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job_organization_name

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<h3>Job Description</h3>
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
 Description 
Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a principal software engineer at Liberty Mutual, you’ll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.
We encourage you to apply and bring your expertise if you’re a:
Technical problem solver: Going far beyond simply developing error-free source code, test scripts, components and system architectures, you’ll document and build deployment guides aimed at maintaining robust, relevant software
· Customer-centric engineer: Putting clients’ needs first, you’ll translate customer requirements into technical applications and support the implementation of new software
· Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers.
· Forward thinker: Merely fixing a problem isn’t enough – using your proactive mindset and initiative, you’ll also identify opportunities to enhance performance, quality and efficiency
We are seeking a principal software engineer to join our team working on GRS Surety’s suite of Underwriting Workbench modernization effort across the suite of applications. Specifically, Global Line of Authority, Global Exposure, and Underwriting Assessment solutions are a modern group of web applications built with Java (Springboot), Node, Typescript, React, PostgreSQL and AWS. Our team provides solutions facilitating various core Underwriting functions for the Surety business.
In this role, you will participate in every stage of the software development lifecycle from ideation to production, collaborating closely with architecture, engineering, product, design, stakeholders and other cross functional members. You are also encouraged to leverage dedicated innovation sprints throughout the year to explore new technology. If you have a robust skill set in delivering software at scale across domain, a passion for problem-solving Global solutions and an empathetic approach to mentoring and collaborating with a diverse team, we would love to connect with you!
Responsibilities:
· Deliver features and functionality on the backlog with a strong emphasis on quality, security and scalability.
· Partner with cross functional members to help influence and shape the product roadmap.
· Lead research and proof-of-concept initiatives to develop creative solutions for complex challenges.
· Drive improvement in Agile practices within self-organized team and share ownership of Agile ceremonies with all team members.
· Mentor/Coach other engineers to foster their growth and development.
· Participate in cross portfolio/domain chapters and initiatives to share knowledge and promote continuous learning.
· Provide production support as needed.
· Consistent ability to utilize, create, and maintain core documentation as reference for team &amp; parties dependent on solutions
· Stay connected with latest technology advancement by leveraging dedicated innovation time.
Qualifications
·Expertise in Java (Springboot), Node, TypeScript, React, PostgreSQL and AWS, with proven experience building and maintaining user facing applications.
· Experience with third-party solutions, SLAs, agreements, contract terms, and managing relationships a plus.
· 8+ years’ experience delivering highly available enterprise grade applications, including a strong focus on security, monitoring, observability and production support.
· Proficient in cloud-native development, including containers (Docker), orchestration tools (Kubernetes) and CI/CD pipelines using Bamboo, Github actions with deployment on Cloud Foundry
· Skilled in using Splunk, Datadog and CloudWatch for monitoring, extracting insights, and troubleshooting issues.
· Experience working in Agile teams with a solid understanding of how to use agile metrics to inform areas of improvement.
· Excellent analytical skills as well as communication skills both verbal and written. Able to explain complicated technical concepts clearly to audience of different background.
Education 
<ul>
<li>A Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience</li>
</ul>
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices
<ul>
<li>California</li>
<li>Los Angeles Incorporated</li>
<li>Los Angeles Unincorporated</li>
<li>Philadelphia</li>
<li>San Francisco</li>
</ul>

