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other Microsoft tools.</li>
<li>Knowledge of Excel formulas and Visual Basic (VB) macros.</li>
<li>Basic understanding of Information Services (IS) systems, including Windows operating systems, networking concepts, hardware troubleshooting, Microsoft Azure, and Microsoft Exchange.
<ul>
<li>Applicants should at least be able to navigate these systems to create and disable users and manage email accounts.</li>
</ul>
</li>
<li>Demonstrated learning agility</li>
<li>Excellent customer service and communication abilities.</li>
<li>Ability to work effectively in a fast-paced, team-oriented environment.</li>
<li>Ability to take initiative and work independently as needed. </li>
</ul>
Preferred:
<ul>
<li>Bilingual (English/Spanish)</li>
<li>Previous desktop support experience</li>
<li>Relevant certifications (e.g., CompTIA A+, Network+)</li>
</ul>

IS TECHNICIAN

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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