Principal Software Engineer

<h3>Job Description</h3>
Job Description
WHO WE ARE
RoslinCT is a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both autonomously and in driven teams to make life-changing products utilizing ground-breaking science.
THE ROSLINCT WAY
Here at RoslinCT, our team can contribute to the development of revolutionary treatments. We live every day by our core values: Partner Focus, One Team, Personal Growth, Integrity, Innovation, and Trust and Respect. We put our employees at the forefront by providing a flexible and empowering work environment, an attractive benefits package, and an emphasis on work-life balance. Our people are the key to our success. At RoslinCT we focus on developing our corporate culture, people’s development, growth, and the ability to impact patients.
ACCELERATING YOUR FUTURE
The Associate Director of IT Software Systems is a leadership position that will plan, direct, and be responsible for the Software system lifecycle:
- Selection
- Design and configuration,
- Validation
- Deployment,
- Upgrade and maintenance,
- Continuous improvement and
- Decommissioning
The major software system in deployment is the Material Management and Manufacturing Execution System (MES), currently POMS. Responsibility will also include support for systems such as the QMS, label printing, validation and equipment software.
The role will manage the local IT support team. The individual will work in close
collaboration with the site business teams and the Global IT Infrastructure, support and security team.
How You Will Make an Impact:
Leadership and management:
· Lead the site ITS team and represent the ITS on the site leadership team.
· Responsible for developing and managing US site IT budget.
· Ensure the achievement of site digital transformation and global IT goals such as system implementation, infrastructure, desktop support and cyber security.
Software development and management
· Manage relationships with GMP technology vendors, solution providers, consultants, and outsourcing firms. Manage consulting engagements to achieve both stakeholder satisfaction and costs.
· Negotiation and relationship management for GMP technology partners, including initial and annual due diligence, renewals and pricing, technology comparisons, and evaluations.
· Support integration, validation, administration, and maintenance activities of the site's GMP computer systems.
· Be a site leader in cGMP manufacturing software technology configuration and deployment, develop technical expertise, conduct on-site training, etc.
· Stay informed about strategic and emerging technologies. Adopting and implementing new technologies/services where it can deliver meaningful value to RoslinCT.
Manufacturing Execution System
· Function as a site technical expert for all questions and issues related to the MES system supporting the manufacturing of cell therapy products.
· Perform and direct the design, configuration, and recipe authoring activities of the site's MES application.
· Directly support operations with troubleshooting and issue resolution with respect to the MES system.
· Lead MES projects to meet deliverables, technical, budget, and schedule goals including managing the work of internal and external resources and following up to ensure the desired result has been achieved.
· Support the life-cycle maintenance of GMP manufacturing systems including developing programs for software backups, updates, diagnostics, documentation, and obsolescence planning.
· Capable of being an MES subject matter expert to assist in regulatory audits and investigations.
Qualifications;
· BS in Computer Science, Engineering, Engineering Technology, or other Technical Degree with a minimum of 7 years’ experience working in a regulated GMP environment, preferably in biopharmaceutical manufacturing.
· Evidence of teamwork, leadership and initiative taking including management experience
· Prior MES experience with Emerson Syncade, Werum PAS-X, or POMS required.
· Understanding of Warehouse and Inventory management specifically and implementation of ERP systems in a GMP facility.
· Demonstrated proficiency with experience designing and implementing EBR recipes using GAMP5, S88 and S95 standards.
· Familiarity with cybersecurity compliance and information security in a compartmentalized scientific/technical R+D and business computing environment
· Proficient with MS Word, Excel, PowerPoint, and other MS Office suite applications.
OUR COMMITMENT
All RoslinCT employees embrace the principles of our culture and values and are deeply committed to fostering an environment where diversity and inclusion are not only valued but prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways.
RoslinCT is proud to be an equal-opportunity employer, we seek to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected characteristics.

Associate Director - IT Software Systems

<h3>Job Description</h3>
Job Description
Job Title: Senior Front-End Developer Location: Boston, MA (Hybrid or On-site) Base Compensation: $210,000 - $225,000 per year Signing Bonus: $30,000 Equity: Generous stock options or RSU package Employment Type: Full-time
?? About the Role
We’re hiring a Senior Front-End Developer to join our elite engineering team in Boston. You’ll be responsible for building performant, intuitive, and elegant user interfaces that power critical workflows at scale. This role offers true technical ownership, deep product impact, and the opportunity to push the boundaries of web UI in a high-performance environment.
This isn’t your average front-end role we’re looking for someone who’s obsessed with performance, accessibility, and user experience at a world-class level.
?? What You’ll Do
<ul>
<li>
Architect, build, and maintain advanced web interfaces using React, TypeScript, and modern tooling
</li>
<li>
Translate high-fidelity design prototypes into performant, pixel-perfect interfaces
</li>
<li>
Collaborate closely with backend engineers, designers, and product teams to define and deliver features
</li>
<li>
Lead front-end technical direction and contribute to UI/UX best practices
</li>
<li>
Drive continuous improvement in code quality, performance, accessibility, and maintainability
</li>
<li>
Champion component reusability, test coverage, and design consistency across the platform
</li>
</ul>
? Requirements
<ul>
<li>
5+ years of experience building high-quality front-end systems at scale
</li>
<li>
Expertise in React (or similar frameworks), JavaScript/TypeScript, HTML5, and CSS3
</li>
<li>
Deep knowledge of browser performance, rendering pipelines, and optimization strategies
</li>
<li>
Experience with testing frameworks, accessibility standards (WCAG), and responsive design
</li>
<li>
Comfortable working with RESTful APIs, GraphQL, and CI/CD pipelines
</li>
<li>
Strong sense of design and user empathy
</li>
<li>
Passion for mentorship, code reviews, and collaborative problem-solving
</li>
</ul>
?? Compensation &amp; Benefits
<ul>
<li>
Base Salary: $210,000 - $225,000 per year
</li>
<li>
Signing Bonus: $30,000
</li>
<li>
Equity: High-growth stock options or RSUs
</li>
<li>
Annual Bonus: Performance-based annual cash bonus
</li>
<li>
Health Coverage: 100% employer-paid medical, dental, and vision
</li>
<li>
Retirement: 401(k) with 5% company match
</li>
<li>
Time Off: Unlimited PTO, 10+ company holidays, and paid sick leave
</li>
<li>
Parental Leave: 16 weeks fully paid (birthing or non-birthing)
</li>
<li>
Wellness: Mental health support, gym &amp; wellness reimbursement
</li>
<li>
Learning &amp; Growth: Annual $5,000 L&amp;D budget + paid conference travel
</li>
<li>
Office Perks: Commuter benefits, meals/snacks, on-site events, and hybrid flexibility
</li>
</ul>
?? Why Join Us
We’re not just building products we’re crafting experiences that solve real problems with elegant simplicity. Our team in Boston combines startup energy with engineering maturity, and we’re committed to giving you the freedom, support, and compensation to do your best work.
If you’re passionate about front-end excellence and want to be part of a team that values craft, velocity, and user-first thinking we’d love to hear from you.

Front-End Developer

<h3>Job Description</h3>
Job Description
Timberline Communications Inc. is looking for motivated individuals with the drive to gain experience installing cable and antenna systems on towers and rooftops throughout New England. Offices based out of Canton MA and Hooksett, NH.
 
All candidates need to be dedicated to working safely and have quality workmanship. All potential hires must have a current valid driver's license. Pay based upon experience with full benefits including paid vacation. All candidates must have all the required hand tools to perform job and that list will be provided to you upon request. Previous experience working on communications towers is not required but construction experience would be recommended. 
 
REQUIRED SKILLS/ QUALIFICATIONS
* Be safety minded and take safety seriously.
* Ability to be prompt on a daily basis, reliable and the ability to retain what is learned in the field and classroom training.
* Previous construction experience is highly recommended.
* Knowledge of working with portable / battery operated tools.
* Have the ability to climb up to 200' or more on a daily basis.
* Must work well with others.
* Current valid driver's license with clean driving record.
* Possess the required basic hand tools in order to perform the job (All safety equipment / PPE will be issued to you and that equipment will be your responsibility to care for and inspect)
 
What You'll Love About Us:
<ul>
<li>Competitive compensation</li>
<li>Generous paid time off policies</li>
<li>10 paid holidays</li>
<li>Health, Dental and Vision Plans</li>
<li>Flexible Spending Accounts</li>
<li>401(k) with Company Match</li>
<li>Active culture and inclusion club</li>
<li>Monthly photo contests to win gift cards</li>
</ul>
 
Timberline Communications Inc. is an equal opportunity employer. It is our policy to assure equal employment opportunity to all qualified applicants by prohibiting discrimination because of race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by federal, state, or local law.

Tower Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Overview: 
We are seeking a detail-oriented and tech-savvy Technology Application Specialist to support the operations of our restaurants and pizza shops. This role combines administrative tasks with IT responsibilities, ensuring that our technology systems are running smoothly while also assisting with various Operational and Marketing functions. While working with many stakeholders across various Lupoli functions, this role will report directly to Lupoli’s IT director. 
You will be the key liaison between IT, Marketing, and Operations. You will work closely with the following Lupoli systems and applications (from herein, “Lupoli systems” will be used to refer to the list below) to maximize their use and value, and to ensure data is flowing property and reports can be generated accurately:
<ul>
<li>Toast (POS System)</li>
<li>xtraCHEF (Inventory System)</li>
<li>Sage MAS 100 (ERP System)</li>
<li>Restaurant 365 (ERP System)</li>
<li>Paylocity (HRIS)</li>
<li>Paytronix (HRIS)</li>
<li>Asana (Project Management Tool)</li>
<li>RAD (Reporting &amp; BI System</li>
<li>Microsoft Tools:</li>
<li>Outlook, Teams, etc. (Productivity) </li>
<li> Excel and PowerBI (Reporting &amp; BI)</li>
</ul>
In this role, you will be responsible for working with Marketing to maintain and build out marketing campaigns and promotions on the Paytronix platform, ensuring seamless integration and support across the organization. 
The ideal candidate must be organized, proactive, and possess excellent communication skills.
This role requires that, during business hours, the candidate work from Lupoli’s headquarters at 280 Merrimack St, Lawrence, MA 01843. This role also requires some travel to Lupoli’s various corporate locations; when travel is required, the candidate will have access to a company car in order to do so. 
 
Key Responsibilities (I.e. Items that the candidate is responsible for): 
<ol>
<li>Operations Administrative Duties</li>
</ol>
- Prepare reports on restaurant performance metrics and operational efficiency using Lupoli systems. 
- Assist in interpreting data to maximize operational insights.
- Assist in inventory management by tracking purchases of food and supplies. Responsibilities include but are not limited to: (1) reviewing entered invoice information to validate data quality, (2) coordinating with Accounting to resolve any mapping issues, (3) assisting restaurant operators in maintaining the master item list and the bills of materials (recipes) in Restaurant 365, Toast, and xtraCHEF, and (4) assisting with the cycle count process as needed. 
2. Customer Service Support: 
- Address customer inquiries related to digital orders, reservations, and other service and technology-related issues.
- Provide exceptional service to both customers and staff by ensuring technology is user-friendly and accessible.
3. System Management: 
- Act as the subject matter expert for Lupoli systems providing training and support to IT, Marketing, Operations, and other stakeholders on the effective use of these systems.
- Train staff on the documented processes (documented by IT and the business) that require the use of technology tools, including software applications and hardware devices.
- Act as a liaison between operations and IT to inform IT of identified opportunities for enhancement (to resolve identified challenges or realize enhanced operational efficiency) related to the use of Lupoli systems. 
 
Supporting Responsibilities (I.e., items that the candidate assists other Lupoli team members in executing): 
<ol>
<li> Marketing Administrative Duties: </li>
</ol>
- In conjunction with Marketing, coordinate and manage marketing campaigns and promotions on the Toast and Paytronix platforms, collaborating with the marketing team to meet campaign objectives.
- Assist IT, Marketing, and Operations teams with campaign setup, customer segmentation, and targeted communication using the Toast and Paytronix platforms.
- Collaborate with IT, Operations, Marketing, and external vendors to ensure successful campaign execution and platform utilization.
2. Collaboration &amp; Communication: 
- Work closely with management and staff to identify areas for improvement in operational efficiency through technology.
- Communicate regularly with Operations and Marketing to report on IT issues and suggest improvements.
3 . IT Support &amp; Maintenance: 
- Assist in the management and maintenance of all Lupoli systems, including data flows between these systems and other internal systems (e.g., POS, CRM)
- Coordinate with Lupoli IT and vendors to troubleshoot and resolve basic hardware and software issues promptly
- Coordinate with Lupoli IT and vendors to maintain the Lupoli systems, ensuring their optimal performance and integration with other business systems
- Coordinate with Lupoli IT and vendors to troubleshoot and resolve any technical issues related to Lupoli systems, helping to provide high-quality end-user experiences for Lupoli staff and customers.
- Collaborate with external vendors to ensure that Lupoli receives the required advanced technical support and system upgrades.
 
Requirements:
Qualifications:
- Previous experience in an administrative or IT support role, preferably within the restaurant or hospitality industry.
- Proficiency in Microsoft Office Suite and familiarity with Lupoli systems: Toast (POS System), xtraCHEF (Inventory System), Sage MAS 100 (ERP System), Restaurant 365 (ERP System), Paylocity (HRIS), Paytronix (HRIS), Asana (Project Management Tool) and RAD (Reporting &amp; BI System). 
- Experience with Paytronix or similar customer engagement/loyalty platforms.
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders.
- Strong soft skills, such as teamwork, adaptability, and customer service orientation.
- Strong technical skills, including experience with system integration and troubleshooting.
- Ability to work independently as well as collaboratively in a fast-paced environment.
- Ability to work collaboratively across teams, including IT, Marketing, and Operations.
- Ability to manage multiple campaigns and projects concurrently while meeting deadlines.

Technology Applications Specialist - Restaurant Operations

<h3>Job Description</h3>
Job Description
We are seeking a highly analytical and detail-oriented Consultant – Reporting &amp; Analytics, Global Safety Systems (GSS) to support the development and validation of safety data reporting solutions. This role will collaborate with Global Patient Safety and Risk Management (GPSRM) staff and other stakeholders to generate reports and listings using tools such as OBIEE, BI Publisher (BIP), and other visualization/reporting tools. The consultant will help meet the increasing demand for safety-related reporting in support of signal detection, aggregate reporting (PBRER, DSUR), and regulatory compliance.
Responsibilities:
<ul>
<li> Partner with GPSRM and database service providers to generate data extracts, formal listings, and analytics from safety systems. </li>
<li> Use BI tools (e.g., OBIEE, BIP) to develop and maintain reports and visualizations to support safety monitoring and regulatory deliverables. </li>
<li> Coordinate data request submissions with GPSRM and ensure accurate implementation with database service providers. </li>
<li> Perform detailed quality checks on outputs and resolve discrepancies between requests and generated data. </li>
<li> Assist in the qualification/validation of Global Safety Systems applications, including authoring and executing test scripts (OQs/PQs). </li>
<li> Contribute to the continuous improvement of reporting processes and documentation standards. </li>
<li> Support the development of new safety reporting requirements by analyzing stakeholder needs and translating them into reporting solutions. </li>
</ul>
Skills:
<ul>
<li> Strong understanding of pharmacovigilance workflows and regulatory requirements. </li>
<li> High attention to detail and ability to ensure data accuracy. </li>
<li> Strong problem-solving skills and ability to work cross-functionally. </li>
<li> Excellent written and verbal communication skills. </li>
<li> Comfortable working in a fast-paced, deadline-driven environment.</li>
</ul>
Requirements
Education: Bachelor’s degree in Computer Science or a related field. Open to other disciplines (e.g., PharmD) with relevant data analytics and PV experience. 
Experience:
<ul>
<li> Minimum 4 years of experience in drug safety or pharmacovigilance with a focus on reporting and analytics. </li>
<li> Strong experience working with Oracle Argus Safety. </li>
<li> Proficiency in reporting tools, especially OBIEE and BI Publisher (BIP). </li>
<li> Experience working with relational databases (Oracle, SQL). </li>
<li>Familiarity with Oracle Cloud is preferred. </li>
<li>Experience with PV deliverables such as PBRER, DSUR, and PSUR is highly desirable. </li>
<li>Proven experience authoring and executing validation documents and test scripts in accordance with SDLC. </li>
</ul>
Benefits
<ul>
<li>Hybrid – Cambridge, MA (2x/week onsite preferred) </li>
<li>Monday–Friday, 9:00 AM–5:00 PM </li>
<li>6-months contract with possible extension </li>
</ul>

Reporting and Analytics Consultant - Global Safety Systems

<h3>Job Description</h3>
Job DescriptionEndpoint Architect *US Citizens or GC Holders On-site daily- Foxboro, MA The Endpoint Architect will own endpoint strategic planning &amp; architecture development, systems engineering, script development, application and OS deployment, operations &amp; maintenance of user endpoints, remediating endpoint vulnerabilities, and developing a modern application management approach. This role plays a critical role in modernizing and securing the organization’s endpoint environment which consists of approximately 2,000 endpoints. This position will also be part of the Systems Administration team that supports infrastructure servers, Active Directory, and O365, as well as the associated applications and tool sets. DUTIES AND RESPONSIBILITIES 
<ol>
<li>Deployment Modernization
<ul>
<li>Rearchitect and modernize Application Deployment and Operating System Deployment processes.</li>
<li>Modernize Enterprise policy development &amp; deployment methodologies, leveraging industry standard endpoint management technologies and methodologies including inTune, Microsoft Configuration Manager, Windows Autopilot, and PatchMyPC.</li>
<li>Develop scripts for solution deployments and vulnerability remediations.</li>
<li>Ensure that only approved applications are installed on endpoints.</li>
<li>Package, test, deploy, and support new applications, updates, and operating systems in compliance with company technology standards, ensuring compatibility with existing services.</li>
<li>Design and implement policies in Intune and Group Policy to harden endpoints and streamline management.</li>
</ul>
</li>
<li>Endpoint Management &amp; Operations
<ul>
<li>Develop and execute security enhancements for endpoint management platforms like SCCM, Intune, and PatchMyPC, focusing on reducing technical debt.</li>
<li>Provide situational awareness on the threat landscape and take a leadership role in defining and implementing the techniques, tactics, and procedures associated with those threats. Analyze platform (SCCM, Intune, and PatchMyPC) errors and warnings and design/implement remediations. Develop goals related to endpoint vulnerability management and compliance.</li>
<li>Serve as a core Vulnerability Management Committee member and trusted subject matter expert, collaborating on decisions and actions related to remediating vulnerabilities.</li>
<li>Independently research, test, and implement Automatic Deployment Rules (ADRs) for browsers, Adobe, and other third-party tools.</li>
</ul>
</li>
<li>Migration and Consolidation 
<ul>
<li>Plan and execute the integration of Intune with existing SCCM infrastructure.</li>
<li>Evaluate legacy GPO and Intune policies for effectiveness and efficiency. Develop new policies and/or revisions to address policy gaps as appropriate.</li>
</ul>
</li>
<li>Escalation and Troubleshooting
<ul>
<li>Identify and escalate concerns to Sr. Management regarding endpoint security deficiencies or enhancements that need to be addressed.</li>
<li>Partner with teammates and IT teams to test and resolve deployment or policy-related issues with an emphasis on creating a stable, secure and optimized endpoint environment for the organization.</li>
<li>Provide advanced technical support to resolve complex issues related to operating systems, endpoint applications, and images.</li>
<li>Utilize scripting and deployment expertise to address widespread endpoint issues</li>
</ul>
</li>
<li>Other Duties Special projects and assignments as business dictates including but not limited to 
<ul>
<li>Plan, implement, and ensure regular systems maintenance tasks such as endpoint patching and server reboot schedules </li>
<li>Active Directory management and administration for users, groups, and other objects in AD. </li>
<li>Support of Okta, single sign on/multi-factor solution/remote access solutions. </li>
<li>Ticket queue management and problem resolution.</li>
<li>Required to participate in on-call (after-hours) support rotation and to participate in onsite stadium event support rotation (concerts, football games, soccer games, etc.)</li>
<li>Responsible for the creation, maintenance and control of all personally identifiable information or any other information protected by Confidentiality and Privacy Standards (see Mass Regulations on Personal Identity Regulations and HIPAA).</li>
</ul>
</li>
</ol>
 SKILLS AND QUALIFICATIONS 
<ul>
<li>Bachelor’s degree in information technology or relevant experience</li>
<li>7+ years of experience managing enterprise endpoints on a large scale (1000+ clients).</li>
<li>Strong experience with inTune, Microsoft Configuration Manager, Windows Autopilot, Windows Server, Active Directory, and GPO.</li>
<li>Experience migrating Operating System versions and updating Windows 10/11 desktop Images.</li>
<li>Well versed in windows scripting (PowerShell, VBS, etc)</li>
<li>Experience with patch management software (PatchMyPC, SolarWinds, etc)</li>
<li>Experience with Exchange Online, Office365, MS Teams, Azure AD and various cloud technologies</li>
<li>Experience creating deploying, and managing policies and software packages using products such as Intune and SCCM</li>
<li>Experience with VMWare, O365, and Okta</li>
<li>Strong oral, written, and interpersonal communication skills. </li>
<li>Strong documentation skills. </li>
</ul>

Endpoint Architect

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will provide efficient and detail-oriented technical support to internal users, ensuring their issues are resolved promptly and accurately. This position offers an excellent opportunity to utilize your technical expertise while contributing to the success of the organization. Responsibilities: • Deliver timely and effective technical support to internal staff, addressing hardware, software, and network-related issues. • Utilize troubleshooting skills to diagnose and resolve technical problems across various platforms, including Android, Apple devices, and Mac computers. • Manage user accounts and permissions within Active Directory, ensuring proper access control. • Document all customer interactions and technical resolutions thoroughly and accurately within designated systems. • Assist with the deployment and configuration of computer hardware and software across the organization. • Collaborate with team members to continually improve service desk operations and processes. • Provide support for Cisco and Citrix technologies, ensuring seamless functionality and user experience. • Maintain and update technical documentation to support consistent and reliable service delivery. • Ensure compliance with organizational policies and procedures during all support activities.• At least 1 year of experience in a help desk or technical support role. • Proficiency in troubleshooting Android, Apple devices, and Mac computers. • Strong knowledge of Microsoft technologies, including Active Directory. • Familiarity with Cisco and Citrix platforms. • Solid understanding of computer hardware and software deployment processes. • Experience with configuration management tools and techniques. • Excellent communication and customer service skills. • Ability to work effectively in a collaborative team environment.

Help Desk Analyst II

<h3>Job Description</h3>
Job Description
At Hi Marley, we're not just a technology company—we're on a mission to revolutionize the insurance industry with our conversational platform that makes communication simple, efficient, and delightful. Built for carriers, powered by SMS, and designed by insurance experts, Hi Marley connects people through seamless, friendly conversations that save time, money, and hassle. Our platform helps insurance carriers strengthen customer relationships while streamlining operations. With a focus on collaboration, coaching, and powerful analytics, we deliver the insights insurance teams need when they need them—creating a smooth, frictionless experience for customers along the way.
We're looking for a Senior Engineer II – Data Engineering to serve as the technical lead as we expand our Data Engineering capabilities. In this hands-on leadership role, you'll help guide both the short-term evolution and long-term strategy of our data systems—evolving and expanding the systems that power internal analytics and customer-facing intelligence. You'll collaborate across analytics, product, and engineering teams to ensure data is structured, secure, and ready to support our growth. 
As a foundational member of the data engineering function, you'll lead the development of pipelines, platform capabilities, and infrastructure that enable trusted insights. As the team grows, you'll help evolve the collaboration between engineering and analytics and shape how the broader data team evolves and scales. 
This is a chance to shape how data powers Hi Marley's products, insights, and growth—delivering scalable systems, improving performance, ensuring compliance, and enabling meaningful impact through data. 
What You'll Do:
Platform &amp; Infrastructure 
<ul>
<li>Lead Data Platform Strategy and Architecture – Help define and deliver a data platform roadmap that supports near-term needs and long-term scale—enabling insights, innovation, and customer value across our products and analytics ecosystem.</li>
<li>Design and Build Scalable Data Infrastructure – Build robust systems to ingest, transform, store, and serve data across multi-tenant and single-tenant use cases—balancing flexibility, security, and performance.</li>
<li>Deliver Trusted Data Pipelines – Develop reliable and observable pipelines using modern batch and near real-time approaches, connecting internal and external data sources.</li>
<li>Champion Data Trust and Visibility – Advance practices in data quality, observability, and governance—ensuring our systems are secure, compliant, auditable, and built to meet customer and regulatory expectations. </li>
</ul>
Enablement &amp; Collaboration 
<ul>
<li>Partner to Enable Insights – Work closely with the analytics and product teams to deliver structured, reliable data pipelines that support a growing ecosystem of dashboards, customer-facing analytics, and research—providing the trusted foundation for downstream insights. </li>
</ul>
Leadership &amp; Growth 
<ul>
<li>Mentor and Influence Engineering Culture – Provide guidance, share knowledge, and lead by example to establish best practices and grow the data engineering function.</li>
<li>Shape a Scalable Future – Partner with cross-functional leaders to define and evolve a data platform roadmap that grows with our customers, products, and teams. </li>
</ul>
What We're Looking For:
<ul>
<li>Data Engineering Expertise – 7+ years of experience building reliable, performant data systems, including data modeling, ETL/ELT pipelines, and warehouse optimization.</li>
<li>Scaled Platform Leadership – Experience growing data infrastructure through stages of scale—whether maturing internal systems, guiding platform modernization, or supporting enterprise-level requirements through times of growth.</li>
<li>Proficiency with Modern Tools – Comfortable with SQL and Python (or similar languages), and hands-on experience with tools like dbt, Airflow, Redshift, Snowflake, or other cloud-native data platforms.</li>
<li>Trust, Security &amp; Governance Focus – Experience designing systems with built-in privacy, access controls, and governance. Familiarity with secure data handling, regulatory compliance, and data classification in multi-tenant or regulated environments.</li>
<li>Collaborative and Strategic Mindset – Ability to work across product, engineering, and analytics teams to shape systems that deliver long-term value.</li>
<li>Customer-Facing Data Enablement – Bonus: Experience designing backend systems that power customer-facing analytics or data-driven product features.</li>
<li>Supportive Leadership Style – A mentoring mindset and enthusiasm for helping others grow while building a collaborative, inclusive culture. </li>
</ul>
Who We Are: Hi Marley has three core values that are the foundation of our company culture, which every employee embodies: 
<ul>
<li>Max Courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk.</li>
<li>Be Humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere.</li>
<li>Ubuntu "I am because we are" - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together.</li>
</ul>
Benefits and Perks: On top of an exciting, supportive and intellectually curious workplace, we provide:
<ul>
<li>Full benefits package for employees working 30+ hours per week, including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance.</li>
<li>Open vacation policy - we all work hard and take time for ourselves when we need it</li>
<li>Competitive salary and generous stock options - we all get to own a piece of what we're building</li>
<li>A fun, lively startup culture</li>
<li>Core values-based leadership</li>
<li>A culture of employee engagement, diversity and inclusion</li>
<li>Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup</li>
</ul>
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here: <a href="https://e-verify.uscis.gov/web/OnlineResources.aspx" target="_blank">https://e-verify.uscis.gov/web/OnlineResources.aspx</a>

Senior Data Engineer II

<h3>Job Description</h3>
Job Description
We are seeking a Quality Operations Support Specialist to assist with documentation, quality systems, and process improvement initiatives within a regulated manufacturing environment. This role is ideal for someone with a background in quality assurance and strong technical writing skills, who thrives in a collaborative setting and enjoys working across teams to resolve quality concerns.
Responsibilities:
<ul>
<li>Redline and initiate Finished Goods Specification creation and revisions </li>
<li>Upload and maintain documentation in document control systems (e.g., MPRs, Specifications, BOMs) </li>
<li> Route SOPs for review and approval </li>
<li>Initiate and create records for External Deviations and Change Controls within eQMS </li>
<li>Ensure timely documentation and tracking of quality events </li>
<li>Draft and revise Work Instructions, Job Aids, and SOPs for the Finished Goods QA team </li>
<li>Contribute to clear, compliant procedural documentation </li>
<li> Partner with Manufacturing, Supply Chain, and Regulatory teams to resolve quality issues </li>
<li>Support ongoing continuous improvement initiatives</li>
<li> Ensure adherence to GMP, ISO, and other applicable regulatory standards </li>
<li> Support optimization of processes within the Quality Management System (QMS)</li>
</ul>
Requirements
Qualifications:
<ul>
<li> Bachelor’s degree in a scientific discipline (e.g., Biology, Chemistry, Engineering) or equivalent education/experience</li>
<li>1–3 years of quality assurance or quality operations experience in a regulated manufacturing environment (pharmaceutical, medical device, consumer goods, or food) </li>
<li> Familiarity with GMP, ISO standards, and QMS tools </li>
<li>Technical writing experience, including procedural documentation and SOP drafting </li>
<li> Experience with document management systems such as Veeva or similar platforms </li>
<li> Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) </li>
<li> Strong attention to detail, organizational skills, and analytical thinking </li>
<li> Effective communication and interpersonal skills; must be able to understand and clearly communicate quality issues</li>
</ul>
Benefits
<ul>
<li>Administrative shift </li>
<li>6-months contract </li>
</ul>

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